Firefish

Firefish

Recruitment software built by recruiters, for recruiters

4.5/5 (41 reviews)

Firefish Overview

Firefish joins the dots so you don’t have to: our software combines your CRM and ATS with your recruitment website and marketing channels so you maximise candidate engagement, streamline the recruitment process and make more right-fit placements as a result. No more candidates falling through the gaps!

Firefish is built around real recruiter needs and responds to the challenges that our customers face in this tough but rewarding job. Our team are all recruiters and know this industry inside out, and that's what makes our software so effective.

Galvanise your recruiting business by joining up the dots between:

• Data Driven Websites
• Recruitment Marketing
• Applicant Tracking System (ATS)
• Customer Relationship Management (CRM)
• Reports and KPIs

Pricing

Starting from
GBP54/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Europe, Germany, United Kingdom

Supported Languages

English

Firefish Reviews

Overall rating
4.5/5
90% positive reviews
26
Excellent
11
Very good
4
Average
0
Poor
0
Terrible
Clare M.

Invaluable piece of software

Used Daily for 2+ years
Reviewed on 2017/10/30
Review Source: Capterra

Pros

Gosh, where do I start? This has been an absolute steel for us as a system as there are so many features that I love.

This wont be in any particular order but here goes:
You can upload jobs very easily and post links to your preferred social media sites.
It's very user friendly and allows you to track candidates from sending out candidate CV all the way through to placing and on-boarding.
I use it daily and I am able to create bespoke emails (interview invitations; client contact emails; Christmas/New Year emails etc)
I use the bulk email shots for new roles and to touch base with candidates
There is a talent pooling function (we don't currently have this but are in the process of upgrading) as well as saved searches which allows you to put people into different 'functions' ie, Finance, Restaurant, Operations, Housekeeping etc.
It facilitates sales generated figures
It has great analytical tools which give an overview on how well vacancies perform etc
It also allows you to keep in touch with all of your candidates including the 'dormant' candidates without having to constantly pick up the phone.

All in all it has allowed us to grow our business and

Response from Firefish Software

Clare, thank you so much for this finomenal review!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Lucy C.

Excellent customer service, brilliant, user-friendly software

Used Daily for 2+ years
Reviewed on 2017/10/24
Review Source: Capterra

Pros

It's interface and ability to navigate. 99% of it works and makes sense. There are a few areas of improvement, but they are always open to feedback and taking onboard new ways to improve their software. I've used other recruitment software in the past which has been very clunky and not easy to use, their functionality and ways to give us the ability to manage the system is very advanced. My team enjoy using it and it allows us to increase our workflow and conversions.

Cons

A recent update of the system was one that we felt wasn't needed. It does however look nicer, but some of the ease of use was reduced. However for new users I'm sure they wouldn't notice it, and my team are getting used to the update. Despite this, I still very much recommend this system.

Response from Firefish Software

Thanks for the great feedback Lucy, we're glad you're enjoying the system and finding it better than the rest! I'll pass your feedback onto the team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Emma D.

Smooth

Used Daily for 2+ years
Reviewed on 2017/10/31
Review Source: Capterra

Revolutionised our way of working and tracking all our records, both client and candidate, together with following interviews and where each candidate is in the process. We have been pleased from day one, especially as the fishes are so helpful and responsive.

Pros

It's extremely helpful in keeping everything in one place, and is easy to find contact and client information.

Cons

Not enough talent banks for our various disciplines and sectors we cover. It would be nice if the software interacted with whatsapp.

Response from Firefish Software

Thanks for the fintastic review Emma, we've loved having you on board with us. Keep an eye on our roadmap for new integrations, as we're always rolling out new features.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Tom P.

Reliable and easily customisable. The staff are helpful when troubleshooting

Used Daily for 2+ years
Reviewed on 2017/10/24
Review Source: Capterra

Pros

It's efficient, rarely breaks and easily customisable. I like the dashboard that clearly states your KPI's and easy to add notes on profiles

Cons

Would be good if there were a few more features included such as more options when sending a mailer, when a candidate applies directly not to automatically change their status and wipe the record card if already registered

Response from Firefish Software

Hi Tom,

Thank you for your feedback, our Happiness Team are clearly doing their job! If there's any features you'd like us to add to our road map, remember to raise them on the Firefish Community for other users to pitch in on too

Rating breakdown

Value for Money
Ease of Use
Customer Support

Julian E.

Customer support second to none

Used Daily for 6-12 months
Reviewed on 2017/10/24
Review Source: Capterra

Efficiency and ease of use
Fantastic customer support and assistance
Great website setup for SEO and job posting
Fantastic Advert and Job alerts driving applications

Pros

The software has an easy to use interface and is simple to use with an extreme amount of power for boolean search to optimise the candidates in relation to the adverts and jobs, allowing you to continually keep in contact with the candidate and understand the journey when speaking to the candidate in the future.

Cons

It would be nice to have Outlook support for the Apple Mac users and more user friendly mobile interface.

Response from Firefish Software

Thank you for your great review! We're really glad you're enjoying Firefish, it's been great having you on board with us Julian. The Mac add-in is definitely on our radar - if you pop into the Firefish Community, you can add your vote to this idea too.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
User Recommendation
8.6/10
Based on 41 reviews
Compare user recommendation rating with alternatives

Firefish Pricing

Starting from
GBP54/month
Pricing options
Free Trial
Subscription
Value for money

Starting from £54 per user/month when billed annually, or £65 per user/month when billed monthly. Full pricing information is available on our website.

Value for Money
4.4/5
Based on 41 reviews
Compare value for money rating with alternatives

Firefish Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Third Party Integration

  • Automatic Notifications
  • Automatic Reminders
  • Compliance Management
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Real Time Reporting
  • Recruiting Management
  • Reporting & Statistics
  • Time & Attendance Tracking

Additional information for Firefish

Key features of Firefish

  • Business planning
  • CRM
  • Candidate Portal
  • Custom candidate application process
  • Employer Portal
  • Full ATS
  • Fully integrated recruitment website
  • Integration with Microsoft Outlook, Office, and Gmail
  • Intelligent potential job/candidate match suggestions
  • Job alerts
  • Job posting
  • KPIs
  • Reports and analytics
  • Social media integration
  • Web CMS

Benefits

• Reduce your cost to hire
• Eradicate recruitment admin
• Reach the passive candidates
• Boost your employer branding
• Be first to the best candidates

Firefish FAQs

Below are some frequently asked questions for Firefish.

Q. What type of pricing plans does Firefish offer?

Firefish offers the following pricing plans:

Starting from: GBP54/month

Pricing model: Subscription

Free Trial: Not Available

Starting from £54 per user/month when billed annually, or £65 per user/month when billed monthly. Full pricing information is available on our website.

Q. What are the main features of Firefish?

Firefish offers the following features:

  • Business planning
  • CRM
  • Candidate Portal
  • Custom candidate application process
  • Employer Portal
  • Full ATS
  • Fully integrated recruitment website
  • Integration with Microsoft Outlook, Office, and Gmail
  • Intelligent potential job/candidate match suggestions
  • Job alerts
  • Job posting
  • KPIs
  • Reports and analytics
  • Social media integration
  • Web CMS

Q. Who are the typical users of Firefish?

Firefish has the following typical customers:

Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Firefish support?

Firefish supports the following languages:

English

Q. What type of pricing plans does Firefish offer?

Firefish has the following pricing plans:

Subscription

Q. Does Firefish support mobile devices?

We do not have any information about what devices Firefish supports

Q. What other apps does Firefish integrate with?

Firefish integrates with the following applications:

Facebook, Gmail, Google Analytics, LinkedIn, Microsoft Azure, Microsoft Outlook, Office 365, Twitter

Q. What level of support does Firefish offer?

Firefish offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials