About Emburse Chrome River Expense

Emburse brings together some of the world’s most powerful and trusted financial automation solutions. As part of our product portfolio, Emburse Chrome River carries a promise to humanize work while delivering expense and accounts payable solutions for complex, global enterprise organizations.

Chrome River EXPENSE is an elegant and sophisticated application that automates and simplifies the submission, approval and reimbursement of an employee's travel and expense spend. Our intuitive interface works effortlessly and provides full functionality on any device, anywhere at any time.

Chrome River EXPENSE integrates all of an employee's travel transactions (including through a corporate travel agency or travel booking tool), as well as personal and corporate credit card purchases and out-of-pocket expenses. Thanks to our responsive design app, employees can enter expenses quickly, easily and on any mobile device, and receive their reimbursements fast.

Accounts payable teams benefit from Chrome River's automated compliance, approvals, audit and reporting capabilities that integrate with any ERP solution or financial system. Chrome River EXPENSE is endlessly configurable to fit the way any business works.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Emburse Chrome River Expense

Key benefits of Emburse Chrome River Expense

Chrome River EXPENSE enables organisations to reduce manual processing and handling of expense claims.
Chrome River EXPENSE enables organisations to gain deep visibility into employee expenses.
Chrome River EXPENSE can lower expense processing costs through streamlined process efficiency.
Chrome River EXPENSE empowers companies to capture cost savings due to increased expense policy
compliance.
Chrome River EXPENSE helps increase accuracy of expense reporting with integrated travel agent and credit card charges.

Devices

Business size

S M L

Markets

Andorra, Albania, Austria, Australia, Åland Islands, Bosnia & Herzegovina, Belgium, Bulgaria, Belarus, Canada, Switzerland, Cyprus, Czechia, Germany, Denmark, Estonia, Spain, Finland, Faroe Islands, France, United Kingdom, Guernsey, Gibraltar, Greenland, Greece, Croatia, Hungary, Ireland, Isle of Man, Iceland, Italy, Jersey, Liechtenstein, Lithuania, Luxembourg, Latvia, Monaco, Moldova, Montenegro, North Macedonia, Malta, Netherlands, Norway, New Zealand, Poland, Portugal, Romania, Serbia, Russia, Sweden, Slovenia, Svalbard & Jan Mayen, Slovakia, San Marino, Turkey, Ukraine, United States, Vatican City

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian, zh-hant

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Emburse Chrome River Expense

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Features

Total features of Emburse Chrome River Expense: 49

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Categorisation/Grouping
  • Compliance Management
  • Configurable Workflow
  • Corporate Card
  • Credit Card Management
  • Currency Conversion
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • ERP
  • Electronic Payments
  • Expense Claims
  • Expense Tracking
  • Fraud Detection
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mileage Tracking
  • Mobile Access
  • Mobile Receipt Upload
  • Multi-Currency
  • Multi-Location
  • Online Invoicing
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Tax Management
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Third Party Integrations
  • Workflow Management

Alternatives

SAP Concur

4,2
#1 Alternative to Emburse Chrome River Expense
SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.

Divvy

4,7
#2 Alternative to Emburse Chrome River Expense
The expense management and business card solution for precise control on company-wide spend.

Egencia Suite

3,9
#3 Alternative to Emburse Chrome River Expense
Egencia is an easy-to-use technology platform that helps travel managers streamline the corporate travel booking...

Coupa Business Spend Management

4,1
#4 Alternative to Emburse Chrome River Expense
Coupa’s cloud-based suite of financial applications provide visibility and control over all expenditure in your...

Reviews

Overall rating

4,5 /5
(153)
Value for Money
4,4/5
Features
4,4/5
Ease of Use
4,4/5
Customer Support
4,2/5

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Showing 5 reviews of 153
Ravinder B.
Overall rating
  • Industry: Legal Services
  • Company size: 501-1 000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Chrome River Expense - An easy tool for expense and travel management

Reviewed on 2020/04/30

Earlier we used to submit hard copy receipts and excel files which is a time-consuming process for...

Earlier we used to submit hard copy receipts and excel files which is a time-consuming process for the employer as well as for accounts staff. I am really happy with the product because it saves a lot of time and makes the expense reporting process very easy.

Pros

Chrome River Expense is fast, fluid, and easy to use the application to report travel expenses done with a corporate credit card or even with a personal card. The application is available for all platforms including desktop, mobile, and tablet, etc. which makes the expense reporting process fast and easy even when you are on the go. Some of the features of the application are – Automated spend control, automated approval routing, credit card integration, Snap and send receipt submission, optical character recognition (OCR), integration with leading financial systems, configurable policies, and routing, online dashboard and self-service inquiries. The application has a powerful analytics engine that saves a lot of time for employers and accounts staff.

Cons

You need to spend some time initially to understand it as the tool includes a lot of categories and sub-categories which makes it a little bit confusing to use, but trust me it saves a lot of time. Receipts have to PDF formatted. Ad-hoc functionality seems a little slow and can be improved.

Terry B.
Overall rating
  • Industry: Religious Institutions
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Chrome River Expense

Reviewed on 2020/11/30

Expenses are now submitted in a timely manner and we now have receipts to match expenses. No more...

Expenses are now submitted in a timely manner and we now have receipts to match expenses. No more lost receipts.
The approval processes are quicker, making reimbursements happen faster.

Pros

The product is very easy to use and quite intuitive. The CRSnap APP is a great tool and make uploading receipts to the Receipt Gallery less time consuming. Integration on the most part was very good.

Cons

There are two things that I really would like to see some changes and they are, I would like the ability to have more customization on the Tiles. As a religious institution our expenses are often quite different from the corporate world.
Second, we are still having difficulty integrating our feed with our OBT, Egencia. We have to map our expense feed from our credit card company.

Alternatives Considered

SAP Concur

Reasons for Switching to Emburse Chrome River Expense

The flexibility of the program and we were informed that we would be able to integrate with our OBT, Egencia.
Shawn B.
Overall rating
  • Industry: Legal Services
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Chrome River is Great once Set Up

Reviewed on 2021/11/24

Emburse Chrome River put us in a great position when the pandemic hit and everyone was working from...

Emburse Chrome River put us in a great position when the pandemic hit and everyone was working from home. It was a much easier transition than it would have been if we were still manually processing with paper. The geographic ease of use across our offices is something I think is huge compared to other options. Due to the effort in setup, we also have a highly customized workflow that handles volume, and we work at a pretty rapid pace now with a relatively small staff.

Pros

Chrome River is highly accessible and available across many devices and platforms. You basically just need and internet connection. This allows us to work and function across many dispersed offices. It's a fairly easy interface for the average user, and puts the ability to quickly submit an expense in the purchaser's hands. We are able to send data to and from Chrome River, which is vital. Emburse stays ahead with technology and is working on AI receipt readers.

Cons

The integration certainly felt like a struggle. Basic data feeds were easy, but when we updated our accounting software from Elite Enterprise to Elite 3E, the export integration - which was fully handled by the CR development team - did take quite a bit of time and effort to get right. It's working great now though, but was more effort than anticipated to set up initially. I would advise to keep custom rules simplified if possible too. Overall the product is good, it's just about getting it set up in my opinion.

Tess S.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Need more control and responsiveness from Chrome River team

Reviewed on 2021/03/30

- We have experienced a drastic reduction in turn around time for our help desk tickets. Untimely...

- We have experienced a drastic reduction in turn around time for our help desk tickets. Untimely or disparate responses and questions back to us. Attempting to charge us extra fees when there are minor changes to our expense rules that happen regularly.

Pros

Tiles are easy to use and explain. Process for submitting and tracking expenses is user friendly.

Cons

- Importing in Pcard expenses and receipts seems to take too many steps and are at different visual points for users.
- The initial form is not configurable to select the type of expense report you are completing FIRST

Alternatives Considered

SAP Concur

Reasons for Switching to Emburse Chrome River Expense

Integration with our current ERP provider Banner Ellucian
Effrim V.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Changing the Game with Chrome River

Reviewed on 2021/11/19

I can't say enough how happy we are with Chrome River. From our setup through to go live the entire...

I can't say enough how happy we are with Chrome River. From our setup through to go live the entire Chrome River team has been great. The fact that the system is so easy helps but the support of [SENSITIVE CONTENT] in pre-purchase and [SENSITIVE CONTENT] in setup meant we had a hand to hold all along our journey.

Pros

The ease of use, implementation and reimbursement means everyone's life is so much easier. Users, administrators, approvers, it just works.

Cons

I wouldn't call this a con but if I had to look at something that I'm not used to with an ERP its the fact that changes are made in a QA environment and then "pushed" to the Production environment. So there are a few extra steps. However, the mistakes I've made in QA have stayed in QA and I haven't had to figure out how to fix what I've broken. So I guess there is a pro hiding in this con!

Reasons for Switching to Emburse Chrome River Expense

Ease of use, cost, ease of implementation and service offering
Showing 5 reviews of 153 Read all reviews

Emburse Chrome River Expense FAQs

Below are some frequently asked questions for Emburse Chrome River Expense.

Emburse Chrome River Expense offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Chrome River offers a range of pricing models based on estimated usage.

Emburse Chrome River Expense has the following typical customers:

201-500, 501-1 000, 1 001+

Emburse Chrome River Expense supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian, zh-hant

Emburse Chrome River Expense supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Emburse Chrome River Expense integrates with the following applications:

AppZen, Cvent Event Management, Demandbase One, Dynamics 365, Ellucian, Microsoft Dynamics GP, NetSuite, Quickbooks Online, SAP HANA Cloud, Sage Intacct, Salesforce Sales Cloud, TripActions

Emburse Chrome River Expense offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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