CareCloud

The EHR + PM Choice for High-Grown Medical Groups

3,7 /5 (95 reviews) Write a Review!

CareCloud Overview

What is CareCloud?

CareCloud Central is the most practical, intuitive, and robust practice management solution for healthcare providers of all shapes and sizes, available at an incredible price.

Scheduling, cancelling, and even moving appointments is a breeze with CareCloud’s medical scheduling software.

We constantly monitor payment statistics and claim denial trends, and when a denial pattern rears its ugly head, we generate rules to quash it.

When you file claims electronically through CareCloud’s medical billing software, you don’t have to worry about making any of those tiny errors that might delay payment by weeks or even months.

Forget the IT guy; CareCloud makes it easy to generate custom, intuitive reports and export them to variety of formats.

Central is a web-based platform, meaning there are no servers to set up and no software to install and maintain – just log in from any computer, any browser, any time and anywhere for instant access to your practice’s inner workings.

Based on physician feedback, we’ve tailored our platform to enhance the workflow discreetly while making it easier for physicians to provide a quality patient experience.

Our system silently enhances practice productivity by automating many remedial tasks and minimizing the amount of user input required for others. Because it’s so natural to use, physicians can enjoy spending more face time with their patients rather than grappling with their computers.

CareCloud Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

CareCloud Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

CareCloud Reviews

CareCloud Reviews

Overall rating
3,7
/
5
Excellent
45

Very good
18

Average
10

Poor
5

Terrible
17

Value for Money
3,6
Features
3,6
Ease of Use
3,8
Customer Support
3,6
66% recommended this app
John O.

Caring With The Cloud

Care Cloud is an innovative EMR system that allows or practice, Westford Dermatology, to shorten our revenue cycle and maximize the financial growth of our practice without any of the paperwork.


Sheila S.

Practice Management System Partnership

We have used Care Cloud since 2010 and a lot of improvements since then. My staff and I have loved to use
this system since day 1. We never thought to try another system all these years.


Rebecca H.

Reimbursement Specialist

At the end of the day...money is where it matters. Clean claims, timely submissions, prompt EDI tools and ability to communicate regarding outstanding A/R, CareCloud out of several software billing systems I have used throughout my 25 years has been hands down the most technically enhanced out there. We promote CareCloud to all our clients as we see them at the times of doors opening and or at a critical time in their practice where upgrading their software to keep current, current and close out older software that was hurting A/R rather than helping. A healthy A/R promotes growth in a practice and we have seen and assisted growing practices with excellent tools like CareCloud. Thank you


Alex M.

Overall great for group practice in mental health


Michael R.

Great Analytics

Carecloud Charts is a good product. Consider the options and see if it's right for you.


John O.

Caring With The Cloud

Reviewed on 2016/04/20
Review Source: GetApp

Care Cloud is an innovative EMR system that allows or practice, Westford Dermatology, to shorten our revenue cycle and maximize the financial growth of our practice without any of the paperwork.

Pros

This is a cloud based platform that is very easy to use, and the communication between the vendor and the client is great! They are very responsive and help alert us to problems before we even realize problems exist.

Cons

None at this time. I believe I am a hard client to please. I am also very price sensitive and Care Cloud continues to surpass my expectations, especially for the cost.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Sheila S.
Industry: Medical Practice
Company size: 2-10 Employees

Practice Management System Partnership

Used Daily for 2+ years
Reviewed on 2019/11/06
Review Source: SoftwareAdvice

We have used Care Cloud since 2010 and a lot of improvements since then. My staff and I have loved to use
this system since day 1. We never thought to try another system all these years.

Pros

it is most user friendly system I have worked with in over 30 years. The notes module and reporting are awesome ...

Cons

maybe Charts and some of the analytics are not what I would like

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Rebecca H.
Industry: Medical Practice
Company size: 2-10 Employees

Reimbursement Specialist

Used Daily for 2+ years
Reviewed on 2019/05/23
Review Source: SoftwareAdvice

At the end of the day...money is where it matters. Clean claims, timely submissions, prompt EDI tools and ability to communicate regarding outstanding A/R, CareCloud out of several software billing systems I have used throughout my 25 years has been hands down the most technically enhanced out there. We promote CareCloud to all our clients as we see them at the times of doors opening and or at a critical time in their practice where upgrading their software to keep current, current and close out older software that was hurting A/R rather than helping. A healthy A/R promotes growth in a practice and we have seen and assisted growing practices with excellent tools like CareCloud. Thank you

Pros

I work primarily in the collections module. Within my line of work I deal with all of the other modules to complete my investigation on a denial or no response claim. I enjoy the reporting analytics module to quickly determine a trending issue among our providers within date ranges and the sorting features are endless.

Cons

The hold feature on patient balances. The collection piece on patient collections are outdated. I can run a report, individually go in and place an account on hold but I cannot collectively take statements off hold. I would like patient collections to be updated.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Alex M.
Industry: Mental Health Care
Company size: 11-50 Employees

Overall great for group practice in mental health

Used Daily for 2+ years
Reviewed on 2020/08/19
Review Source: SoftwareAdvice

Pros

Ease of use and how much can be easily tailored to your own preferences! Especially like the app where I feel I can always have access to information I need.

Cons

Some ‘glitches’ occur and the support team is quick to get on it but at times dependency on software can be scary when it isn’t working. Suppose this is the case with tech in general.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Michael R.
Industry: Mental Health Care
Company size: 51-200 Employees

Great Analytics

Used Daily for 2+ years
Reviewed on 2018/05/01
Review Source: SoftwareAdvice

Carecloud Charts is a good product. Consider the options and see if it's right for you.

Pros

Carecloud offers very good chart features, some of which are customizable. The reporting features are very robust. It saves you time, which saves you money.

Cons

All these features come at a cost. The system is a little pricey. Smaller practices may not be able to afford it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
7,7/10
Based on 95 user ratings
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CareCloud Pricing

CareCloud Pricing

Starting from
N/A
Free Trial
Subscription
Value for money
Value for Money
3,6/5
Based on 95 user ratings
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CareCloud Features

CareCloud Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
3,6/5
Based on 95 user ratings
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Categories

Additional information for CareCloud

Additional information for CareCloud

Key features of CareCloud

  • Appointment Scheduling
  • Charge Entry
  • Electronic Claims Submission
  • Patient Management
  • Payment Posting
  • Reports & Business Intelligence
  • Rules Engine & Claim Scrubbing
  • Technical Hosting & Support

Benefits

CareCloud Central is a cloud based Practice Management (PM) system comprised of a full suite of integrated administrative and billing apps that help practices boost efficiency and bring in more revenue. Its seamless integration with Charts, our EHR, and Breeze, our patient portal, enables practices to achieve an even higher level of efficiency.

CareCloud FAQs

CareCloud FAQs

Below are some frequently asked questions for CareCloud.

Q. What type of pricing plans does CareCloud offer?

CareCloud offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Q. What are the main features of CareCloud?

CareCloud offers the following features:

  • Appointment Scheduling
  • Charge Entry
  • Electronic Claims Submission
  • Patient Management
  • Payment Posting
  • Reports & Business Intelligence
  • Rules Engine & Claim Scrubbing
  • Technical Hosting & Support

Q. Who are the typical users of CareCloud?

CareCloud has the following typical customers:

Small Business, Freelancers, Mid Size Business

Q. What languages does CareCloud support?

CareCloud supports the following languages:

English

Q. What type of pricing plans does CareCloud offer?

CareCloud has the following pricing plans:

Subscription

Q. Does CareCloud support mobile devices?

CareCloud supports the following devices:

iPhone, iPad

Q. What other apps does CareCloud integrate with?

CareCloud integrates with the following applications:

BirdEye, ChartLogic, Chiron Health, Hale, ReminderCall.com

Q. What level of support does CareCloud offer?

CareCloud offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials