About Shift4Shop

Shift4Shop, formerly 3dcart, is a leading all-in-one eCommerce solution for new or existing websites. Designed for businesses of all sizes, Shift4Shop offers the industry’s most innovative tools and features, allowing merchants to sell their products everywhere and anywhere, with complete control over the look and feel of their websites. As the most powerful, secure cloud-based eCommerce solution today, Shift4Shop allows merchants to manage every aspect of their business, whether they’re selling online, in-store or on the go, with complete ease.
As a SaaS based, PCI certified eCommerce platform, Shift4Shop provides unparalleled service and support, and offers a 99.99% uptime guarantee with 24/7 monitoring. And, with access to free, world-renowned 24/7/365 support by phone, live chat, and email, merchants can focus on selling and building their products with absolute confidence and peace of mind.
For more than 20 years, thousands of businesses across the globe have come to rely on Shift4Shop’s fast, secure, and scalable platform, from small craft shops to some of the world’s biggest brands. Whether you’re looking to open your very first online store or are migrating from another shopping cart, Shift4Shop has the 1,000+ cutting-edge features you need to build and grow a successful online business. With more than 100 professionally designed website themes, advanced SEO tools, an integrated payment processing system, insightful reports, real-time shipping rates, and robust marketing tools, Shift4Shop is all you need to succeed in an increasingly competitive market.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Shift4Shop

• Shift4Shop is Level 1 PCI compliant so that you never need to worry about the security of your customers' sensitive data like credit card numbers and personal details.

• Grow and expand your business worldwide with robust marketing tools such as make-an-offer, daily deals, gift registry, autoresponders, gift cards, promotions, coupons & more.

• With 99.99% uptime and 24/7 monitoring, you'll never have to worry about the performance of your store or potentially lost sales.

• Your online store runs 24x7x365, which is why our support does too! Reach us by phone, chat, or email for the industry's friendliest, expert support.

• Design your store to match the unique look and style of your business and brand, with more than 100+ gorgeous responsive templates and full access to the HTML and CSS of your store.

• Dominate search engines with an online store that's entirely search engine optimized, with additional access to advanced SEO tools such as 301 redirects, canonical URLs, custom file names, robots.txt editor, dynamic meta tags, and more.

• Manage your business with complete ease and confidence. Create customer groups, take phone orders, issue refunds, print shipping labels, access customer profiles, and glean insightful information from comprehensive built-in reports.

• Choose the shipping methods that best match your business's needs. Offer real-time shipping rates from major carriers such as FedEx, UPS, USPS, DHL, Canada Post, Australia Post and ParcelForce; offer flat-rates based on order weight, total, quantity or zip code; or even offer free shipping.

Devices

Business size

S M L

Markets

Australia, Canada, China, United Kingdom, India, United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

Shift4Shop Software - Build your own eCommerce store today with Shift4Shop- the all-in-one eCommerce solution
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Shift4Shop video
Shift4Shop Software - Build your own eCommerce store today with Shift4Shop- the all-in-one eCommerce solution Shift4Shop Software - 2 Shift4Shop Software - 3 Shift4Shop Software - 4 Shift4Shop Software - 5 Shift4Shop Software - 6 Shift4Shop Software - 7 Shift4Shop Software - 8

Features

Total features of Shift4Shop: 36

  • API
  • Abandoned Cart Saver
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Credit Card Processing
  • Customer Accounts
  • Customizable Branding
  • Data Security
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Inventory Control
  • Inventory Management
  • Kitting
  • Loyalty Program
  • Mobile Commerce
  • Multi-Channel Marketing
  • Multi-Store
  • Order Management
  • Point of Sale (POS)
  • Product Configurator
  • Product Ratings / Reviews
  • Promotions Management
  • Refund Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Tax Management
  • Templates

Alternatives

Shopify

4,5
#1 Alternative to Shift4Shop
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

WooCommerce

4,5
#2 Alternative to Shift4Shop
Designed for store owners and developers to build & run eCommerce sites, WooCommerce is an extendable, adaptable,...

Shopify POS

4,6
#3 Alternative to Shift4Shop
Built for retail, Shopify POS is a point of sales system that brings your sales, inventory, customers and more together...

Squarespace

4,6
#4 Alternative to Shift4Shop
Squarespace is the all-in-one platform to build a beautiful website, online store, or portfolio. Drive traffic to your...

Reviews

Overall rating

4,4 /5
(110)
Value for Money
4,3/5
Features
4,2/5
Ease of Use
4,3/5
Customer Support
4,3/5

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Showing 5 reviews of 110
Stephen H.
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use & great support

Reviewed on 2016/08/17

We wrote our own website prior to using 3dcart and when tablets & smart phones started to be a big...

We wrote our own website prior to using 3dcart and when tablets & smart phones started to be a big chunk of the search & buying we had to do something. 3dcart's system is so much easier that writing code. You can have a product added within just a few minutes. The cost saving in time pays for it's self over and over again. Plus now it automatically adjusts for every size screen and type of device like the smart phones ect.

Pros

The program has just about everything we need and other stuff to grow into. The support people are great, they help us when needed and normally solve my issues and questions in a few hours or less.

Cons

They have changed over to a new platform last year but most of the knowledge base questions and answers are for the old platform. So the directions are misleading because stuff has moved around to different places on the site. They still allow use of the old platform and really should force customer's to use the new version and update the knowledgebase.

Megan M.
Overall rating
  • Industry: Printing
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good for the price

Reviewed on 2021/12/29

It's a decent ecommerce platform. Easy enough for beginners and best of all its free.

It's a decent ecommerce platform. Easy enough for beginners and best of all its free.

Pros

Shift4Shop (previously 3dcart) is a FREE website ecommerce platform. Unlike some of their competitors that charge you for every transaction, Shift4shop does not take a commission and they do not charge a monthly fee. It really is free, which is amazing. You do need to use their credit card processor, and the fee is 3%. But you will pay a CC processor no matter what, so ultimately the ecommerce website is still free.
They have templates that are ready to go and are pretty decent. Updates are done automatically, so you don't need to be a techy to keep up (this was a concern when we previously self hosted and did Woocommerce). Ultimately we are happy and would recommend Shift4shop.

Cons

You have no control over some things. One time the entire website went down. Customer service told me I didn't even have a domain with them - even though it had been working and taking orders until the day before. And their customer service is not good. They are out of the country and have no control. Every issue needs to go to a different department. Which is not a big deal for small things, but when your entire website won't work and you have customers emailing and calling (and ultimately ordering elsewhere) losing an entire day because of poor service is huge. Once their error was fixed, there was no apology or explanation. Before we launch any advertising campaigns or send emails to our customer database I always check the site, to make sure it's working. So the free price does with a tradeoff. I calculated what places like Shopify would take per transaction, vs what I lost in one of being down and I am still way, way ahead.

Alternatives Considered

Shopify

Reasons for Choosing Shift4Shop

Woocommerce and Wordpress always had updates. Then plugins would stop working. And ultimately I don't have the skills or time to trace down every tiny issue all the time.

Switched From

WooCommerce

Reasons for Switching to Shift4Shop

Price. Shopify would be taking a cut of every sale. And my margins are already tight.
Henry W.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Effort Versus Cost

Reviewed on 2021/07/30

Having used the software for over a year, and keeping up to date with Shift4shop news and regularly...

Having used the software for over a year, and keeping up to date with Shift4shop news and regularly scheduled fixes, we are fairly satisficed with the service. It was certainly a learning process, and we spent more time understanding the software than we would compared to a competing service, however the end result is acceptable. For a service that is mostly free to use, we have determined that the amount of work and learning required has been worth it.

Pros

We are constantly discovering new functions as the software is being used on a daily basis. Shift4shop truly has everything we need to operate a successful e-commerce business, and at no upfront cost (terms apply to that assessment). As far as we can determine, there are no essential features missing from the services that Shift4shop offers.

Cons

The software is most definitely not user-friendly for the common e-commerce entrepreneur. When we first starting using Shift4shop in early 2020, composing our storefront was a nightmare, and required that every member of our team need learn information, processes, and language just to navigate and operate the software. (Shift4shop does provide basic video tutorials for most functions, for new users).

Alternatives Considered

Shopify

Reasons for Choosing Shift4Shop

While Zyro provides an excellent and affordable web-building service, their e-commerce integration severely lacked where presentation is concerned. To be clear, Zyro's e-commerce platform is by far more user-friendly in all aspects, but it counts for nothing if the appearance of the optional online store remains to be an eyesore. The switch to Shift4shop has provided us with a traditional-looking online storefront, and countless more essential options we require to be successful.

Switched From

Zyro

Reasons for Switching to Shift4Shop

Plainly put, Shift4shop was chosen for their unbeatable pricing. The decision wasn't easy. Shopify offers many integrations we would have found extremely beneficial to our business, but as we are no to e-commerce, it seemed wise to choose Shift4shop so we could worry about how to operate the business, and not having to fund it by paying for a storefront.
Jim S.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Shopping Cart Value Ever

Reviewed on 2022/01/14

I needed a shopping cart. I've used WooCommerce with PayPal before and was starting to use that...

I needed a shopping cart. I've used WooCommerce with PayPal before and was starting to use that for my new website. But it is clunky. I had heard of Shopify and decided to look into that solution. I started down the rabbit hole, found a few reviews that mentioned Shift4Shop, and never looked back.

Pros

The best thing about Shift4Shop is its price point - way less expensive than any other shopping cart out there. How much less expensive? All the way less expensive - it is free. Of course there is a catch with free, but that catch isn't oppressively - you need to use Shift4Payments as your credit card processor. The Shift4Payment fees are virtually the same as the fees rom PayPal or other online processors, so it comes out to be a complete non-issue.

Another great thing about Shift4 is the support. It's impossible to learn new software without asking questions and their chat feature is great. Every time I've had a question, they have answered quickly and given me a link to the exact document or post about how to do what I was wanting to do. On the proverbial 1-10 scale, Shift4Shop gets a solid 11.

Cons

Like any software, there is a learning curve. And there are a few nit-picky things, but none of the nits are even close to a game-changer. There are a few head-scratching rough edge items - here's one example: When you enter your product's name, the default text is "Product Name" and when you click in the box, your curser is at the end of Product Name and you need to backspace those two words away. But all the other data boxes have the default text disappears when you click in the box. (Yes, I published a few items for sale with a name like "Product NameWidget") It could also be clearer if you saved a product after entering it. Another weirdness - when you start entering a new product, the image upload is right there on the new product page. But if you edit a product, the image upload is now hidden in a new tab. The only other dislike is that sometimes it takes 5 to 20 minutes for a new product or a product change to show up. I see it fine in my browser, but when I look on my phone or from another computer, it isn't there yet. Republishing the product often helps.

Alternatives Considered

Shopify

Reasons for Choosing Shift4Shop

Ease of use.

Switched From

WooCommerce

Reasons for Switching to Shift4Shop

Price.
Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Solution for Growing Online Sales

Reviewed on 2019/12/04

3dCart allowed our direct sale business to become an online business, with bells and whistles we...

3dCart allowed our direct sale business to become an online business, with bells and whistles we thought would only be possible at a much higher monthly cost. We were able to develop a multi-state following, and offer incentives and loyalty programs, all for a very affordable monthly price. The headaches were minor in comparison to what 3dCart has done for us!

Pros

For a small, growing business with an ever-expanding product base, 3dCart meets the need for scalability, ease of adding product details, behind the scenes product management and point of sale tracking, giving a really good all-in-one place to track and grow without the heavy investment of some other popular solutions.

Cons

The printed reports are good, comprehensive, and useful; the ability to integrate them easily with other software is somewhat lacking; it can be done, but with some of the accounting software we tried, it was a difficult porting process. Customer service was as helpful as they could be, but many of our shortcomings became wish list suggestions for their developers.

Alternatives Considered

BigCommerce, Adobe Commerce and Shopify

Reasons for Choosing Shift4Shop

Too few products able to be listed for the cost - as our business expanded its product base, we couldn't afford EcWid.

Reasons for Switching to Shift4Shop

3dCart offered more features for the price, except for possibly BigCommerce.
Showing 5 reviews of 110 Read all reviews

Shift4Shop FAQs

Below are some frequently asked questions for Shift4Shop.

Shift4Shop offers the following pricing plans:

  • Pricing model: Free Version
  • Free Trial: Not Available

End-to-End eCommerce: Free for life ($0, US-Only) Basic: $29/month Plus: $79/month Pro: $229.99/month

Shift4Shop has the following typical customers:

Self Employed, 2-10, 11-50, 51-200

Shift4Shop supports the following languages:

English

Shift4Shop supports the following devices:

Shift4Shop integrates with the following applications:

Authorize.Net, Avalara, Facebook for Business, Google Analytics, Mailchimp, Nextopia, PayPal, Picreel, Quickbooks Online, Sellercloud, ShipStation, Shipwire, Stripe, TaxCloud

Shift4Shop offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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