Formstack Forms
About Formstack Forms
Formstack Forms is a cloud-based solution that helps businesses automate processes of creating digital forms and collecting data for surveys, leads, registrations, and more. Key features include data routing, file uploads, data encryption, payment collection, and form analytics.
Designed for businesses of all sizes, Formstack Forms allows users to collaborate with teams to approve, deny, and comment on data submitted through forms. With a drag-and-drop form builder, Formstack Forms empowers users across organizations to build branded forms, surveys, and workflows without needing to know code. For more technical users, Formstack Forms offers an open API that allows users and 3rd-party applications to access Formstack resources programmatically.
Formstack allows integration with various third-party applications such as Mailchimp, Salesforce, PayPal, Amazon S3, PowerAutomate, and more. Formstack is available on a monthly subscription, and support is extended via documentation and other online measures.
Key benefits of Formstack Forms
No-strings 14-day free trial
User-friendly interface
Fully customizable
Advanced features and analytics
Maintain compliance standards with secure forms
Free templates available
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Reviews
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- Industry: Sports
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Solid and helpful product
Reviewed on 2019/06/26
For myself, I use formstack more with our Boomer’s Kids Club and is the primary way for parents to...
For myself, I use formstack more with our Boomer’s Kids Club and is the primary way for parents to sign their kids up and for us to collect payment along with their information for the sign up. The organization also uses this as a way to help sell group tickets. The link can be sent out to specific groups and is a way for individuals to purchase group rate tickets with all info and payment going directly to the account rep rather than having one individual collect all payments and distribute tickets. When fans purchase, they either select mail or will-call. All purchases are fulfilled and fans are seated as their orders come in.
Pros
This product is a way to help with group ticket purchases and a way for fans to sign up for our Kids Club.
Cons
Sometimes the formstack entry gets submitted twice. This happens more frequently than you’d expect, resulting in the customer being charged twice and our organization having to refund them.
Response from Formstack
Thank you for taking the time to provide your feedback. We're sorry to see that this error has occurred more than once and would like to take a look to fix the issue. If you don't mind, please submit a ticket with our Support Team so they can jump into your account and investigate this error. You can do that here: https://help.formstack.com/hc/en-us Thank you!
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good for the price, but lacking in integration with Salesforce
Reviewed on 2018/04/10
Pros
One of the most cost-effective form tools we've found and extremely easy to use. I wish there was a bit more versatility to the type of questions you can add to a form, but overall it's pretty good!
Cons
Our chief complaint was how many workarounds we've had to use in order to get SalesForce integration to work for us. The Formstack for Salesforce product leaves MUCH to be desired (taking away all form customization available in regular formstack) and it has taken hours and multiple team members to be able to streamline our formstack to salesforce process. It's now pretty seamless but it shouldn't have taken that many resources for a simple form-to-opportunity functionality.
This came from a frustration in the lack of functionality in list creation, updating, and note creation with Salesforce, none of which worked well at a high level within formstack.
Response from Formstack
Hi Daniela!
Thank you for leaving us a review! We love hearing from customers. We do offer a 100% native Salesforce app that does not require any connectors or integrations. You can find information on that here: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3000000B5GNkEAN.
Please feel free to leave any product enhancement ideas you have on our ideas site at: https://ideas.formstack.com.
Thank you!
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
FormStack Forms Review
Reviewed on 2024/09/12
Pros
Clean looking product once completed and distributed.
Cons
The setup is always a hassle. There is always some minor nuisance that breaks the form. You are lucky to have more than one communication from customer support per business day. So in order to get anything corrected, it takes almost an entire week.
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Super easy and convenient
Reviewed on 2020/10/06
The time and money saved driving to get applications signed, the mail and waiting forever for the...
The time and money saved driving to get applications signed, the mail and waiting forever for the client to sign and mail back. Formstack is quick and easy and saves so much time and energy!
Pros
How easy it is to use for the user and for the client that we send it to . Its only a couple clicks away and takes seconds. Also, when I print to Formstack, a little box comes up and takes me right there and the document is ready to go.
Cons
This recently starting happening, after I print to Formstack and the little box comes up to print I use to click on it and it would take me right to the document. Now it is taking me to my profile/account and i cant get out of it. I now have to close out of it and reopen the website again. This wastes so much time.
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
All the Basics You Need for Your Data Collection
Reviewed on 2018/12/31
Making the move from paper-based forms and needing to collect increasingly complex data, Formstack...
Making the move from paper-based forms and needing to collect increasingly complex data, Formstack was able to meet and then exceed our expectations. The data export features were just what we needed at that time.
Pros
Formstack allows users to customize forms to meet their needs. It simplifies both the form design and the collections process. For form design, it offers an intuitive interface that is easy to get started with and includes many ways to control the behaviour of each section on the form. What we liked most about FormStack was the quality control features they had built in to make that forms were being used correctly. Submitted forms could either be approved or rejected before being added to the data pool.
Cons
We didn't have any paper-based issues with Formstack. Formatting the look of the forms themselves was a bit of a pain sometimes with limited options available in the interface.
Formstack Forms FAQs
Below are some frequently asked questions for Formstack Forms.Q. What type of pricing plans does Formstack Forms offer?
Formstack Forms offers the following pricing plans:
- Starting from: US$59.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Formstack Forms?
Formstack Forms has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Formstack Forms support?
Formstack Forms supports the following languages:
English
Q. Does Formstack Forms support mobile devices?
Formstack Forms supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Formstack Forms integrate with?
Formstack Forms integrates with the following applications:
AWeber, Act-On, Amazon Cloud Search, Box, Campaign Monitor by Marigold, Capsule, Conga Sign, ConnectWise CPQ, Constant Contact, Creatio CRM, Dropbox Business, Drupal, Emma by Marigold, Formstack Documents, FreshBooks, Google Analytics 360, Google Calendar, Google Contacts, Google Drive, Google Sheets, HelpSpot, Highrise, HubSpot Marketing Hub, Insightly, Keap, Mailchimp, Meta for Business, Microsoft Excel, Microsoft Power Automate, Microsoft Teams, OneDrive, PayPal, Pipedrive, Pipeline, Quickbase, Salesforce Marketing Cloud, Salesforce Marketing Cloud Account Engagement, Salesforce.org Education Cloud, Smartsheet, Stripe, Trello, Twitter/X, Typepad, WordPress, XVerify, Xero, Zapier, Zendesk Suite, authorize.net, iContact
Q. What level of support does Formstack Forms offer?
Formstack Forms offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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