About Shipwire
Simple 4-step process:
1. Store - Send your product to Shipwire, we'll take care of storage
2. Sell- Customers order from you online
3. Ship - Orders ship from the warehouse closest to your customer
4. Delight - Customers receive products faster and at a lower cost
Key Features
• Store-Sell-Ship™ web-based software
• Warehouses in the U.S., UK, Canada, and China
• B2B and B2C shipping
• Web-based inventory management
• Automate order fulfillment and drop-shipping
• Works with most shopping cart software
• Automate Amazon & eBay shipping
• Automate returns
Store-Sell-Ship™, a platform for growth
• Instant access to a growing global network of warehouses
• Get started quickly with wizard based set-up and a user-friendly layout
• Set preferences, connections, and automate your business
• Web-based, no software to install
• Manage your business from anywhere in the world
- Schedule warehouse deliveries globally
- Real-time progress indicators for receivings and shipments
- Schedule, route, hold, and monitor orders
"Store" your inventory
• Massive Class A warehouse facilities give you capacity on demand
• B2C and B2B receiving and outbound shipping
• Real-time visibility to global inventory levels
• Hourly "special projects" for kitting, labeling, lotting, and assembly available upon request
"Sell" through your favorite ecommerce tools
• Inventory, shipping status, order automation, and shipping rates available via real-time APIs, or use a pre-established connection, such as:
• Amazon, Google, eBay, PayPal, and Doba drop-ship marketplaces
• Hosted shopping carts like Shopify, Volusion, 1ShoppingCart, Interspire, Pinnacle Cart, and Yahoo!
• Order management software, Channel Advisor, and Netsuite
• Build your own connection with our well documented web-services APIs
"Ship" intelligently
• Domestic and international shipping from all warehouses
• Real-time shipping rates for 12 global parcel and freight carriers
• All shipping rates available in your shopping cart checkout
• Real-time tracking numbers and order status available for most shipments
"Delight" your customers and your team
• Automate customer shipping communications (CRM)
• Give your buyers a customer support portal to cut order support costs
• Connect shipping rates, inventory levels and order status with your store or marketplace
Education and support you can count on!
• All fulfillment plans include support, featuring expert e-mail and phone support options
• Take advantage of our guides and video tutorials to walk you through account set-up
• Webinar and Quickstart programs
• Service level guarantees
Grow your global business
Reach new customers in new markets. Warehouses in the top three international markets, all available online. Eliminate customs fees, delays, and hassles for orders in the U.S., UK, Canada, and China.
Business automation eliminates headaches
Real-time visibility into global inventory and order statuses. Automate local receiving, outbound shipping, and customer returns. Available real-time connections to your shopping cart, website and major domestic and international marketplaces like eBay and Amazon.
Reduce shipping and business costs
Store inventory close to buyers and get 1-2 day delivery times at the price of regular ground services. Local shipping can cut international shipping costs by 75%. Shipwire automatically price shops all carriers and ships using the most cost effective method. Avoid warehouse start-up costs and hiring employees, and free up cash to invest in growth. Pay-as-you go pricing is available online with built-in discounts for volume shippers and no hidden fees.
Pricing starting from:
US$30,00/month
- Free Trial
- Free
- Subscription
Key benefits of Shipwire
• Eliminate storage and shipping hassles
• Enter new markets
• Cut shipping costs
• No software to install
• Success-based pricing
"When Shipwire first received our inventory from the manufacturers, they shipped out over 7,000 orders within 24 hours. Awesome." — Tom Gerhardt, Studio Neat
"Because of Shipwire’s global logistics, we know customers get what they want and get it quickly and efficiently." — Mikael Hed, CEO, Rovio
Shipwire lets you focus on growing your business by removing the hassles of shipping and storage. Harness the power of outsourcing, on-demand software and automation for immediate savings of time and money.
Devices
Business size
Markets
Supported Languages
Pricing starting from:
US$30,00/month
- Free Trial
- Free
- Subscription
Images
Features
Total features of Shipwire: 2
- API
- Receiving
Alternatives
GoToMeeting
Zoom
Microsoft Teams
Shopify
Reviews
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- Industry: Cosmetics
- Company size: 11-50 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
losses and nightmares
Reviewed on 2015/10/23
few years ago started with shipwire, was great, but now they lost hundreds of dollars worth...
few years ago started with shipwire, was great, but now they lost hundreds of dollars worth merchandise of mine inside their warehouse locations, and no one compensated me that loss, and also they are badly delaying shipping out so causing me more loss of money, loss of customers, and business reputaion.
- Industry: Sporting Goods
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Garbage Company.
Reviewed on 2018/11/03
They will not save you money, and in fact you will lose thousands! Money and time will be spent...
They will not save you money, and in fact you will lose thousands! Money and time will be spent getting far away from them. Do your own research. You'll find years of similar horror stories. People don't spend their time making websites and blogs telling people to stay away from a company unless it is seriously messed up. You've been warned.
Pros
at first we liked that hey linked into shopify.
Cons
I can't list all the problems with this company. Literally everything is shit, except for their service at getting you signed up and locked in. They are the best company until your products are in their warehouses.
- Industry: Apparel & Fashion
- Company size: 2-10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Do yourself a favor and use a different company
Reviewed on 2019/10/02
Please look elsewhere for your fulfillment needs. I’ve been trying the cancel my subscription for 6...
Please look elsewhere for your fulfillment needs. I’ve been trying the cancel my subscription for 6 months now. Their platform is full of glitches. If you have an order with more than 50 or so line items it will crash and force you to call their customer service team for help, of which you will receive NONE. I’ve gotten my service cancellation orders cancelled by their agents twice due to “no response” when their emails were responded to right away. If you have a question that’s outside of their script or what they’re used to they will route your request to “engineering” which means you have to start all over.
If you have an urgent order to get out with right turn around, good luck. They’ll take 3+ weeks to route it. Their system has often held orders because of back ordered items yet when you review your order, there’s no shortages.
Do yourself a favor, and go somewhere else.
Pros
You can upload orders, which is convenient. You can automate fulfillment for e-commerce using a 3rd party connector. As long as the item orders per customer are 1-2 pcs the system works as it should.
Cons
If you have a bigger order, our want to transfer all of your inventory they are not capable. Your merchandise will be held hostage by a broken down system and mediocre customer service agents.
- Industry: Airlines/Aviation
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Terrible on all counts
Reviewed on 2018/09/05
Terrible - buggy system, expensive, no support for customer care at all. They simply don't care:...
Terrible - buggy system, expensive, no support for customer care at all. They simply don't care: dirty products, badly packaged, software that stops working and prevents customers from ordering for TEN DAYS, I could go on and on. First time I think I've ever written a bad review for a company. Someone please some up with an alternative company - or fire the CEO at this company and find someone capable of leadership.
Pros
When it works. Which is sometimes. The auto shipping calculation and international warehouses are why we use them.
Cons
When it fails. Which is frequently. With very poor service.
- Industry: Sporting Goods
- Company size: 2-10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Some Pros and Cons
Reviewed on 2018/08/13
In the end, we took our business to a smaller warehouse that could remain agile and cut costs for...
In the end, we took our business to a smaller warehouse that could remain agile and cut costs for our growing business.
Pros
Using Shipwire for product fulfillment requires almost no work on the client's part. You can easily integrate popular marketplaces and your orders will automatically be sent to the warehouse locations based on your business rules. Orders ship within 48 hours in most cases. It is fairly simple to restock your warehouse locations and expand to more locations as your business needs change. The add on of Shipsurance was helpful and saved us time and money when filing lost package claims.
Cons
Shipwire was not easy to work with. Once an order was sent to the warehouse it was almost impossible to cancel. There was little to no accountability when the warehouse would make a mistake. Wait times for special projects was up to 2-3 weeks during peak holiday season, which is nearly impossible for a small business to handle.
Shipwire FAQs
Below are some frequently asked questions for Shipwire.Q. What type of pricing plans does Shipwire offer?
Shipwire offers the following pricing plans:
- Starting from: US$30,00/month
- Pricing model: Free, Subscription
- Free Trial: Available
Free Trial includes order management and order fulfillment test shipments. Pay only when you send in products for storage.
Q. What are the main features of Shipwire?
Shipwire offers the following features:
- 70+ ecommerce integrations
- A global warehouse on demand
- Free Trial of our storage and shipping solution
- Open API
- Order managment
- Time and cost optimization
- Warehouses in the U.S., UK, Canada, and China
Q. Who are the typical users of Shipwire?
Shipwire has the following typical customers:
Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business
Q. What languages does Shipwire support?
Shipwire supports the following languages:
English
Q. Does Shipwire support mobile devices?
We do not have any information about what devices Shipwire supports
Q. What other apps does Shipwire integrate with?
Shipwire integrates with the following applications:
3dcart, Bitium, Cin7, Foxy, Miva, Ordoro, ShipStation, Stitch Labs, Workato, Zoey
Q. What level of support does Shipwire offer?
Shipwire offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials
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