---
description: Learn how FreeAgent can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: FreeAgent Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Accounting Software](/directory/236/accounting/software) > [FreeAgent](/software/9663/freeagent)

# FreeAgent

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> FreeAgent’s award-winning online accounting software is designed specifically for small businesses and freelancers. Over 200,000 customers use FreeAgent to keep their business admin on track.
> 
> Verdict: Rated **4.5/5** by 179 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of FreeAgent

What is FreeAgent?&#10;&#10;FreeAgent is award-winning online accounting software designed specifically for small businesses, freelancers and their accountants and bookkeepers. Over 200,000 customers use FreeAgent to manage their business accounts – all done simply, without confusing accounting jargon and with a friendly team of support accountants to help them stay on track.&#10;&#10;What features does FreeAgent have?&#10;&#10;FreeAgent is packed full of big features for small businesses. The software helps business owners take care of their day-to-day admin, from managing expenses, running RTI-compliant payroll and time tracking, to creating and sending invoices and monitoring cashflow. &#10;&#10;FreeAgent also has a personalised ‘Tax Timeline’ of upcoming deadlines and amounts due, as well as the functionality to file VAT, RTI and Self Assessment returns directly to HMRC. FreeAgent is also Making Tax Digital compatible.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 179 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: FreeAgent Central
- **Location**: Edinburgh, UK
- **Founded**: 2007

## Commercial Context

- **Starting Price**: £10,00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Accounting
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Approval Process Control
- Audit Trail
- Bank Reconciliation
- Billing & Invoicing
- Cash Flow Management
- Cash Management
- Commission Management
- Contact Database
- Customizable Invoices
- Customizable Templates
- Dashboard
- Data Import/Export
- Discount Management
- Drag & Drop
- Dunning Management

## Integrations (12 total)

- Basecamp
- Capsule
- Dext
- Float
- Geckoboard
- Google Workspace
- PayPal
- RightSignature
- Rydoo
- Satago
- Stripe
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Accounting Software](https://www.getapp.za.com/directory/236/accounting/software)

## Related Categories

- [Accounting Software](https://www.getapp.za.com/directory/236/accounting/software)
- [Accounts Payable Software](https://www.getapp.za.com/directory/237/accounts-payable/software)
- [Accounts Receivable Software](https://www.getapp.za.com/directory/238/accounts-receivable/software)
- [Billing and Invoicing Software](https://www.getapp.za.com/directory/240/billing-invoicing/software)
- [Business Budgeting Software](https://www.getapp.za.com/directory/241/budgeting/software)

## Alternatives

1. [QuickBooks Online](https://www.getapp.za.com/software/20428/quickbooks-online-edition) — 4.3/5 (8475 reviews)
2. [QuickBooks Enterprise](https://www.getapp.za.com/software/115227/quickbooks-enterprise) — 4.5/5 (20658 reviews)
3. [Xero](https://www.getapp.za.com/software/1671/xero) — 4.4/5 (3306 reviews)
4. [NetSuite](https://www.getapp.za.com/software/9137/netsuite) — 4.2/5 (2051 reviews)
5. [QuickBooks Desktop](https://www.getapp.za.com/software/2053357/quickbooks-desktop-pro) — 4.4/5 (2564 reviews)

## Reviews

### "Unlocking the Potential of FreeAgent" — 5.0/5

> **Kavindu Githsara** | *10 February 2023* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: As a user of FreeAgent in my company, I have found this software to be a versatile and robust solution for managing our finances and accounting needs. One of the biggest pros of FreeAgent is its user-friendly interface. The dashboard is well organized and easy to navigate, making it simple to stay on top of our financials and track expenses. Another advantage of FreeAgent is its robust feature set. The software includes invoicing, expense tracking, project management, and financial reporting capabilities, all in one package. This has greatly streamlined our financial management processes, reducing the need for multiple software solutions and saving us time and money.
> 
> **Cons**: One of the few cons of FreeAgent is that the software can be a bit slow at times, especially when navigating through complex financial data. Additionally, while the software includes a comprehensive set of financial reporting capabilities, it may not be as robust as some other accounting software solutions on the market.
> 
> Overall, I would highly recommend FreeAgent to any company looking for a comprehensive, user-friendly solution for managing their finances and accounting needs. With its versatile feature set and user-friendly interface, it has been a great asset for our business.

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### "Accounting Simple & Affordable" — 5.0/5

> **Caleb** | *26 October 2022* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10
> 
> **Pros**: It's very user friendly. It's great for freelancers or small businesses that do a lot of their own bookkeeping and accounting. It simplifies things in a way to make it easy.
> 
> **Cons**: The simplified software is great for basic transactions, but sometimes it would be better to have more customisation. There are fixed categories of expenses, so you can't create a custom one.
> 
> Great experience, would definitely recommend to small businesses and freelancers\!

-----

### "Exceptionally Poor Customer Support" — 1.0/5

> **Oscar** | *18 September 2015* | Information Technology & Services
> 
> I originally found Freeagent around three years ago. I was very excited when I found I could use Freeagent through "My Business Works", a service offered by Barclays, at a reduced rate - except nobody decided to make it clear support is outsourced to "My Business Works" - perhaps the most key feature of freeagent.&#13;&#10;&#13;&#10;For around three years I have always been in contact with friendly, kind and lovely staff at Freeagent who have always been happy to provide us with support - I have always avoided "My Business Works Support" as their staff are especially unhelpful, condescending and rude.&#13;&#10;&#13;&#10;That was until today. A stubborn, although polite lady refused to give us support despite my explanation of the poor support "My Business Works" offers.&#13;&#10;&#13;&#10;Quite simply her unkind, unfriendly action has lost a customer, we are moving to a far more powerful and equally easy to use software called Xilo, with much better support in January.&#13;&#10;&#13;&#10;I used to think Freeagent was an actual service whereby one might not be bound to the selfish red-rape rules of the world, and was instead a friendly platform with every customer's interest at heart.&#13;&#10;&#13;&#10;I would recommend all to consider Xilo over Freeagent. That is of course unless you want a kick in the teeth for being a long-term loyal customer\!

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### "Been using for over ten years" — 5.0/5

> **Bob** | *20 September 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: I always know my financial and tax situation.  I'm never in the dark. You put in the info as you generate it and you'll never be in any doubt about your financial health.
> 
> **Cons**: I know Xero has lots of bells and whistles but Freeagent is simple to use, predictable and the support is from UK or US based specialists who really know what they're talking about.
> 
> Freeagent has been the heart of my business for over ten years.

-----

### "Great Product" — 5.0/5

> **Peter** | *18 October 2023* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: It has made invoicing and tracking payments very easy.I like the way I can create categories to record paymnents in against
> 
> **Cons**: Haven't found anything yet that i don't like.I am still trying to work out how I track work done on a job that i do weekly that i then invoice monthly
> 
> very pleased with it.i was looking for an easy way to send invoices and track payments . This does this and more.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/9663/freeagent)

## This page is available in the following languages

| Locale | URL |
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| de-AT | <https://www.getapp.at/software/9663/freeagent> |
| en | <https://www.getapp.com/finance-accounting-software/a/freeagent/> |
| en-AE | <https://www.getapp.ae/software/9663/freeagent> |
| en-AU | <https://www.getapp.com.au/software/9663/freeagent> |
| en-CA | <https://www.getapp.ca/software/9663/freeagent> |
| en-GB | <https://www.getapp.co.uk/software/9663/freeagent> |
| en-IE | <https://www.getapp.ie/software/9663/freeagent> |
| en-NZ | <https://www.getapp.co.nz/software/9663/freeagent> |
| en-SG | <https://www.getapp.sg/software/9663/freeagent> |
| en-ZA | <https://www.getapp.za.com/software/9663/freeagent> |
| es | <https://www.getapp.es/software/9663/freeagent> |
| es-CL | <https://www.getapp.cl/software/9663/freeagent> |
| es-CO | <https://www.getapp.com.co/software/9663/freeagent> |
| es-MX | <https://www.getapp.com.mx/software/9663/freeagent> |
| fr | <https://www.getapp.fr/software/9663/freeagent> |
| fr-BE | <https://fr.getapp.be/software/9663/freeagent> |
| fr-CA | <https://fr.getapp.ca/software/9663/freeagent> |
| nl | <https://www.getapp.nl/software/9663/freeagent> |
| nl-BE | <https://www.getapp.be/software/9663/freeagent> |

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