Formstack Forms
About Formstack Forms
Formstack Forms is a cloud-based solution that helps businesses automate processes of creating digital forms and collecting data for surveys, leads, registrations, and more. Key features include data routing, file uploads, data encryption, payment collection, and form analytics.
Designed for businesses of all sizes, Formstack Forms allows users to collaborate with teams to approve, deny, and comment on data submitted through forms. With a drag-and-drop form builder, Formstack Forms empowers users across organizations to build branded forms, surveys, and workflows without needing to know code. For more technical users, Formstack Forms offers an open API that allows users and 3rd-party applications to access Formstack resources programmatically.
Formstack allows integration with various third-party applications such as Mailchimp, Salesforce, PayPal, Amazon S3, PowerAutomate, and more. Formstack is available on a monthly subscription, and support is extended via documentation and other online measures.
Key benefits of Formstack Forms
No-strings 14-day free trial
User-friendly interface
Fully customizable
Advanced features and analytics
Maintain compliance standards with secure forms
Free templates available
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GoFormz
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Reviews
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- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Favorite form provider!
Reviewed on 2017/11/17
Pros
Love Formstack! We switched from Wufoo and haven't looked back. While the investment was a bit steeper, it was worth it. The user-interface is extremely intuitive; multiple team members including myself were able to jump in right away with minimal orientation/training. We've had no issues with the service or support whatsoever.
Cons
If only to be nitpicky, canned reporting would be nice (conversions this month, conversions last week, etc.) rather than having to manually set the date range. Some sort of safeguard against bogus form completions (asdfasfj@asf;sdfsd.com) would be nice as well.
Response from Formstack
Hi Steven!
Thank you for taking the time to review Formstack! We are thrilled that you love our product!
We are continually updating our product and would love to hear from you with any ideas you have to improve the app. Please visit https://ideas.formstack.com.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Easy to use
Reviewed on 2019/05/15
Overall, formstack was a great choice for our organization. We've setup and deployed dozens of...
Overall, formstack was a great choice for our organization. We've setup and deployed dozens of forms for both public facing use and internal use.
Pros
Formstack's form builder is easy to use and has a lot of integration options. Our form building users range from not-so-tech savvy to power users and both are able to create forms with ease.
Cons
Lack of variety with field types. While formstack isn't a "survey" tool, it's a form tool, I think they could implement a lot of field types that survey tools use and make it easier to use a single platform for all form/data collection needs.
Alternatives Considered
FormAssemblyReasons for Switching to Formstack Forms
While FormAssembly came highly recommended for it's well built Salesforce integration, we found for our needs Formstack was nearly as capable and the pricing per user was much better. With Formstack we get 10 user accounts where I believe a similar price range with Formassembly was for a single user.Response from Formstack
Thank you for taking the time to provide your feedback. We are in the process of updating our survey capabilities with advanced features and field types. We will announce the updates as soon as they are available.
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
FormStack Forms Review
Reviewed on 2024/09/12
Pros
Clean looking product once completed and distributed.
Cons
The setup is always a hassle. There is always some minor nuisance that breaks the form. You are lucky to have more than one communication from customer support per business day. So in order to get anything corrected, it takes almost an entire week.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Need forms that are highly functional and also look good? Yep...Formstack.
Reviewed on 2020/10/16
Loved working with Formstack. Excellent customer service and help response times too - which made...
Loved working with Formstack. Excellent customer service and help response times too - which made solving the few issues we had very pain free.
Pros
Love the incredible ability for logic, detail, customization, calculations, integrations with payment solutions, etc. It's really simple to build a simple form, and with a little additional work for larger or more complex forms, you can intake a huge amount of information with relative ease for both you and the end user. Used this for event registrations for years, and the yearly fee vs paying per transaction made this an affordable solution for us.
Cons
Occasionally the modules were tricky to move around when I was working with literally dozens of them. Would have enjoyed the ability to have a button to automatically add a segment of fields and re-add that same segment over and over rather than including them all at once (for example, in a group registration form, having a button that added an additional field for each new group member, rather than a permanently visible set of fields that might not all be needed for a smaller group size). Realizing this is a pretty specific need, we worked around it.
Alternatives Considered
EventbriteReasons for Choosing Formstack Forms
For the complexity of our event registrations, we needed something more than Google Forms (which we still use for more basic forms all the time).Switched From
Google FormsReasons for Switching to Formstack Forms
Cost was the main factor as well as the ability to produce complex forms.- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great for creating customisable, complex forms
Reviewed on 2022/10/28
Pros
Formstack has features (such as conditions and logic) that allow you to make customizable and efficient forms to reduce survey exhaustion. Google forms is ok for basic forms and great since it's free, but limited in its features. Formstack is the comprehensive software for complex forms.
Cons
My one criticism is that it was difficult to view and share all the file submissions from forms. We would collect quite a few file attachments from each form submission and have to download them all and reupload them to a cloud to share with team members.
Response from Formstack
Heejin,
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
Have a great day.
Formstack Forms FAQs
Below are some frequently asked questions for Formstack Forms.Q. What type of pricing plans does Formstack Forms offer?
Formstack Forms offers the following pricing plans:
- Starting from: US$83.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Formstack Forms?
Formstack Forms has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Formstack Forms support?
Formstack Forms supports the following languages:
English
Q. Does Formstack Forms support mobile devices?
Formstack Forms supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Formstack Forms integrate with?
Formstack Forms integrates with the following applications:
AWeber, Act-On, Amazon Cloud Search, Box, Campaign Monitor by Marigold, Capsule, Conga Sign, ConnectWise CPQ, Constant Contact, Creatio CRM, Dropbox Business, Drupal, Emma by Marigold, Formstack Documents, FreshBooks, Google Analytics 360, Google Calendar, Google Contacts, Google Drive, Google Sheets, HelpSpot, Highrise, HubSpot Marketing Hub, Insightly, Keap, Mailchimp, Meta for Business, Microsoft Excel, Microsoft Power Automate, Microsoft Teams, OneDrive, PayPal, Pipedrive, Pipeline, Quickbase, Salesforce Marketing Cloud, Salesforce Marketing Cloud Account Engagement, Salesforce.org Education Cloud, Smartsheet, Stripe, Trello, Twitter/X, Typepad, WordPress, XVerify, Xero, Zapier, Zendesk Suite, authorize.net, iContact
Q. What level of support does Formstack Forms offer?
Formstack Forms offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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