About Checkfront

Checkfront is an online booking system which supports a number of features including:

<strong>Centralized Booking Management</strong>
Bring your inventory online. Manage availability, seasonal rates, packages and specials in one place. Manage accommodation, tours, rentals and professional service bookings.
<strong>Seamless Integration</strong>
Keep customers on the website: Checkfront can be integrated into Wordpress, Joomla!, Drupal, Facebook, stand-alone websites and extended with our Open API.
<strong>Instant Payment Processing</strong>
Take the guesswork out of reservations. Secure, commission free bookings with a full or partial payments.
<strong>Powerful Analytics</strong>
Enterprise-class web analytics that give rich insights into booking traffic and marketing effectiveness.
<strong>Fully Managed Cloud Environment</strong>
There is no software to maintain, no volume licensing, no hosting fees or long-term contracts.
<strong>Industry Leading Security</strong>
Each account is SSL secured, includes a virtual private database, automated backups, and is hosted in a redundant powered, state of the art facility.
<strong>Support That Cares</strong>
Our integrated ticketing system and priority phone support gives help whenever and where ever it is needed.

Key benefits of Checkfront

  • Centralize reservations and administration.
  • Accept bookings via the user's website.
  • Automate invoicing and payments.
  • Track and engage with customers.
  • Track partners and commissions.
  • Manage business anywhere with native mobile apps for iOS and Android.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    Arabic, Chinese, Danish, Dutch, English and 14 others, Finnish, French, German, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish

    Images

    iPhone, Android Booking App
    Booking Invoice with QR Code
    Booking Calendar
    Customer Calendar
    Booking & Payment Management via Mobile
    Booking Creation via Mobile
    View 7 more
    Checkfront video Checkfront screenshot: iPhone, Android Booking App Checkfront screenshot: Booking Invoice with QR Code Checkfront screenshot: Booking Calendar Checkfront screenshot: Customer Calendar Checkfront screenshot: Booking & Payment Management via Mobile Checkfront screenshot: Booking Creation via Mobile

    Features

    Total features of Checkfront: 83

    • API
    • Access Controls/Permissions
    • Accounting
    • Accounting Integration
    • Activities Booking
    • Activity Dashboard
    • Alerts/Notifications
    • Applications Management
    • Attendee Management
    • Automatic Backup
    • Availability Management
    • Billing & Invoicing
    • Booking Management
    • Booking Notes
    • CRM
    • Calendar Management
    • Calendar Sync
    • Central Reservation System
    • Change Management
    • Channel Management
    • Client Management
    • Commission Management
    • Communication Management
    • Confirmation/Reminders
    • Contact Management
    • Customer Accounts
    • Customer History
    • Customer Support
    • Customizable Forms
    • Customizable Templates
    • Data Import/Export
    • Data Synchronization
    • Discount Management
    • Document Management
    • Drag & Drop
    • Email Templates
    • Event Calendar
    • GDS/OTA Integration
    • Gift Card Management
    • Group Reservations
    • Inventory Management
    • Invoice Management
    • Itinerary Creation
    • Landing Pages/Web Forms
    • Mobile Access
    • Multi-Currency
    • Multi-Day Booking
    • Multi-Language
    • Multiple Format Support
    • Online Booking
    • Online Payments
    • Online Registration
    • Online Signing
    • PCI Compliance
    • Package Creation
    • Partner Management
    • Payment Processing
    • Point of Sale (POS)
    • Pricing Management
    • Promotions Management
    • Quotes/Estimates
    • Rate Management
    • Receipt Management
    • Records Management
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Reservations Management
    • Resource Allocation & Planning
    • SEO Management
    • Sales Reports
    • Self Service Portal
    • Social Media Integration
    • Summary Reports
    • Supplier Management
    • Third Party Booking
    • Third Party Integrations
    • Two-Factor Authentication
    • Visitor Tracking
    • Waiver Management
    • Website Integration
    • Website Management

    Alternatives

    WellnessLiving

    4,4
    #1 Alternative to Checkfront
    WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health...

    Resly

    5
    #2 Alternative to Checkfront
    Resly is a property management system designed to help Australian hotels and resorts handle compliance, task...

    Regpack

    4,4
    #3 Alternative to Checkfront
    Regpack is an online registration and user management solution that assist organizations in registering applicants and...

    NewBook

    4,7
    #4 Alternative to Checkfront
    NewBook is award-winning property management software built especially for the tourism and hospitality industries that...

    Reviews

    Overall rating

    4,5 /5
    (252)
    Value for Money
    4,4/5
    Features
    4,1/5
    Ease of Use
    4,2/5
    Customer Support
    4,6/5

    Already have Checkfront?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 252
    Nick M.
    Overall rating
    • Industry: Leisure, Travel & Tourism
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Checkfront review by Cairns Holiday Homes

    Reviewed on 2019/02/13

    Overall, it's a terrific system. Discovering how good it is takes time and frustration. Going from...

    Overall, it's a terrific system. Discovering how good it is takes time and frustration. Going from manual pricing to online quoting taught me that the human brain can do things so much more easily than an automated system which has its limits. It took me a while to figure out what I could do and could not do in the pricing possibilities that I could offer. Having said that, the Checkfront system is pretty damn impressive in what it can do but a slog to find out the limitations.

    Pros

    The invoicing and notification system is excellent. It allows for a sequence of events - the initial request and removal of item from inventory, the paying of a deposit and the sending out of a reminder for the balance. It has also allowed us to record bookings that come from another listing site. The notification system is good but , as with with all automatic sequences, you need to think carefully before setting a sequence in train because the same message notification might not be right for everyone. It takes a lot of thought to set up the generic sequence that will most often be used. However, it is very easy to make adjustments to the message before it goes out.

    Cons

    Checkfront may be used more for booking tours rather than holiday homes but it's flexibility allows for many different set-ups. Therein lies the problem with regard to the help pages. They are quite helpful with regard to what any particular feature is but most examples tend to be about booking tours rather than accommodation. I spent a lot of time working out what I could do and how I should do it, more or less by trial and error. In some ways that is a good thing because I learnt so much more about the system by the sheer repetition of trying so many ways to do something. However, it would have saved me a lot of time to have some real examples of how to set up and overcome particular problems.
    So far, I have only two irritations with the software. One is the mobile phone app which could be much improved but is not actually a bother because I really do not need to carry my office in my pocket. The other is the Inventory calendar. I wish I could highlight the row that I am working on because it is very easy to start making alterations to the wrong row. I also wish that I could highlight a period of time to add or remove a property from inventory. You can only do that one day at a time which is tedious and non-intuitive. There are other ways round this and perhaps there is a good programming reason for the limitation.

    Daniel S.
    Overall rating
    • Industry: Leisure, Travel & Tourism
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Booking Software

    Reviewed on 2020/12/29

    We run a glamping business and have been using Checkfront for 3 years and it works great. The...

    We run a glamping business and have been using Checkfront for 3 years and it works great. The initial set up was a bit of a slog as we have an complex booking system, but it all works well. The team at CheckFront is always very responsive and helpful - with written suggestions and video walk-throughs for set up issues.

    Pros

    There is a lot of flexibility in the this product, with many features. Developed by a small Canadian company, that is very responsive to questions and feature requests. Very supportive with assistance for technical issues in my set up.

    Cons

    With all the features and parameters to set up, there is lots of things that can get out of lineament. Sometimes I will spend hours trying to puzzle out why something that I have set up does not work as it should. The team at CheckFront is always great is helping me get it fixed.

    André H.
    Overall rating
    • Industry: Hospitality
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Overall Poor, but with Some Plus Points

    Reviewed on 2019/10/15

    Pros

    Checkfront is fairly easy to use and offers you the possibility to set it up for a multitude of product types, such as transportation, restaurant reservations and experiences. The ability for customers to pay directly on an invoice with various payment methods is neat. For a small business, Checkfront does the job.

    Cons

    Reporting is poor and does not offer many customisation options. Not being able to assign a guide for an experience shows that this software lacks basic functionality. Employee scheduling in such an app is a must. It doesn't have to replace an employee scheduling software, but one should be able to directly assign an employee to an item on the schedule. The widgets on the dashboard didn't really provide relevant information for day-to-day operations. The daily summary list does not offer a great overview on the day's happenings and looks rather messy. Customer support was very average, more often than not. I never really felt that Checkfront took an interest in our business. We were planning on adding more than 10 users and were asked to pay a large sum, yearly and in advance. At this point, we decided it was time to move on.

    Jeremy F.
    Overall rating
    • Industry: Hospitality
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Best small-medium hotel booking system I've come across...

    Reviewed on 2019/12/23

    Bookings for different room types, transport and activities is made easy through using Checkfront....

    Bookings for different room types, transport and activities is made easy through using Checkfront. I dont have to worry about double bookings and I know exactly who's coming in and out of my resort, even when I'm not there. My staff find it easy to use and we are able to amend things quickly and easily. For the customer it's also very clear to book what they are looking for.

    Pros

    Ease of navigation and clear information layout especially on a laptop.

    Cons

    Sometimes find a few features a little tricky to get my head around on my own but that doesnt matter because the customer support is amazing and they always find a solution.

    Response from Checkfront

    Hey Jeremy, thanks for your positive feedback! Happy to hear that you're enjoying using all the many features we provide and that Checkfront has made bookings easy for you. We're always happy to assist should you need anything :)

    Neville E.
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Accommodation Management Software

    Reviewed on 2020/09/17

    Make no mistake, Checkfront is a cleverly designed system with great features and is very reliable....

    Make no mistake, Checkfront is a cleverly designed system with great features and is very reliable. I don't think we have experienced any down time. Our membership has been quick to embrace the new software and bookings are now very efficient, particularly through integration with STRIPE. Checkfront easily integrated into our Membership Management software. From an administrator's perspective, once you have configured the system to your needs, it is easy to manage updates and amendments.

    Pros

    Flexibility and features: We have fairly specific requirements and a complex process for booking accommodation. I must say that Checkfront has been able to handle all of the complexities we have thrown at it. I do like the notifications feature.
    As much as we like the software itself the support staff in my opinion are second to none. as well. I have been in the IT industry for more than 40 years and have experienced the lot, from dreadful support to the best. I would rank the support at Checkfront up there with the best. They are helpful, courteous and prompt to respond. I especially like the chat capabilities that give you extended time outside business hours, given that we are in Australia and in an awkward timezone to Checkfront.

    Cons

    As with most SaaS web based software, the reporting could be a little more extensive (from our perspective). It is adequate but there is not much control over the standard reports, particularly around guest lists over a selected time period. However, it does provide enough basic information around bookings, sales and a decent dashboard for "at a glance" information about bookings.

    Along with flexibility comes complexity. For us Checkfront was the outstanding candidate, given our very specific requirements but it did take a bit of time to become familiar with it and configure it to our needs. Once set up though it is easy to move from one season to another (we are a ski Club).

    It was cheaper for us to go down the track of separate software for Membership Management and Accommodation Booking, given the complexities of our booking process. As a result we do not have integration of membership across both systems. That being said, we have not found this to be a show stopper.

    Showing 5 reviews of 252 Read all reviews

    Checkfront FAQs

    Below are some frequently asked questions for Checkfront.

    Checkfront offers the following pricing plans:

    • Starting from: €39,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Soho: €39/month for 2 staff accounts Pro: €79/month for 5 staff accounts Plus: €149/month for 10 staff accounts Enterprise: Custom pricing Commission free bookings. Pricing starts at €39/month. Additional currencies supported. 15% discount for annual plans.

    We do not have any information about Checkfront features

    Checkfront has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Checkfront supports the following languages:

    Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish

    Checkfront supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Checkfront integrates with the following applications:

    2Checkout, Adyen, Authorize.Net, Braintree, Constant Contact, Drupal, Facebook, Gmail, Google Ads, Google Analytics, Google Calendar, Google Drive, Google Maps, Google Workspace, Joomla, Mailchimp, Nutshell, PayPal, QuickBooks Online Advanced, Quickbooks Online, RightSignature, Salesforce Sales Cloud, Slack, Square Point of Sale, Squarespace, Stripe, Twilio Voice, Vend, WordPress, Worldpay, Xero, Zoho CRM

    Checkfront offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Checkfront.