O2B's subscription billing features include management of Subscriber usage rating, recurring charges, flat and/or tiered plans,one-time charges, rental items, and more.
Service providers can bundle rates, services, and items into Service Plans. Any number of discounting methods can be applied at the service plan, individual service component levels, or by specific clients. Any type of usage data can be captured and rated. All calculations are passed directly into the invoicing engine making the challenge of a billing cycle a thing of the past. Automated usage tracking allows providers to focus on products and services and not waste time on subscription billing issues. User can request adjustments, raise disputes, track service cases, or question a bill in a transparent customer portal format.
Invoices show the details of different charges, line items, and fees. Payments can be collected in any calendar structure allowing subscribers to work with the service providers in a way that is conducive to their financial model. Single payments, multiple installments, Principle and Interest type, or bulk purchasing with draw down are all easily formated in O2B. User can request adjustments, raise disputes, track service cases, or question a bill in a transparent customer portal format. New service employees are able to see the data they need to escalate a case or request advanced resolution support without being tripped up by complex methodology. Invoices can be auto-generated based on combinations of postpaid, prepaid, purchases, or rentals.
Key benefits of O2B
ChikPea offers advanced features such as: Service Plans, Self-Service Portals, Service Orders, Metering and Analytics, or most importantly our out of the box ability to handle reoccurring Invoices and payments for Credit Cards, eChecks, or ACH.
Use your SALESFORCE!
No Software deployment
Noninvasive, works with your system securely
Fast Communication with Clients
Easily access to client data
Faster turnaround time
Reduction in need for IT Support
Reduction in time and costs
Pricing starting from:
- Free Trial
- Open Source
Compare with Popular Alternatives
Total features of O2B: 6
- Contact Database
- Customizable Invoices
- Invoice History
- Self Service Portal
- Time & Expense Tracking
BQE Core Suite
Outstanding Billing Solution with Outstanding Service
Reviewed on 2010/05/29
O2B has provided us with the complete billing solution that we were in desperate need of. The team...
O2B has provided us with the complete billing solution that we were in desperate need of. The team at ChikPea worked with us from day one by listening to and evaluating our needs as a business and then actually customizing their application to meet our specific business requirements. They have been very thorough and responsive to any and all questions we have had and always resolved any issues or concerns in a very prompt manner. O2B has delivered an outstanding product combined with outstanding service. Highly recommended to any company in need of a better billing solution.
The O2B application will allow us to expand our business and grow immensely by being able to support customized rates/service plans/invoices/payment schedules that other billing solutions simply could not provide.