About Formstack Forms

No-strings 14-day Free Trial - 500k+ people in 112 countries use Formstack. Tired of using and trying to keep track of paper forms for new hire paperwork, reviews, registrations, payments, email addresses, or other information? Save the paper and discover how Formstack’s online form builder can help you streamline your workflows for any industry.

Formstack offers multiple robust features, including over 50 integrations with various payment processors, email, CRMs, accounting, help desk, project management and more. Plus we offer a HIPAA compliant solution!

Use Formstack to make the online form process simple and painless. There's never a need to code anything with our easy-to-use drag and drop interface. Plus, all of our online forms are mobile-friendly!

Whether you’re trying to improve your patient registration process at your healthcare facility, streamline your event registration processes, collect better leads for your marketing team, Formstack can help you succeed and make better business decisions.

Pricing starting from:

US$50,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Formstack Forms

Key benefits of Formstack Forms

No-strings 14-day Free Trial
Low monthly cost for your wallet
Streamline internal workflows easily
User-friendly tools for your sanity
Customizable forms for your business
Free templates available

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, United States

Supported Languages

English

Pricing starting from:

US$50,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Formstack Forms

Images

Formstack Forms Software - Create custom forms
Formstack Forms Software - step by step creation
Formstack Forms Software - Use with third party integrations
Formstack Forms Software - choose from prebuilt templates
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Formstack Forms video
Formstack Forms Software - Create custom forms
Formstack Forms Software - step by step creation
Formstack Forms Software - Use with third party integrations
Formstack Forms Software - choose from prebuilt templates

Features

Total features of Formstack Forms: 78

  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Attendee Tracking
  • Autofill
  • Badge Management
  • Business Process Automation
  • CRM
  • Calendar Management
  • Class Registration
  • Collaboration Tools
  • Compliance Tracking
  • Conditional Logic
  • Contact Management
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Event Management
  • Event Registration
  • File Storage
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • Group Registration
  • HIPAA Compliant
  • Marketing Automation
  • Mobile Access
  • Mobile Survey
  • No-Code
  • Offline Access
  • Offline Response Collection
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Rules-Based Workflow
  • SSL Security
  • Self Check-in/Check-out
  • Site Intercept Survey
  • Skip Logic
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Task Management
  • Templates
  • Third Party Integrations
  • URL Customization
  • Version Control
  • Web Forms
  • Workflow Configuration

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4,4
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HelloSign

4,7
#2 Alternative to Formstack Forms
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Eventbrite

4,6
#3 Alternative to Formstack Forms
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123FormBuilder

4,4
#4 Alternative to Formstack Forms
123FormBuilder is the fastest way to create professional forms for web and mobile. The drag & drop form editor makes it...

Reviews

Overall rating

4,2 /5
(94)
Value for Money
4,0/5
Features
4,1/5
Ease of Use
4,2/5
Customer Support
3,9/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 94
Mary H.
Overall rating
  • Industry: Financial Services
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Formstack is crucial to an efficient small business

Reviewed on 2018/01/09

Formstack allows us to automate tasks that we used to do manually, like sending information to...

Formstack allows us to automate tasks that we used to do manually, like sending information to prospective clients, gathering detailed information from current clients, sending a series of steps in a project, etc. It is a great value for the money, and is relatively easy to use. We have used it for several years and can't imagine being without it - it is critical to an efficient work flow for a small business, and a lot less expensive than paying an admin to do the same tasks.

Pros

In addition to the ability to build powerful forms using conditional logic, the greatest strength of Formstack (and probably most overlooked) is how a small business can use the response features to automate tasks they are currently wasting time doing manually. For example, you can use Formstack to create a contact form that lets a prospect choose what type of service they are interested in. Using the conditional logic, you can create automatic responses based on what they select (or where they are located, or whatever variable is important in your business) that include additional information -- links to videos, documents, whatever -- instead of having to pay someone to follow up with each contact individually. You can also use this to string together steps in a process: they complete Form 1, and then automatically receive an email confirmation with the link for Form 2, and so on. This functionality has saved our small company hundreds of hours of human time, AND increased customer numbers. For all the value we get out of it, Formstack is a bargain. It's one of those "how did we live without this" tools.

Cons

The look of the webforms themselves is dated - it would be nice if they would invest in some contemporary looking designs so the user sees something more sleek. Also the ability to have self-tallying forms, where someone could check boxes and it would total a dollar amount for a quote, would be fantastic.

Response from Formstack

Hi Mary!
Thank you for leaving a wonderful review! We love seeing happy clients! This article may help with your self-tallying forms concern: https://support.formstack.com/customer/portal/articles/2545508. If this doesn't help, please feel free to reach out to our awesome Support team, who will do everything they can to help!

Verified Reviewer
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Easy to use

Reviewed on 2019/05/15

Overall, formstack was a great choice for our organization. We've setup and deployed dozens of...

Overall, formstack was a great choice for our organization. We've setup and deployed dozens of forms for both public facing use and internal use.

Pros

Formstack's form builder is easy to use and has a lot of integration options. Our form building users range from not-so-tech savvy to power users and both are able to create forms with ease.

Cons

Lack of variety with field types. While formstack isn't a "survey" tool, it's a form tool, I think they could implement a lot of field types that survey tools use and make it easier to use a single platform for all form/data collection needs.

Alternatives Considered

FormAssembly

Reasons for Switching to Formstack Forms

While FormAssembly came highly recommended for it's well built Salesforce integration, we found for our needs Formstack was nearly as capable and the pricing per user was much better. With Formstack we get 10 user accounts where I believe a similar price range with Formassembly was for a single user.

Response from Formstack

Thank you for taking the time to provide your feedback. We are in the process of updating our survey capabilities with advanced features and field types. We will announce the updates as soon as they are available.

Anil C.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 5 001-10 000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Form creation with Formstack

Reviewed on 2022/06/24

I used Formstack over 6 months to create my forms and surveys with templates, it helps you alot...

I used Formstack over 6 months to create my forms and surveys with templates, it helps you alot with creation well designed templates.

Pros

Formstack is important feature to use while you are creating form and surveys.

Cons

Formstack has impressive feature but it should offer more template to create.

Response from Formstack

Thank you for leaving a review! If you are logged in you should be able to use any of our 400+ templates from our main templates page here: https://www.formstack.com/templates! If you should ever need any help, please reach out to us!

Verified Reviewer
Overall rating
  • Industry: Performing Arts
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Cancelled my account after 1 month -Most useless tech support of all time.

Reviewed on 2018/09/12

I missed numerous deadlines and opportunities to gain customers because I couldn't get these forms...

I missed numerous deadlines and opportunities to gain customers because I couldn't get these forms set up for the beginning of our school year (we're a music school and these were our registration forms). This has been my single worst customer service/support experience ever.

Pros

If it has worked, it would have been great that you can process credit cards right there in the form. It's also nice how you can save form sections, and there are many options for question/answer templates.

Cons

As soon as I started using Formstack, there was an issue with the payment processor integration where credit card transactions would not go through. I started out using Stripe, and when it didn't work, I contacted support, but none of their solutions fixed it, so I switched to Paypal. I then had the same issues with Paypal. I emailed back and forth with Support for a long time. They offered me the same 4 solutions repeatedly, all of which I tried. I explained to Support that these things weren't helping but it was as if they had amnesia and didn't remember they had already suggested the same things, which didn't work.

I sent a message to the Sales team instead to see if they could get me in touch with a different Support professional who knew how to fix this problem (no phone #s on website). Sales said they would escalate the issue. When I didn't hear back for a week, I emailed again asking to cancel my account, and the Sales person said they had emailed support and that "the issue is with your payment processor," which of course I already knew and was the reason for my message in the first place. They continued to insist that the issue was with Paypal. I talked to Paypal support and the problem was not on their end.

Many annoying issues with the form creation interface too- like to move questions you have to drag and drop by scrolling through the entire form. And the item/event purchase requires you to give the option of ordering more than one of each item.

Response from Formstack

Hi there,

We feel just awful that you had this experience. I sent your review over to our Director of Customer Care. She had a meeting with all of the support team leads to go over your experience. She said she would really like to chat with you, on a call, and give you two months for free if you'd be at all interested, just to ensure you can get up and running again. Her email is [email protected] While we have won awards for our excellent customer support, your experience has pointed out some glaring issues we're taking care of immediately. We'd still love the chance to make this right for you, but understand if you're not interested. Either way, thank you for the review and helping us improve our customer support team!

Rachel S.
Overall rating
  • Industry: Religious Institutions
  • Company size: 2-10 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Need forms that are highly functional and also look good? Yep...Formstack.

Reviewed on 2020/10/16

Loved working with Formstack. Excellent customer service and help response times too - which made...

Loved working with Formstack. Excellent customer service and help response times too - which made solving the few issues we had very pain free.

Pros

Love the incredible ability for logic, detail, customization, calculations, integrations with payment solutions, etc. It's really simple to build a simple form, and with a little additional work for larger or more complex forms, you can intake a huge amount of information with relative ease for both you and the end user. Used this for event registrations for years, and the yearly fee vs paying per transaction made this an affordable solution for us.

Cons

Occasionally the modules were tricky to move around when I was working with literally dozens of them. Would have enjoyed the ability to have a button to automatically add a segment of fields and re-add that same segment over and over rather than including them all at once (for example, in a group registration form, having a button that added an additional field for each new group member, rather than a permanently visible set of fields that might not all be needed for a smaller group size). Realizing this is a pretty specific need, we worked around it.

Alternatives Considered

Eventbrite

Reasons for Choosing Formstack Forms

For the complexity of our event registrations, we needed something more than Google Forms (which we still use for more basic forms all the time).

Switched From

Google Forms

Reasons for Switching to Formstack Forms

Cost was the main factor as well as the ability to produce complex forms.
Showing 5 reviews of 94 Read all reviews

Formstack Forms FAQs

Below are some frequently asked questions for Formstack Forms.

Formstack Forms offers the following pricing plans:

  • Starting from: US$50,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Plans range from $63.13 to $266.43 monthly Contact Us for Enterprise options HIPAA Plans are also available Other add-on products include Conversion Kit, Workflows and Portals. Try any plan with a 14 Day Free Trial

Formstack Forms has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

Formstack Forms supports the following languages:

English

Formstack Forms supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Formstack Forms integrates with the following applications:

AWeber, Act-On, Amazon Cloud Search, Authorize.Net, Batchbook, Box, Campaign Monitor, Capsule, Chargify, Constant Contact, Dropbox Business, Drupal, Emma, FreshBooks, Google Analytics 360, Google Calendar, Google Contacts, Google Drive, Highrise, HubSpot Marketing Hub, Mailchimp, Meta for Business, Pardot, PayPal, Salesforce Marketing Cloud, Stripe, Twitter, WebMerge, WordPress, Xero, Zapier, Zendesk, iContact

Formstack Forms offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories

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