ZipRecruiter

Job posting & applicant tracking software

4,2 /5 (8875 reviews) Write a Review!

ZipRecruiter Overview

What is ZipRecruiter?

ZipRecruiter enables companies to post to multiple free job boards with a single submission and vet all applicants through simple-to-setup online interviews. Designed for recruiting, hiring, job posting, candidate screening, and applicant tracking, ZipRecruiter allows businesses to post to multiple job boards with one submission, screen candidates with simple-to-set-up online interviews, toggle between answers and resumes, and more.

The application allows users to create custom branded job posts either by filling in a form or customizing a pre-built template, and facilitates multi-city job posting for the broadest possible job ad exposure. Multiple users can be added to an account to collaborate on rating and vetting candidates.

ZipRecruiter Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Open Source
Value for money

A 4-day free trial is available, after which ZipRecruiter offer month-to-month subscription pricing.

Fees vary based on what features are needed and the number of jobs available.


ZipRecruiter Features

Devices
Business size
S M L
Markets
United States, United Kingdom
Supported Languages
English

Media

The ZipRecruiter homepage where users can post to 30 million job seekers with one submission
Job seekers can search millions of jobs from around the web and get found by employers in their area
Employers receive real-time notifications when new candidates apply
Applicants can be viewed and rated based on their resume
Pre-screening questions can be setup to assess applicants
Applicant profiles are created from where employees can contact them
ZipRecruiter video ZipRecruiter screenshot: The ZipRecruiter homepage where users can post to 30 million job seekers with one submission ZipRecruiter screenshot: Job seekers can search millions of jobs from around the web and get found by employers in their area ZipRecruiter screenshot: Employers receive real-time notifications when new candidates apply ZipRecruiter screenshot: Applicants can be viewed and rated based on their resume ZipRecruiter screenshot: Pre-screening questions can be setup to assess applicants ZipRecruiter screenshot: Applicant profiles are created from where employees can contact them

ZipRecruiter Reviews

ZipRecruiter Reviews

Overall rating
4,2
/
5
Excellent
4274

Very good
2651

Average
1433

Poor
355

Terrible
162

Value for Money
4
Features
4,2
Ease of Use
4,4
Customer Support
4,2
78% recommended this app
Eddie B.

ZipRecruiter is still going strong!

ZipRecruiter is great for assisting our clients in smaller to mid-size markets where we don't have a large candidate flow already in place. ZipRecruiter lets us target candidates with greater detail than other services. Example: Targeting a specific suburb or zip code of Chicago instead of (LinkedIn) "The Greater Chicago Area" - This ability to dig into locations and source from the database is outstanding!


Brianna L.

Zip Recruiter

I have had an overall good experience, I have been using the software for 2+ years.


Michael S.

Just right

pleasant and consistent. This program has increased productivity for myself and my business.


Danielle A.

Frustrating implementation and account setup for Greenhouse ATS users

Overall experience with the system was extremely disappointing. I was unable to determine the effectiveness of the product due to all of the issues we encountered along the way.


Sarah B.

ZipRecruiter - Pricey But Valuable

Overall it was a good experience minus the cost. I wound up having to contact someone in customer support to turn off the auto-renewal.


Eddie B.
Industry: Staffing & Recruiting
Company size: 51-200 Employees

ZipRecruiter is still going strong!

Used Weekly for 1+ year
Reviewed on 2019/08/15
Review Source: Capterra

ZipRecruiter is great for assisting our clients in smaller to mid-size markets where we don't have a large candidate flow already in place. ZipRecruiter lets us target candidates with greater detail than other services. Example: Targeting a specific suburb or zip code of Chicago instead of (LinkedIn) "The Greater Chicago Area" - This ability to dig into locations and source from the database is outstanding!

Pros

Overall ZipRecruiter seems to be experiencing a resurgence in attracting high caliber applicants within the service industry from what I've seen overall in the last year. The database is another great tool that gives us access to candidates that we wouldn't get on other platforms such as Indeed. Not only that, but I feel it's a higher level of professional candidates across the board. The user interface is very easy to learn and you can customize alerts to your liking.

Cons

I felt for a while the site was a little dated, but it appears that they've modernized their look, user interface and are still able to attract top-notch talent. I think the value for service is greater when you're able to buy in larger quantities than on an individual basis, but that's the nature of the business.

Response from ZipRecruiter

Hi Eddie!

Thank you so much for providing your wonderful and extensive feedback with us! We're so glad you've found success within your hiring journey while utilizing ZipRecruiter.

Our product team is constantly making updates based on our customer's feedback! We encourage you to stay on the lookout for any upcoming advancements.

As always, our team is here to help. We're here 24/7, so please always feel welcome to contact us directly for assistance.

Happy Hiring!

Kind Regards,
Tier III Support

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Brianna L.
Industry: Security & Investigations
Company size: 201-500 Employees

Zip Recruiter

Used Daily for 2+ years
Reviewed on 2020/05/30
Review Source: Capterra

I have had an overall good experience, I have been using the software for 2+ years.

Pros

I like that I am able to post and search for jobs for free. Sometimes the company are looking for temporary workers, so I will go online to post job listings. I also, search myself for extra gigs.

Cons

I dislike that you have to be signed in, in order to complete an application. That is about it, nothing too major.

Response from ZipRecruiter

Thank you for sharing your feedback with us, Brianna! For security purposes, we do require our users to be signed in prior to applying. You may certainly search while not signed in if you choose! We wish you the best of luck with your job search. :) --TC

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

Michael S.
Industry: Arts & Crafts
Company size: 2-10 Employees

Just right

Used Weekly for 2+ years
Reviewed on 2020/12/21
Review Source: Capterra

pleasant and consistent. This program has increased productivity for myself and my business.

Pros

User functionality and accessibility when it comes to the general population.

Cons

many 3rd party fakes and the inability to always be able to discern amongst them.

Response from ZipRecruiter

Thank you for using and reviewing, ZipRecruiter. If you ever need assistance please reach out to our 24/7 Customer Care Team at [email protected]

Also, we take the safety and security of our users very seriously, as well as the legitimacy of the jobs posted on our site.

We have a dedicated Trust and Safety team that handles all suspicious activity. Please report these instances by emailing [email protected] Our team will thoroughly investigate all reports and take appropriate action. Job seekers can also report suspicious jobs by clicking the 'Report Job' button on the job ad.

We welcome you to check out our homepage for some red flags to look out for. https://www.ziprecruiter.com/trust/awareness
~DW

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Danielle A.
Industry: Real Estate
Company size: 51-200 Employees

Frustrating implementation and account setup for Greenhouse ATS users

Used Daily for 6-12 months
Reviewed on 2020/04/16
Review Source: Capterra

Overall experience with the system was extremely disappointing. I was unable to determine the effectiveness of the product due to all of the issues we encountered along the way.

Pros

I really enjoyed the resume search database. This was the only feature I was able to use without any problem. Unfortunately to due to the issues we encountered during account setup, we were not able to determine the actual effectiveness of this product as a recruiting tool.

Cons

My experience with the initial setup of our account and integration of ZipRecruiter with our ATS, Greenhouse, was extremely frustrating. We went through 3 different Account Managers in a 60 day period with 0 consistency of information with each new person. There were various issues we encountered with account setup and their ability to correctly scrape our jobs from our ATS.
After starting this process in early May of 2019 we decided to part ways in mid to late August due to lagging issues with our account we just could not seem to receive a reasonable resolution for. Unfortunately due to all of the issues, we were never able to determine the effectiveness of the actual product.
The platform has an algorithm that fine tunes its targeting of the "ideal" applicant based off your rating of applicants that apply. The more time you spend rating applicants the better targeting capabilities it supposedly has. The concept is great, however, for companies with a large hiring volume it becomes a time consuming feature to have to manage applicants in both an ATS and in ZipRecruiter.

Response from ZipRecruiter

Thank you so much for taking the time to provide your feedback with us, Danielle! If you ever need any further assistance with the ZipRecruiter platform or your ATS integration, please feel welcome to contact our dedicated customer care team directly. Best! --TC

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Sarah B.
Industry: Electrical/Electronic Manufacturing
Company size: 1 001-5 000 Employees

ZipRecruiter - Pricey But Valuable

Used Other for 2+ years
Reviewed on 2020/10/01
Review Source: Capterra

Overall it was a good experience minus the cost. I wound up having to contact someone in customer support to turn off the auto-renewal.

Pros

I love the user interface of the recruiter platform. You're able to visualize your candidates as well as label where they are in the recruiting process and take notes.

Cons

The cost is QUITE pricey compared to other options. I also don't like that they have an auto-renew on your credit card.

Response from ZipRecruiter

We appreciate your feedback, Sarah! Our Customer Care Team is available 24/7 by phone, chat, or email. Please reach out to us at any time for assistance with your account. We are always happy to help. Thank you for your business and have a great rest of your day. ~DW

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
7,8/10
Based on 8 875 user ratings
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ZipRecruiter Pricing

ZipRecruiter Pricing

Starting from
N/A
Free Trial
Subscription
Open Source
Value for money

A 4-day free trial is available, after which ZipRecruiter offer month-to-month subscription pricing.

Fees vary based on what features are needed and the number of jobs available.

A 4-day free trial is available, after which ZipRecruiter offer month-to-month subscription pricing.

Fees vary based on what features are needed and the number of jobs available.

Value for Money
4/5
Based on 8 875 user ratings
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ZipRecruiter Features

ZipRecruiter Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,2/5
Based on 8 875 user ratings
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Categories

Additional information for ZipRecruiter

Additional information for ZipRecruiter

Key features of ZipRecruiter

  • Activity dashboard
  • Advertising management
  • Applicant tracking
  • Applications management
  • Automatic notifications
  • Candidate matching
  • Candidate screening
  • Customizable branding
  • Customizable templates
  • Geotargeting
  • Job application management
  • Job posting
  • Multi-channel distribution
  • Pre-screening
  • Quality control
  • Real time notifications
  • Resume database
  • Resume management
  • Resume search
  • Social advertising
  • Social recruiting

Benefits

  • Save time posting to job boards as postings are sent to over 100 job sites with just one click.

  • Centrally manage responses to ads across all job boards and identify the best candidates.

  • Get instantly matched with candidates automatically and receive notifications as new matches are made.

  • Review candidates based on their resume or setup pre-screening questions.

  • Benefit from social network posting to Facebook and Twitter to reach a wider audience.

  • ZipRecruiter FAQs

    ZipRecruiter FAQs

    Below are some frequently asked questions for ZipRecruiter.

    Q. What type of pricing plans does ZipRecruiter offer?

    ZipRecruiter offers the following pricing plans:

    Pricing model: Subscription, Open Source

    Free Trial: Available

    A 4-day free trial is available, after which ZipRecruiter offer month-to-month subscription pricing. Fees vary based on what features are needed and the number of jobs available.

    Q. What are the main features of ZipRecruiter?

    ZipRecruiter offers the following features:

    • Activity dashboard
    • Advertising management
    • Applicant tracking
    • Applications management
    • Automatic notifications
    • Candidate matching
    • Candidate screening
    • Customizable branding
    • Customizable templates
    • Geotargeting
    • Job application management
    • Job posting
    • Multi-channel distribution
    • Pre-screening
    • Quality control
    • Real time notifications
    • Resume database
    • Resume management
    • Resume search
    • Social advertising
    • Social recruiting

    Q. Who are the typical users of ZipRecruiter?

    ZipRecruiter has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Q. What languages does ZipRecruiter support?

    ZipRecruiter supports the following languages:

    English

    Q. Does ZipRecruiter support mobile devices?

    ZipRecruiter supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does ZipRecruiter integrate with?

    ZipRecruiter integrates with the following applications:

    Bitium, CATS, Crelate Talent, FreshBooks, Greenhouse, JazzHR, PCRecruiter, Recruiterbox, The Applicant Manager, Workable

    Q. What level of support does ZipRecruiter offer?

    ZipRecruiter offers the following support options:

    Online Support, Phone Support, Knowledge Base, Forum