About Zendesk Sell
Zendesk Sell is the all-in-one sales platform that drives rep adoption while automating data capture and analysis, providing sales leaders with the actionable insights they need in order to accelerate revenue growth in a measurable, scalable, and repeatable manner.
The advanced sales platform gives reps the tools they need to focus on revenue generation no matter whether they are in the field or at the office. The Zendesk Sell mobile apps aim to help salespeople get more done every day while spending less time taking notes and entering data. Intelligent features including email sentiment analysis and a smart auto-dialer allow reps to work more deals with greater attention to detail, allowing a highly-personalized sales experience to be delivered with high velocity.
Intelligent out-of-the-box reports and automated prescriptive insights give sales leaders the ability to individualize coaching, with each rep getting personalized, actionable steps to improve their sales performance. Base allows users to do this at scale with the aim of enhancing sales efficiency increases and revenue growth.
The days of buying eight different software products to manage your sales team are long gone. Zendesk Sell combines the functionalities of a CRM with email, smart phone dialer, sales reporting package, lead scoring, and more, into one solution.
Pricing starting from:
US$19,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Zendesk Sell
Key benefits of Zendesk Sell
Devices
Business size
Markets
Australia, Canada, China, Germany, United Kingdom, New Zealand, United States and 2 others
Supported Languages
Dutch, English, French, German, Polish, Portuguese, Spanish and 2 others
Pricing starting from:
US$19,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Zendesk Sell
Images
Features
Total features of Zendesk Sell: 115
Alternatives
Salesforce Sales Cloud
Zoho Desk
ActiveCampaign
Zoho CRM
Reviews
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- Industry: Events Services
- Company size: 1 001-5 000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Former User, Would use again
Reviewed on 2018/10/30
I think I well described it above but it was always positive. I loved connectivity through...
I think I well described it above but it was always positive. I loved connectivity through different regions with closers and it truly made scheduling easier.
Pros
We used base software when setting leads for Solar appointments. There was a really nice connectivity between me and the closers when I was using base. I love the idea that I can put notes on homes and have connectivity that I normally would not have had when we were using the paper method we used to use. I can slip appointments in between already scheduled appointments, just a solid product overall.
Cons
In relation to sales rabbit and other sales softwares, I loved the ability to see homes more clearly, I thought that was one thing I didn't have as much with base, it was still better in other ways though that outweighed the pros that sales rabbit brought. I would take this still over any other sales appointment software and calendaring out there.
- Industry: Business Supplies & Equipment
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great Product with GPS
Reviewed on 2021/01/09
Zendesk is a great product at a great price and is a value to anyone who uses it. I liked almost...
Zendesk is a great product at a great price and is a value to anyone who uses it. I liked almost everything about it, but we had a compatibility issue that was not their fault. They even have a free version if you are only using the phone app. How cool is that?
Pros
I loved the ability to log the GPS for site visits. This feature was way ahead of the competition.
Cons
My email runs through a corporate cloud service and we couldn't get the email to integrate through the phone app.
Alternatives Considered
Salesforce Sales CloudReasons for Choosing Zendesk Sell
I switched for the GPS site visit technology that wasn't available on Zoho but ultimately switched back because of a compatibility issue with our software (not Zendesk).Switched From
Zoho CRMReasons for Switching to Zendesk Sell
Price and simplicity- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zendesk - super easy and great support
Reviewed on 2022/06/08
Pros
Great for the team. Makes less busy work.
Cons
Activity tracking could be more enhanced
Alternatives Considered
Zoho DeskReasons for Switching to Zendesk Sell
ease of deployment- Industry: Computer Software
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Not worth it
Reviewed on 2021/12/07
We were trying to integrate our sales and support management systems, but we could never get Sell...
We were trying to integrate our sales and support management systems, but we could never get Sell working reliably enough to even start working on the support migration piece. Their support was so poor, we didn't trust them to be able to help us with our mission-critical support application.
Pros
The layout is attractive, and adding custom fields is easy.
Cons
There were lots of opportunities for this software to be a lot better than it was, and Zendesk doesn't seem to be interested in improving it. The main reason we chose Zendesk Sell was because we wanted to integrate our sales and support instances, but we were never able to get it working. It's impossible to rearrange columns in reports and you can't filter on certain things. There are simple issues, like when you export a list the FIRSTNAME and LASTNAME fields are combined and can't be separated. Their support was AWFUL; they routinely took SIX WEEKS to respond to urgent requests from us, and even then they didn't fix the problem.
Alternatives Considered
Salesforce Sales CloudReasons for Choosing Zendesk Sell
We were hoping to get an integrated sales and support solution.Switched From
SugarCRMReasons for Switching to Zendesk Sell
At the time, we thought it would meet our needs better.
- Industry: Marketing & Advertising
- Company size: 501-1 000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great crm
Reviewed on 2021/05/10
Pros
Easy to use and a full suite of features
Cons
Sometimes can be lacking some needed features
Alternatives Considered
Zoho CRMReasons for Choosing Zendesk Sell
Wanted to try out another software for comparisonSwitched From
SalesflareReasons for Switching to Zendesk Sell
Better reputation and recommendations from industry colleaguesZendesk Sell FAQs
Below are some frequently asked questions for Zendesk Sell.Q. What type of pricing plans does Zendesk Sell offer?
Zendesk Sell offers the following pricing plans:
- Starting from: US$19,00/month
- Pricing model: Subscription
- Free Trial: Available
14-day free trial, no credit card required. Starter: $45 per seat, per month Professional: $95 per seat, per month Enterprise: $145 per seat, per month All plans are billed annually. Add-ons are also available for an additional cost.
Q. Who are the typical users of Zendesk Sell?
Zendesk Sell has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does Zendesk Sell support?
Zendesk Sell supports the following languages:
Dutch, English, French, German, Polish, Portuguese, Spanish
Q. Does Zendesk Sell support mobile devices?
Zendesk Sell supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Zendesk Sell integrate with?
Zendesk Sell integrates with the following applications:
Amity, Array, Bedrock Data, Domo, Dropbox Business, Front, FullContact, Gmail, Google Calendar, Google Drive, Harvest, HubSpot Marketing Hub, Kustomer, Mailchimp, Marketo Engage, Meta for Business, Microsoft Outlook, Operations Hub, PandaDoc, Paycove, QuickBooks Online Advanced, Reply, Slack, Slemma, Tidio, Trello, Wishpond, Wufoo, Xero, Zapier, Zendesk, dotdigital Engagement Cloud
Q. What level of support does Zendesk Sell offer?
Zendesk Sell offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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