Firefish

Firefish

Recruitment software built by recruiters, for recruiters

4.7/5 (112 reviews)

Firefish Overview

Firefish joins the dots so you don’t have to: our software combines your CRM and ATS with your recruitment website and marketing channels so you maximise candidate engagement, streamline the recruitment process and make more right-fit placements as a result. No more candidates falling through the gaps!

Firefish is built around real recruiter needs and responds to the challenges that our customers face in this tough but rewarding job. Our team are all recruiters and know this industry inside out, and that's what makes our software so effective.

Galvanise your recruiting business by joining up the dots between:

• Data Driven Websites
• Recruitment Marketing
• Applicant Tracking System (ATS)
• Customer Relationship Management (CRM)
• Reports and KPIs

Pricing

Starting from
£54,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Europe, Germany, United Kingdom

Supported Languages

English

Firefish Reviews

Overall rating
4.7/5
96% positive reviews
86
Excellent
22
Very good
4
Average
0
Poor
0
Terrible
Daniel P.

Forward thinking CRM

Used Daily for 1+ year
Reviewed on 2019/06/21
Review Source: Capterra

As the title goes they are a forward thinking crm. They are always looking to make the platform better and more efficient every day. They release weekly development updates and really listen to their client on how they can make their platform better.
Their customer service is fantastic will short lead times and always actively trying to find a solution.

Pros

They have nailed candidate candidate engagement within their platform. You are able to keep easily engaging with our candidates through social channels, email and click to call.
The platform is easy to use and shows users a clear path To enable them to match candidates to clients and jobs quickly.

Cons

The clouds software can be limiting at times with trying to save documents on the fly and also the ability to navigate through multiple screens in one session.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Stacey H.

How can you not love the fish?

Used Daily for 2+ years
Reviewed on 2019/06/21
Review Source: Capterra

Pros

Before purchasing Firefish we conducted a full search of other products on the market. What ultimately swung it for us came down to 3 things:

1) The easy layout and use of the software
2) The customisation's available
3) The passion and help of the support staff

We felt from day one that the team at Firefish understood our business and at the time it was a very complicated one! They supported us and did everything they could to accommodate our requirements, we didn't just feel like a number to them!

We spent a good amount of time talking to Firefish over voice calls having training sessions which were beneficial and they answered any queries we had, and those they couldn't answer at the time, they took away and came back to us on.

The software itself is very easy to use. There are of course tweaks that every business feels it could benefit from, and what's good about Firefish is that you can make suggestions to the Company for feature improvements and they do their best to implement these improvements.

I really can't fault the Firefish software, the support staff, or their Company ethos.

Cons

Cons? Hmmm this is a tough one because I'm not sure there are any. Possibly and maybe the only thing I could suggest would be the option to have a member of Firefish come to your business to help set up and implement the database so that all features are used to their fullest. With how busy our daily lives are here, and the fact that we had to set the system up as we used it because of the situation we were in at the time, 2 years on we are still learning about some features which had we known about in the beginning would save a lot of tedious work now!

But I have no negative thoughts or comments about the system at all. It's a very intelligent piece of software that fits our needs perfectly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ellena T.

Fantastic Support Team!

Used Daily for 1+ year
Reviewed on 2019/07/30
Review Source: Capterra

My overall experience with Firefish is positive. The software is easy to use and they are continually updating and evolving the product. The fishtank is an innovative idea, and really reflects the ethos of Firefish as a whole - they care about their customer. Their support team is second to none and always make time to help when required (which can sometimes be a few times a day!).

Pros

Firefish has allowed the whole company (front and back office) to get involved with all aspects of the Recruitment Process. The system is easy to use and has brilliant functionality. One thing that particularly stands out to me about Firefish is the people behind it. I have been in contact with lots of the team and always receive a prompt, friendly and helpful response. They go above and beyond to ensure your query is solved and often follow up with improvements or further solutions. Thank you!

Cons

The Marketing side can sometimes be slightly limiting but they are always making improvements and often have a walk around for something we'd like to do.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Simon W.

Firefish - You are everything we wanted and much more

Used Daily for 1-5 months
Reviewed on 2019/06/25
Review Source: Capterra

A CRM that works with and for us, what is there not to like.

Since day one the staff have been friendly and helpful and not question is a burden.

Pros

The simple and honest answer is everything.

When WDCS started looking for a CRM system we had lots of criteria and instantly thought about another product that we have used for multiple years, but when we visited the Firefish stand and the recruitment expo it all became a "no brainer"!

In Firefish we found a system that catered for all our needs and actually thought for us and helped us increase candidate and client contact. The platform itself is very user friendly and very easy on the eye, it allows you to input KPI, Sales figures and actual billings and run reports. The part that impressed me the most was that we are able to allow candidates to access and update their own profile and make the decision themselves if they want to receive job updates, newsletters and are happy with WDCS Data compliance.

I haven't even mentioned connecting it to the job boards and being able to run our own adverts from Firefish and post on to partnered sites.

Definitely above all else the ease of use has to be the biggest thumbs up!

If you are reading this and not using Firefish then you are definitely missing out!

Cons

So far nothing that I don't like about it, far superior to other systems that I've used in the past

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Clare M.

Invaluable piece of software

Used Daily for 2+ years
Reviewed on 2017/10/30
Review Source: Capterra

Pros

Gosh, where do I start? This has been an absolute steel for us as a system as there are so many features that I love.

This wont be in any particular order but here goes:
You can upload jobs very easily and post links to your preferred social media sites.
It's very user friendly and allows you to track candidates from sending out candidate CV all the way through to placing and on-boarding.
I use it daily and I am able to create bespoke emails (interview invitations; client contact emails; Christmas/New Year emails etc)
I use the bulk email shots for new roles and to touch base with candidates
There is a talent pooling function (we don't currently have this but are in the process of upgrading) as well as saved searches which allows you to put people into different 'functions' ie, Finance, Restaurant, Operations, Housekeeping etc.
It facilitates sales generated figures
It has great analytical tools which give an overview on how well vacancies perform etc
It also allows you to keep in touch with all of your candidates including the 'dormant' candidates without having to constantly pick up the phone.

All in all it has allowed us to grow our business and

Response from Firefish Software

Clare, thank you so much for this finomenal review!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Firefish Pricing

Starting from
£54,00/month
Pricing options
Free Trial
Subscription
Value for money

Starting from £54 per user/month when billed annually, or £65 per user/month when billed monthly. Full pricing information is available on our website.

Firefish Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Third Party Integration

  • Automatic Notifications
  • Automatic Reminders
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Performance Management
  • Real Time Reporting
  • Recruiting Management
  • Reporting & Statistics
  • Self Service Portal

Additional information for Firefish

Key features of Firefish

  • Business planning
  • CRM
  • Candidate Portal
  • Custom candidate application process
  • Employer Portal
  • Full ATS
  • Fully integrated recruitment website
  • Integration with Microsoft Outlook, Office, and Gmail
  • Intelligent potential job/candidate match suggestions
  • Job alerts
  • Job posting
  • KPIs
  • Reports and analytics
  • Social media integration
  • Web CMS

Benefits

• Reduce your cost to hire
• Eradicate recruitment admin
• Reach the passive candidates
• Boost your employer branding
• Be first to the best candidates

Firefish FAQs

Below are some frequently asked questions for Firefish.

Q. What type of pricing plans does Firefish offer?

Firefish offers the following pricing plans:

Starting from: £54,00/month

Pricing model: Subscription

Free Trial: Not Available

Starting from £54 per user/month when billed annually, or £65 per user/month when billed monthly. Full pricing information is available on our website.

Q. What are the main features of Firefish?

Firefish offers the following features:

  • Business planning
  • CRM
  • Candidate Portal
  • Custom candidate application process
  • Employer Portal
  • Full ATS
  • Fully integrated recruitment website
  • Integration with Microsoft Outlook, Office, and Gmail
  • Intelligent potential job/candidate match suggestions
  • Job alerts
  • Job posting
  • KPIs
  • Reports and analytics
  • Social media integration
  • Web CMS

Q. Who are the typical users of Firefish?

Firefish has the following typical customers:

Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Firefish support?

Firefish supports the following languages:

English

Q. What type of pricing plans does Firefish offer?

Firefish has the following pricing plans:

Subscription

Q. Does Firefish support mobile devices?

We do not have any information about what devices Firefish supports

Q. What other apps does Firefish integrate with?

Firefish integrates with the following applications:

Facebook, Gmail, Google Analytics, LinkedIn, Microsoft Azure, Microsoft Outlook, Office 365, Twitter

Q. What level of support does Firefish offer?

Firefish offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials