Transcendent

About Transcendent
Transcendent provides enterprise operations management software with powerful tools for asset, document, and work order management, inventory and supply chain optimization, reporting, and capital planning to some of the largest companies in the world. Our platform provides the visibility and insights you need to maximize the lives and reliability of your assets, more efficiently manage your operations, and improve your reputation. Our software is 100% mobile through iOS and Android devices.
Key benefits of Transcendent
- Easily track and monitor assets from a single dashboard, ensuring their optimal performance. Blueprints, contracts, warranties, manuals, and photos are digitally linked to the corresponding asset.
- Customize and schedule work orders, assign work to engineers, and oversee and manage your maintenance operations from a single dashboard.
- Ensure safety and accountability with QR codes, which deliver proof of presence as well as asset and Lockout Tagout information with a quick scan.
- Enterprise-, portfolio-, and property-level reporting help you to intelligently manage your maintenance organization.
- Plan, budget, forecast and implement capital expenditures with our fully-integrated expenditures module.
- Customize your maintenance operations to your enterprise and easily scale your processes and standards across all of your regions and properties.
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- Industry: Hospitality
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Honest, thoughtful review of experience with Transcendent
Reviewed on 2021/02/04
I'm happy with transcendent. it's from 2018 until now.
Transcendent not just asset management...
I'm happy with transcendent. it's from 2018 until now.
Transcendent not just asset management system it is also use by our operation team in order to deliver guest satisfaction.
Thank You Transcendent.
Pros
- It's meet compliance with Marriott International
- the product is easy to use by our business users
- applicable for pc and mobile devices
- there is integration with our existing business process (engineer team can work directly with other ops team)
- inventory can be made with QR
- CAPEX Planning
- Sys admin menu is easy to use
- Transcendent support team is fast response and more over, [SENSITIVE CONTENT HIDDEN] engage with end user client
Cons
Our users need more training best practice with transcendent especially in Bahasa Indonesia. if it is possible using online webmeeting. they would be very happy with that
- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Transcendent Gets the job DONE
Reviewed on 2023/07/23
My overall experience with Transcendent software is good. It processes my work orders, inventory...
My overall experience with Transcendent software is good. It processes my work orders, inventory management, reconciles and other task with accuracy. Also, a big plus is the help support service is fast and helpful so its not a long waiting process. I definitely recommend to companies/small businesses and all. User Friendly Interface, Smooth Transitions, Accuracy, and Full Completion of Every task.
Pros
I use Transcendent daily at work. The initial interaction with the software is user friendly with an login page, transitioning to the home page which is very easy to comprehend. The functionality on which type of work ( work orders, inventory control and etc.) service you'll complete its impossible to make an mistake.
Cons
I don't believe there are any cons with Transcendent. The software developer is very keen when it comes to software updates needed for mobile devices and desktops.
- Industry: Entertainment
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Marco Urbina feedback
Reviewed on 2021/04/20
I really liked the portability, I would like the software to be more customizable by the user, I...
I really liked the portability, I would like the software to be more customizable by the user, I quite like the online support, very effective.
Pros
The software allows the entry of information online and insert photos.
Cons
1. Does not allow the technician to classify work orders at the time of closing (by area, type of failure)
2. It does not allow classifying equipment by specialty, system, subsystem
3. It does not allow customizing the administration dashboards.
4. It does not allow to have the planned duration field in the report that can be exported (Reports / Work order history)
5. It does not allow connecting from Microsoft BI directly to the Transcendent database to perform internal reports (only viewer).
6. Do not have a report showing the annual preventive maintenance plan.
7. Do not have a dashboard for the administrator on the smartphone.
8. Cannot identify work orders that need spare parts in the report that can be exported (Reports / Work Order History)
Alternatives Considered
SAP S/4HANA CloudReasons for Switching to Transcendent
cost-benefit- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Creating rounds and inspections is pretty cool if you know how to do it (which i do)
Reviewed on 2021/11/03
It has been good. Started with doing room pms now I create rounds and inspections. I help out with...
It has been good. Started with doing room pms now I create rounds and inspections. I help out with 2 properties transcendent and really help some of our coworkers create rounds and inspections if they need help.
Overall have had some good and bad times when trying to get help from transcendent support. Sometimes its very quick to get some help others I wasnt able to like get work orders removed from my property that were suppose to be at another from what the fire marshall had found for the building.
It was not possible for Transcendent to remove or transfer the over 30 work orders for smoke alarm testing for do not disturb rooms.
I even had the said fire marshall marriott guy [SENSITIVE CONTENT] on the email and they still were unable to transfer them. Luckily I made note of them and we closed them out and verified but the fact it couldnt be removed from my work orders was very annoying. And then the Residence Inn work orders for Do not Disturbs were at the Courtyard Transcendent and same thing couldnt be transfered to the correct place.
For example: at residence inn, I had work orders for a 431 room, meanwhile the property is only 3 stories high.
I don't know just hope it doesn't happen again yesterday. Not a huge deal. Just was frustrating. Thanks for listening.
Pros
I like how I know how to make my own rounds and like inspections for those rounds. I think it helps kind of keep things somewhat organized with a big building to manage all of the stuff inside of it. I also like how they have implemented GXP into the transcentent universe as work that is done in GXP is converted to the Transcendent app and you get credit where it is due.
Cons
I dislike all of the qr codes. Especially with over 100 emergency lights in my building. I dont know what a easier way would be. It is just dificult if one goes out, I need to retire and create a whole new asset. I dont know it is just a difficult task having to tag all of the assets but it is how it is.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
feedback of TRG
Reviewed on 2021/11/04
amazing Prev Maintenance Tool and cloud storage device, its save lot of time of paper work and user...
amazing Prev Maintenance Tool and cloud storage device, its save lot of time of paper work and user friendly, anywhere anytime can be use.
Pros
User friendly & good storage, any once can use once site set up is done, good training, great support on any issue or confusion, any time to tome updates.
Cons
user software suppose to give extra, if property have lot of equipment's than automatically user license suppose to be extra
Transcendent FAQs
Below are some frequently asked questions for Transcendent.Q. What type of pricing plans does Transcendent offer?
Transcendent offers the following pricing plans:
- Starting from: US$100.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Transcendent is licensed yearly on a per user basis.
Q. Who are the typical users of Transcendent?
Transcendent has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Transcendent support?
Transcendent supports the following languages:
Arabic, Chinese, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish
Q. Does Transcendent support mobile devices?
Transcendent supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Transcendent integrate with?
We do not have any information about what integrations Transcendent has
Q. What level of support does Transcendent offer?
Transcendent offers the following support options:
Phone Support, Chat
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