---
description: Learn how FreeAgent can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: FreeAgent Reviews, Prices & Ratings | GetApp South Africa 2026
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Breadcrumb: [Home](/) > [Accounting Software](/directory/236/accounting/software) > [FreeAgent](/software/9663/freeagent)

# FreeAgent

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> FreeAgent’s award-winning online accounting software is designed specifically for small businesses and freelancers. Over 200,000 customers use FreeAgent to keep their business admin on track.
> 
> Verdict: Rated **4.5/5** by 179 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of FreeAgent

What is FreeAgent?&#10;&#10;FreeAgent is award-winning online accounting software designed specifically for small businesses, freelancers and their accountants and bookkeepers. Over 200,000 customers use FreeAgent to manage their business accounts – all done simply, without confusing accounting jargon and with a friendly team of support accountants to help them stay on track.&#10;&#10;What features does FreeAgent have?&#10;&#10;FreeAgent is packed full of big features for small businesses. The software helps business owners take care of their day-to-day admin, from managing expenses, running RTI-compliant payroll and time tracking, to creating and sending invoices and monitoring cashflow. &#10;&#10;FreeAgent also has a personalised ‘Tax Timeline’ of upcoming deadlines and amounts due, as well as the functionality to file VAT, RTI and Self Assessment returns directly to HMRC. FreeAgent is also Making Tax Digital compatible.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 179 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: FreeAgent Central
- **Location**: Edinburgh, UK
- **Founded**: 2007

## Commercial Context

- **Starting Price**: £10,00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Accounting
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Approval Process Control
- Audit Trail
- Bank Reconciliation
- Billable Items Tracking
- Billing & Invoicing
- Cash Flow Management
- Cash Management
- Commission Management
- Contact Database
- Customizable Invoices
- Customizable Templates
- Dashboard
- Data Import/Export
- Discount Management
- Drag & Drop

## Integrations (12 total)

- Basecamp
- Capsule
- Dext
- Float
- Geckoboard
- Google Workspace
- PayPal
- RightSignature
- Rydoo
- Satago
- Stripe
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Accounting Software](https://www.getapp.za.com/directory/236/accounting/software)

## Related Categories

- [Accounting Software](https://www.getapp.za.com/directory/236/accounting/software)
- [Accounts Payable Software](https://www.getapp.za.com/directory/237/accounts-payable/software)
- [Accounts Receivable Software](https://www.getapp.za.com/directory/238/accounts-receivable/software)
- [Billing and Invoicing Software](https://www.getapp.za.com/directory/240/billing-invoicing/software)
- [Business Budgeting Software](https://www.getapp.za.com/directory/241/budgeting/software)

## Alternatives

1. [QuickBooks Online](https://www.getapp.za.com/software/20428/quickbooks-online) — 4.3/5 (8539 reviews)
2. [QuickBooks Enterprise](https://www.getapp.za.com/software/115227/quickbooks-enterprise) — 4.5/5 (20687 reviews)
3. [Xero](https://www.getapp.za.com/software/1671/xero) — 4.4/5 (3330 reviews)
4. [NetSuite](https://www.getapp.za.com/software/9137/netsuite) — 4.2/5 (2077 reviews)
5. [Sage Intacct](https://www.getapp.za.com/software/10360/intacct) — 4.3/5 (717 reviews)

## Reviews

### "Freeagent is my choice for Accounting" — 5.0/5

> **Faith** | *30 January 2024* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: Saves loads of time and is easy to use for a business owner without the need for a book keeper or accounting person. Love the bank imports and ease of reconciliations. RTI and VAT submissions submit to HMRC straight from the software. I could go on and on here, but having had business since 1999, the importance of having great finance management as a small business can't be understated\!
> 
> **Cons**: At the moment you can scan/photograph expenses and it can complete the data entry using AI.  I can't wait until this can happen for bills too\!
> 
> A few times, I've had to contact their support. They have live-help and the accountants are amazingly responsive, understanding and helpful. One of the best supports I've had in any software.

-----

### "Great Product" — 5.0/5

> **Peter** | *18 October 2023* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: It has made invoicing and tracking payments very easy.I like the way I can create categories to record paymnents in against
> 
> **Cons**: Haven't found anything yet that i don't like.I am still trying to work out how I track work done on a job that i do weekly that i then invoice monthly
> 
> very pleased with it.i was looking for an easy way to send invoices and track payments . This does this and more.

-----

### "No longer fully trust Freeagent" — 2.0/5

> **Steve** | *08 February 2018* | Recommendation rating: 7.0/10
> 
> **Pros**: It's useful to be able to see the state of my business finances at a glance and it's great to be able to send professional invoices - but it's a lot of money for an invoice template.
> 
> **Cons**: I no longer fully trust Freeagent, especially around banking, after I spotted that not all transactions are not being imported. When I raised it with customer services they basically just agreed that no, not all transactions are being imported, but couldn't give me a reason why or suggest how they would fix this, just said that I should check all transactions manually. What's the point of having an import feature if you then have to repeat everything manually? Meant I had to spend hours checking transactions and VAT returns to pick up transactions that Freeagent had missed. I certainly would no longer trust it with my tax return, so I have to employ an accountant as well. Also, when recognising transactions, Freeagent seems unable to recognise transfers between accounts, meaning they all have to be approved manually, despite the fact they happen time after time.

-----

### "FreeAgent is perfect for small businesses" — 5.0/5

> **Marius** | *30 December 2023* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: The best thing about FreeAgent is that you can get it for free if you use their offer to set up and use "Mettle" bank account. Also, their menu is perfectly minimalistic to make it fully functioning for our purposes and not making it overwhelming to use.
> 
> **Cons**: Bank reconciliation lacks automation. There is "guess" rules function but you can't modify how it works and it often makes mistakes.
> 
> Overall, FreeAgent is perfect for small businesses, it has just enough functions to meet most of our needs and it has very easy navigation, which is great for people who've never used an accounting software before.

-----

### "Free for NatWest Business customers, very straightforward accounting software for small business" — 5.0/5

> **Simon** | *15 April 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: It basically does all the required accounting without having to pay for an accountant to do it for you. The biggest benefit when it comes to tracking business tax and completing a tax return as it pretty much does it all for you.
> 
> **Cons**: Sometimes it's tricky to work out how something works and you have to go and get help from customer support, but this may be more user incompetence than anything wrong with the software\!
> 
> All positive - occasionally have to try and work out how to do something, but customer support are very good and responsive if you get really stuck. For someone who would struggle with the accounting side of running a child's piggy bank, FreeAgent is worth its weight in gold\!

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## Links

- [View on GetApp](https://www.getapp.za.com/software/9663/freeagent)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/9663/freeagent> |
| de-AT | <https://www.getapp.at/software/9663/freeagent> |
| en | <https://www.getapp.com/finance-accounting-software/a/freeagent/> |
| en-AE | <https://www.getapp.ae/software/9663/freeagent> |
| en-AU | <https://www.getapp.com.au/software/9663/freeagent> |
| en-CA | <https://www.getapp.ca/software/9663/freeagent> |
| en-GB | <https://www.getapp.co.uk/software/9663/freeagent> |
| en-IE | <https://www.getapp.ie/software/9663/freeagent> |
| en-NZ | <https://www.getapp.co.nz/software/9663/freeagent> |
| en-SG | <https://www.getapp.sg/software/9663/freeagent> |
| en-ZA | <https://www.getapp.za.com/software/9663/freeagent> |
| es | <https://www.getapp.es/software/9663/freeagent> |
| es-CL | <https://www.getapp.cl/software/9663/freeagent> |
| es-CO | <https://www.getapp.com.co/software/9663/freeagent> |
| es-MX | <https://www.getapp.com.mx/software/9663/freeagent> |
| fr | <https://www.getapp.fr/software/9663/freeagent> |
| fr-BE | <https://fr.getapp.be/software/9663/freeagent> |
| fr-CA | <https://fr.getapp.ca/software/9663/freeagent> |
| nl | <https://www.getapp.nl/software/9663/freeagent> |
| nl-BE | <https://www.getapp.be/software/9663/freeagent> |

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