Clearview
About Clearview
Valicom poured more than 30 years of experience and insight into the cutting-edge telecom expense management tool, Clearview.
Clearview is a software-as-a-service (SaaS) solution that creates a simple, yet powerful, low-cost option for businesses looking to integrate telecom expense management into their existing operations. Anyone can use Clearview to master the TEM process, developing best practices and eliminating dependence on telecom vendors and TEM service providers. But the best part is that you still get to tap into Valicom’s wealth of knowledge about the telecom industry. We not only give you the tool, but we also educate you on how to use it. The goal is that you won’t need an expert, because you become the expert!
*IT-Free
Since Clearview is a web-based tool, you won’t have the IT headaches and security hassles of hosting yourself. Users can access Clearview from anywhere, keeping all your telecom information neatly in one place. Any updates to the system are automatically installed, so there are no version worries. You are always working with the latest technology, and Valicom takes care of the security issues for you.
*Shortcut to Savings
Clearview is extremely fast to deploy and easy to learn. Valicom performs data & invoice entry, interface setup, and custom reporting as part of the startup service. Simply provide Valicom with your vendor list and recent invoices, schedule your included User Training and you’ll be up and running in no time.
*Expandable & Customizable
Clearview will grow as you grow. It’s designed to expand, offering new reports and capabilities as you work them into your internal TEM processes. You can also customize reports and dashboards to quickly see the information you need. Your expanding capabilities are encouraged through included Video Training and Client Support Team. They can help you rapidly master more detailed tasks as needed. And If you need new reports or dashboard widgets, just tap into our included Help Desk service and get them created fast.
*Advanced Telecom Visibility and Management
Clearview gives you the tools to manage all aspects of your telecom spend. At any time, you can request assistance on these tasks from our Telecom Audit Team via our a la carte service. Many tasks can be made easier and faster by outsourcing to Valicom.
Tasks you can manage in Clearview:
* Invoice Processing & Payment
* Invoice Imaging
* Population of Payment, Audit, Inventory and Contract Info
* Order Fulfillment
* Inventory Management
* Cost Allocation
* Trend Reporting
* GL Feed Reporting
* Wireless and Network Optimization Tools
* Wireless Provisioning
* IT Asset Management
There are also some enhanced TEM services, only offered via our Telecom Audit Teams. Let us know if you need help with:
* Wireless and Wireline Resource Optimization
* Vendor Contract Negotiation
* RFP Processing
* Benchmarking
* Test Calls
Key benefits of Clearview
Billing errors average 10% of ongoing telecom service budgets.
Those with a TEM program save 22% more than companies that do not.
Clearview offers the visibility and features you need to track telecom expenses for your business, but at a lower price point than most traditional TEM solutions. Most customers save 10-35% of the overall telecom budget with an audit.
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Reviews
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- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Our overall experience has been great. We use this service for several of our clients
Reviewed on 2018/06/25
We use this software as our inventory database for all of our clients.
We use this software as our inventory database for all of our clients.
Pros
The two positives are the software itself being so easy to use and the people at Valicom. The software is very simple and flat allowing us to find any inventory item in under a minute, no matter the information a client provides us. On top of that, the customer support we get from the Clearview team is amazing. They always go above and beyond to provide us what we need.
Cons
Reporting is always a challenge with any platform. The canned reports are excellent, and Valicom will assist with custom reports. But every customer wants to see the reporting different. I wish we had a report builder, but otherwise, no limitations on the reporting itself.
- Industry: Human Resources
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cleaview Portal
Reviewed on 2020/02/03
The software ensures the MRC are billing correctly with all carriers. This is a huge benefit...
The software ensures the MRC are billing correctly with all carriers. This is a huge benefit knowing our bills are accurate.
Pros
Intuitive.
Captures all necessary data.
Contract renew notices.
Dispute status
Access is always easy, no downtime.
Everything is great!
Cons
No comments here. I have no complaints.
Alternatives Considered
QuickBooks EnterpriseReasons for Choosing Clearview
Their software was not useful (data was not even imported correctly) and they had no process to assist the customer. I had to do all of the work.Reasons for Switching to Clearview
Clearview met ALL of our SOW criteria. This is a GREAT portal for us.Response from Valicom
Thank you for the review of our solutions! It is a pleasure serving you and your team!
- Industry: Food Production
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Clearview is very good, but has room to be better
Reviewed on 2019/08/27
For the most part I've been very happy with Clearview and wish we had our global invoicing run...
For the most part I've been very happy with Clearview and wish we had our global invoicing run through it. I'd like to see some tweaks along the way to make it more customizable for easy viewing and approvals, but those are minor adjustments.
As a very minor note, I would like to see the interface updated to something a bit more modern looking. It always feels like I'm basically opening an old excel file or access database. Which works great, but could use some spiffing up.
Pros
I like the easy access to view all my sites, accounts, invoices, and past payments along with flexible reporting. It's great to view actual scans of past invoices and see payment variations month to month by amount and percentage.
Cons
Some areas of the software don't give me all the columns I'm looking for. For example, reviewing invoices requires me to open each one to find what site it's for instead of letting me add the site name column to the main review page. Some of the reporting isn't as customizable or intuitive as I would like.
Response from Valicom
Thank you for the review, Joey! We are so happy to hear how much Clearview has assisted your invoice review process. To review the invoices with your preferred columns, please feel free to contact your dedicated Project Manager to request a custom report and they would be happy to work with you! Also, we have something in the works to dazzle, coming in the new year - stay tuned!
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Clearview and Valicom are easy to do business with
Reviewed on 2019/05/30
Valicom is great to work with. Clearview is very powerful tool for us to run our business...
Valicom is great to work with. Clearview is very powerful tool for us to run our business efficiently.
Pros
Software is very flat, which makes it faster and easier to use.
Cons
Reporting continues to mature. Good out of the box, needs further ability
Response from Valicom
Thank you for your review of Clearview, Rich! Excellence in Customer Support is what we strive for and your feedback will help us review gaps to make sure we can reach that 5-star status in no time. We value you as a client and look forward to many future opportunities.
- Industry: Management Consulting
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very pragrmatic tool for Telecom spend management
Reviewed on 2017/12/22
Cost reduction, visibility to inventory, customer service empowerment.
Cost reduction, visibility to inventory, customer service empowerment.
Pros
Clearview is very flexible, customizable, and efficient. Great solution for both IT and AP teams looking to control spend and manage IT inventory
Cons
Would have liked more interoperabiity and email reminders and notifications on tasks and issues, as well as a mobile app
Response from Valicom
Thank you for your kind review of our Clearview platform! We carefully listen to all the feedback we receive as this is invaluable for us to improve our software.
Did you know that you can set reminders for both Tasks and Issues inside Clearview? For either, simply click the Reminders subsection (smaller tab beside the main tab) and select the date you wish to be reminded of the Task or Issue. We'd be glad to walk you through the setup if you need any advice or best practices for configuring reminders! :)
Clearview FAQs
Below are some frequently asked questions for Clearview.Q. What type of pricing plans does Clearview offer?
Clearview offers the following pricing plans:
- Starting from: US$500.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Subscription based, with a la carte telecom management and auditing service options available
Q. Who are the typical users of Clearview?
Clearview has the following typical customers:
501–1,000, 1,001–5,000
Q. What languages does Clearview support?
Clearview supports the following languages:
English
Q. Does Clearview support mobile devices?
Clearview supports the following devices:
Q. What other apps does Clearview integrate with?
We do not have any information about what integrations Clearview has
Q. What level of support does Clearview offer?
Clearview offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
Related categories
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Telecom Expense Management Software
