Formstack Forms

4.0 (111)
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The Smart Way to Collect and Manage Data

About Formstack Forms

Formstack Forms is a cloud-based solution that helps businesses automate processes of creating digital forms and collecting data for surveys, leads, registrations, and more. Key features include data routing, file uploads, data encryption, payment collection, and form analytics.

Designed for businesses of all sizes, Formstack Forms allows users to collaborate with teams to approve, deny, and comment on data submitted through forms. With a drag-and-drop form builder, Formstack Forms empowers users across organizations to build branded forms, surveys, and workflows without needing to know code. For more technical users, Formstack Forms offers an open API that allows users and 3rd-party applications to access Formstack resources programmatically.

Formstack allows integration with various third-party applications such as Mailchimp, Salesforce, PayPal, Amazon S3, PowerAutomate, and more. Formstack is available on a monthly subscription, and support is extended via documentation and other online measures.


Key benefits of Formstack Forms

No-strings 14-day free trial
User-friendly interface
Fully customizable
Advanced features and analytics
Maintain compliance standards with secure forms
Free templates available


Images

Formstack Forms Software - Create custom forms
Formstack Forms Software - step by step creation
Formstack Forms Software - Use with third party integrations
Formstack Forms Software - choose from prebuilt templates
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Formstack Forms video
Formstack Forms Software - Create custom forms
Formstack Forms Software - step by step creation
Formstack Forms Software - Use with third party integrations
Formstack Forms Software - choose from prebuilt templates

Not sure about Formstack Forms? Compare with a popular alternative

Formstack Forms

4.0 (111)
VS.
Highly reviewed

Starting Price

US$59.00
month
US$24.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

80
138

Integrations

50
21

Ease of Use

4.0 (111)
4.7 (132)

Value for Money

3.7 (111)
4.7 (132)

Customer Service

3.6 (111)
4.8 (132)
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Reviews

Overall rating

4.0 /5
(111)
Value for Money
3.7/5
Features
4.0/5
Ease of Use
4.0/5
Customer Support
3.6/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 111
Drew
Drew
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Solid and helpful product

Reviewed on 2019/06/26

For myself, I use formstack more with our Boomer’s Kids Club and is the primary way for parents to...

For myself, I use formstack more with our Boomer’s Kids Club and is the primary way for parents to sign their kids up and for us to collect payment along with their information for the sign up. The organization also uses this as a way to help sell group tickets. The link can be sent out to specific groups and is a way for individuals to purchase group rate tickets with all info and payment going directly to the account rep rather than having one individual collect all payments and distribute tickets. When fans purchase, they either select mail or will-call. All purchases are fulfilled and fans are seated as their orders come in.

Pros

This product is a way to help with group ticket purchases and a way for fans to sign up for our Kids Club.

Cons

Sometimes the formstack entry gets submitted twice. This happens more frequently than you’d expect, resulting in the customer being charged twice and our organization having to refund them.

Response from Formstack

Thank you for taking the time to provide your feedback. We're sorry to see that this error has occurred more than once and would like to take a look to fix the issue. If you don't mind, please submit a ticket with our Support Team so they can jump into your account and investigate this error. You can do that here: https://help.formstack.com/hc/en-us Thank you!

Daniela
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good for the price, but lacking in integration with Salesforce

Reviewed on 2018/04/10

Pros

One of the most cost-effective form tools we've found and extremely easy to use. I wish there was a bit more versatility to the type of questions you can add to a form, but overall it's pretty good!

Cons

Our chief complaint was how many workarounds we've had to use in order to get SalesForce integration to work for us. The Formstack for Salesforce product leaves MUCH to be desired (taking away all form customization available in regular formstack) and it has taken hours and multiple team members to be able to streamline our formstack to salesforce process. It's now pretty seamless but it shouldn't have taken that many resources for a simple form-to-opportunity functionality.

This came from a frustration in the lack of functionality in list creation, updating, and note creation with Salesforce, none of which worked well at a high level within formstack.

Response from Formstack

Hi Daniela!

Thank you for leaving us a review! We love hearing from customers. We do offer a 100% native Salesforce app that does not require any connectors or integrations. You can find information on that here: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3000000B5GNkEAN.

Please feel free to leave any product enhancement ideas you have on our ideas site at: https://ideas.formstack.com.

Thank you!

Nick
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

FormStack Forms Review

Reviewed on 2024/09/12

Pros

Clean looking product once completed and distributed.

Cons

The setup is always a hassle. There is always some minor nuisance that breaks the form. You are lucky to have more than one communication from customer support per business day. So in order to get anything corrected, it takes almost an entire week.

Verified Reviewer
Overall rating
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Super easy and convenient

Reviewed on 2020/10/06

The time and money saved driving to get applications signed, the mail and waiting forever for the...

The time and money saved driving to get applications signed, the mail and waiting forever for the client to sign and mail back. Formstack is quick and easy and saves so much time and energy!

Pros

How easy it is to use for the user and for the client that we send it to . Its only a couple clicks away and takes seconds. Also, when I print to Formstack, a little box comes up and takes me right there and the document is ready to go.

Cons

This recently starting happening, after I print to Formstack and the little box comes up to print I use to click on it and it would take me right to the document. Now it is taking me to my profile/account and i cant get out of it. I now have to close out of it and reopen the website again. This wastes so much time.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

All the Basics You Need for Your Data Collection

Reviewed on 2018/12/31

Making the move from paper-based forms and needing to collect increasingly complex data, Formstack...

Making the move from paper-based forms and needing to collect increasingly complex data, Formstack was able to meet and then exceed our expectations. The data export features were just what we needed at that time.

Pros

Formstack allows users to customize forms to meet their needs. It simplifies both the form design and the collections process. For form design, it offers an intuitive interface that is easy to get started with and includes many ways to control the behaviour of each section on the form. What we liked most about FormStack was the quality control features they had built in to make that forms were being used correctly. Submitted forms could either be approved or rejected before being added to the data pool.

Cons

We didn't have any paper-based issues with Formstack. Formatting the look of the forms themselves was a bit of a pain sometimes with limited options available in the interface.

Showing 5 reviews of 111 Read all reviews

Formstack Forms FAQs

Below are some frequently asked questions for Formstack Forms.

Formstack Forms offers the following pricing plans:

  • Starting from: US$59.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Formstack Forms has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Formstack Forms supports the following languages:

English

Formstack Forms supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Formstack Forms integrates with the following applications:

AWeber, Act-On, Amazon Cloud Search, Box, Campaign Monitor by Marigold, Capsule, Conga Sign, ConnectWise CPQ, Constant Contact, Creatio CRM, Dropbox Business, Drupal, Emma by Marigold, Formstack Documents, FreshBooks, Google Analytics 360, Google Calendar, Google Contacts, Google Drive, Google Sheets, HelpSpot, Highrise, HubSpot Marketing Hub, Insightly, Keap, Mailchimp, Meta for Business, Microsoft Excel, Microsoft Power Automate, Microsoft Teams, OneDrive, PayPal, Pipedrive, Pipeline, Quickbase, Salesforce Marketing Cloud, Salesforce Marketing Cloud Account Engagement, Salesforce.org Education Cloud, Smartsheet, Stripe, Trello, Twitter/X, Typepad, WordPress, XVerify, Xero, Zapier, Zendesk Suite, authorize.net, iContact

Formstack Forms offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories

See all software categories found for Formstack Forms.