About Shipwire

Simple 4-step process:
1. Store - Send your product to Shipwire, we'll take care of storage
2. Sell- Customers order from you online
3. Ship - Orders ship from the warehouse closest to your customer
4. Delight - Customers receive products faster and at a lower cost

Key Features
• Store-Sell-Ship™ web-based software
• Warehouses in the U.S., UK, Canada, and China
• B2B and B2C shipping
• Web-based inventory management
• Automate order fulfillment and drop-shipping
• Works with most shopping cart software
• Automate Amazon & eBay shipping
• Automate returns

Store-Sell-Ship™, a platform for growth
• Instant access to a growing global network of warehouses
• Get started quickly with wizard based set-up and a user-friendly layout
• Set preferences, connections, and automate your business
• Web-based, no software to install
• Manage your business from anywhere in the world
- Schedule warehouse deliveries globally
- Real-time progress indicators for receivings and shipments
- Schedule, route, hold, and monitor orders

"Store" your inventory
• Massive Class A warehouse facilities give you capacity on demand
• B2C and B2B receiving and outbound shipping
• Real-time visibility to global inventory levels
• Hourly "special projects" for kitting, labeling, lotting, and assembly available upon request

"Sell" through your favorite ecommerce tools
• Inventory, shipping status, order automation, and shipping rates available via real-time APIs, or use a pre-established connection, such as:
• Amazon, Google, eBay, PayPal, and Doba drop-ship marketplaces
• Hosted shopping carts like Shopify, Volusion, 1ShoppingCart, Interspire, Pinnacle Cart, and Yahoo!
• Order management software, Channel Advisor, and Netsuite
• Build your own connection with our well documented web-services APIs

"Ship" intelligently
• Domestic and international shipping from all warehouses
• Real-time shipping rates for 12 global parcel and freight carriers
• All shipping rates available in your shopping cart checkout
• Real-time tracking numbers and order status available for most shipments

"Delight" your customers and your team
• Automate customer shipping communications (CRM)
• Give your buyers a customer support portal to cut order support costs
• Connect shipping rates, inventory levels and order status with your store or marketplace

Education and support you can count on!
• All fulfillment plans include support, featuring expert e-mail and phone support options
• Take advantage of our guides and video tutorials to walk you through account set-up
• Webinar and Quickstart programs
• Service level guarantees

Grow your global business
Reach new customers in new markets. Warehouses in the top three international markets, all available online. Eliminate customs fees, delays, and hassles for orders in the U.S., UK, Canada, and China.

Business automation eliminates headaches
Real-time visibility into global inventory and order statuses. Automate local receiving, outbound shipping, and customer returns. Available real-time connections to your shopping cart, website and major domestic and international marketplaces like eBay and Amazon.

Reduce shipping and business costs
Store inventory close to buyers and get 1-2 day delivery times at the price of regular ground services. Local shipping can cut international shipping costs by 75%. Shipwire automatically price shops all carriers and ships using the most cost effective method. Avoid warehouse start-up costs and hiring employees, and free up cash to invest in growth. Pay-as-you go pricing is available online with built-in discounts for volume shippers and no hidden fees.

Key benefits of Shipwire

• Eliminate storage and shipping hassles
• Enter new markets
• Cut shipping costs
• No software to install
• Success-based pricing

"When Shipwire first received our inventory from the manufacturers, they shipped out over 7,000 orders within 24 hours. Awesome." — Tom Gerhardt, Studio Neat

"Because of Shipwire’s global logistics, we know customers get what they want and get it quickly and efficiently." — Mikael Hed, CEO, Rovio

Shipwire lets you focus on growing your business by removing the hassles of shipping and storage. Harness the power of outsourcing, on-demand software and automation for immediate savings of time and money.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, China and 3 others, India, Japan, Germany

Supported Languages

English

Images

View 4 more
Shipwire video
Shipwire screenshot: Shipwire screenshot: Shipwire screenshot:

Features

Total features of Shipwire: 2

  • API
  • Receiving

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Reviews

Overall rating

1,4 /5
(14)
Value for Money
1,5/5
Features
1,9/5
Ease of Use
2/5
Customer Support
1,2/5

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Showing 5 reviews of 14
Anna S.
Overall rating
  • Industry: Cosmetics
  • Company size: 11-50 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

losses and nightmares

Reviewed on 2015/10/23

few years ago started with shipwire, was great, but now they lost hundreds of dollars worth...

few years ago started with shipwire, was great, but now they lost hundreds of dollars worth merchandise of mine inside their warehouse locations, and no one compensated me that loss, and also they are badly delaying shipping out so causing me more loss of money, loss of customers, and business reputaion.

Jeff P.
Overall rating
  • Industry: Sporting Goods
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Garbage Company.

Reviewed on 2018/11/03

They will not save you money, and in fact you will lose thousands! Money and time will be spent...

They will not save you money, and in fact you will lose thousands! Money and time will be spent getting far away from them. Do your own research. You'll find years of similar horror stories. People don't spend their time making websites and blogs telling people to stay away from a company unless it is seriously messed up. You've been warned.

Pros

at first we liked that hey linked into shopify.

Cons

I can't list all the problems with this company. Literally everything is shit, except for their service at getting you signed up and locked in. They are the best company until your products are in their warehouses.

Verified Reviewer
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Do yourself a favor and use a different company

Reviewed on 2019/10/02

Please look elsewhere for your fulfillment needs. I’ve been trying the cancel my subscription for 6...

Please look elsewhere for your fulfillment needs. I’ve been trying the cancel my subscription for 6 months now. Their platform is full of glitches. If you have an order with more than 50 or so line items it will crash and force you to call their customer service team for help, of which you will receive NONE. I’ve gotten my service cancellation orders cancelled by their agents twice due to “no response” when their emails were responded to right away. If you have a question that’s outside of their script or what they’re used to they will route your request to “engineering” which means you have to start all over.

If you have an urgent order to get out with right turn around, good luck. They’ll take 3+ weeks to route it. Their system has often held orders because of back ordered items yet when you review your order, there’s no shortages.

Do yourself a favor, and go somewhere else.

Pros

You can upload orders, which is convenient. You can automate fulfillment for e-commerce using a 3rd party connector. As long as the item orders per customer are 1-2 pcs the system works as it should.

Cons

If you have a bigger order, our want to transfer all of your inventory they are not capable. Your merchandise will be held hostage by a broken down system and mediocre customer service agents.

Verified Reviewer
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Terrible on all counts

Reviewed on 2018/09/05

Terrible - buggy system, expensive, no support for customer care at all. They simply don't care:...

Terrible - buggy system, expensive, no support for customer care at all. They simply don't care: dirty products, badly packaged, software that stops working and prevents customers from ordering for TEN DAYS, I could go on and on. First time I think I've ever written a bad review for a company. Someone please some up with an alternative company - or fire the CEO at this company and find someone capable of leadership.

Pros

When it works. Which is sometimes. The auto shipping calculation and international warehouses are why we use them.

Cons

When it fails. Which is frequently. With very poor service.

Erin G.
Overall rating
  • Industry: Sporting Goods
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Some Pros and Cons

Reviewed on 2018/08/13

In the end, we took our business to a smaller warehouse that could remain agile and cut costs for...

In the end, we took our business to a smaller warehouse that could remain agile and cut costs for our growing business.

Pros

Using Shipwire for product fulfillment requires almost no work on the client's part. You can easily integrate popular marketplaces and your orders will automatically be sent to the warehouse locations based on your business rules. Orders ship within 48 hours in most cases. It is fairly simple to restock your warehouse locations and expand to more locations as your business needs change. The add on of Shipsurance was helpful and saved us time and money when filing lost package claims.

Cons

Shipwire was not easy to work with. Once an order was sent to the warehouse it was almost impossible to cancel. There was little to no accountability when the warehouse would make a mistake. Wait times for special projects was up to 2-3 weeks during peak holiday season, which is nearly impossible for a small business to handle.

Showing 5 reviews of 14 Read all reviews

Shipwire FAQs

Below are some frequently asked questions for Shipwire.

Shipwire offers the following pricing plans:

  • Starting from: US$30,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

Free Trial includes order management and order fulfillment test shipments. Pay only when you send in products for storage.

Shipwire offers the following features:

  • 70+ ecommerce integrations
  • A global warehouse on demand
  • Free Trial of our storage and shipping solution
  • Open API
  • Order managment
  • Time and cost optimization
  • Warehouses in the U.S., UK, Canada, and China

Shipwire has the following typical customers:

Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business

Shipwire supports the following languages:

English

We do not have any information about what devices Shipwire supports

Shipwire integrates with the following applications:

3dcart, Bitium, Cin7, Foxy, Miva, Ordoro, ShipStation, Stitch Labs, Workato, Zoey

Shipwire offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

Related categories

See all software categories found for Shipwire.