Lucidchart

Diagramming done right.

4,5 /5 (1120 reviews) Write a Review!

Lucidchart Overview

What is Lucidchart?

Lucidchart is a web-based diagramming tool that makes drawing diagrams fast and easy. Quickly draw flowcharts, org charts, wireframes, UML, mind maps and more! More than 3 million users have chosen Lucidchart.

Work together with an unlimited number of others to create diagrams in real time, with changes synced instantaneously--great for team collaboration and working with clients. Outfit your company with Lucidchart for a fraction of the cost of alternatives like Microsoft Visio.

Lucidchart Overview

Pricing

Starting from
US$4,95/month

Pricing options

Free Trial
Free
Subscription
Value for money

Lucidchart offers Free, Basic, Professional, and Team accounts:

Basic
Single user
$ 4.95 /mo

Pro
Single user
$ 8.95 /mo

Team
Starting at:
$ 20 /mo

Limited Free
Single user

Free accounts allow users to create an unlimited number of diagrams with a limit of 60 objects per diagram. Additional pricing information can be found on the website.


Lucidchart Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Dutch, English, French, German, Japanese, Portuguese, Spanish

Media

Create and edit business flowcharts
Use shortcuts to quickly drag and drop diagram items
View all document folders and import projects from third party platforms
Adapt Lucidchart’s timeline template for any purpose
Access the editor for hundreds of shape libraries and advanced automated features
Lucidchart video Lucidchart screenshot: Create and edit business flowcharts Lucidchart screenshot: Use shortcuts to quickly drag and drop diagram items Lucidchart screenshot: View all document folders and import projects from third party platforms Lucidchart screenshot: Adapt Lucidchart’s timeline template for any purpose Lucidchart screenshot: Access the editor for hundreds of shape libraries and advanced automated features

Lucidchart Reviews

Lucidchart Reviews

Overall rating
4,5
/
5
Excellent
657

Very good
404

Average
46

Poor
5

Terrible
8

Value for Money
4,4
Features
4,4
Ease of Use
4,4
Customer Support
4,3
95% recommended this app
Aaron C.

Easy to use and powerful diagramming tool.

Lucidchart is my goto for complex network diagrams, system workflow diagrams, process workflows, data flow diagrams, API call flow sequence diagrams, system component diagrams.
I have used it for years and don't see any reason to switch to another product.
I would highly recommend this product.


Verified Reviewer

Easy to use charting software with a wide range of advanced features

I was able to create flowcharts for marketing processes and export them to PDF for sharing with my client with a minimum of fuss. The outlay is small compared to a fully-fledged application like Microsoft Visio, even though it seems to have a similarly large feature set.


Verified Reviewer

One of the most innovative diagramming collaboration tools out there!

The business problems I've been solving with Lucidchart is to create process maps and value stream maps to clearly outline the detail so that it is easy for developers and designers to glean from. It allows me to add a lot more perspective and content so that critical details don't fall through the cracks. Excellent for real-time collaboration and to even have brainstorming sessions.


Jonathan C.

Got charged over $350 for a single month after my free trial elapsed

Terrible. I feel angry and used.


Verified Reviewer

Lucidchart - great tool for diagrams

Lucidchart has been an easy to learn, useful diagramming tool. it's extremely simple to integrate with atlassian tools which makes it all the more valuable for my organization. There are minor quirks of the tool, but overall, a great value for the price.


Aaron C.
Industry: Computer Software
Company size: 51-200 Employees

Easy to use and powerful diagramming tool.

Used Monthly for 2+ years
Reviewed on 2019/09/30
Review Source: Capterra

Lucidchart is my goto for complex network diagrams, system workflow diagrams, process workflows, data flow diagrams, API call flow sequence diagrams, system component diagrams.
I have used it for years and don't see any reason to switch to another product.
I would highly recommend this product.

Pros

1) Super easy to get started with simple registration options.
2) Very flexible sharing and collaboration options.
3) Multi-edit a document in real time with other users.
4) Easily lock down access to documents.
5) Many predefined industry standard documents to start from
6) Large list of export diagram export options. Examples, PDF, PNG...

Cons

1) At times the shape locator tool on the left hand side can be confusing depending on the document type you are working on, for example if you are working on a DFD diagram, the shapes directly related to the diagram should always be visible first after which other shape groups should be searchable.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Marketing & Advertising
Company size: Self Employed

Easy to use charting software with a wide range of advanced features

Used Daily for 1-5 months
Reviewed on 2020/04/10
Review Source: Capterra

I was able to create flowcharts for marketing processes and export them to PDF for sharing with my client with a minimum of fuss. The outlay is small compared to a fully-fledged application like Microsoft Visio, even though it seems to have a similarly large feature set.

Pros

It was very easy to get up and running with Lucidchart - the enormous collection of starter templates meant that I was able to find a similar chart to the one I needed to create and get the right objects loaded up straight away. The interface is very similar to a desktop application, despite the fact that it's running in a browser - it even has keyboard shortcuts. There are tons of features and integrations that I never even got around to using, as my charting requirements were quite simple.

Cons

The sheer range of features available in the software was a little daunting at first. A simpler interface for people who only need a subset of features might be a helpful addition.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Higher Education
Company size: 5 001-10 000 Employees

One of the most innovative diagramming collaboration tools out there!

Used Daily for 1+ year
Reviewed on 2020/09/02
Review Source: GetApp

The business problems I've been solving with Lucidchart is to create process maps and value stream maps to clearly outline the detail so that it is easy for developers and designers to glean from. It allows me to add a lot more perspective and content so that critical details don't fall through the cracks. Excellent for real-time collaboration and to even have brainstorming sessions.

Pros

The features I like most about this software is the easy set up and I can get going right away. The quick virtual tour is very helpful when it comes to knowing all the different available features. Collaboration is awesome in real-time. Excellent customization available. I have my own template sets and custom shapes that I use most often saved to my favorites. I have also categorized it my diagram type and project type. Lucid just allows you to configure anything you can think of and that is what makes it super powerful. Version history feature and status label on the diagrams comes in handy to track revision control as well. Layers are one of my favorite features because it allows to showcase multiple views of a diagram without taking up too much real estate and is so easy to show/hide based on user preferences. The different ways to share and collaborate like publish links, pdf, png, hyperlinks etc. are super useful to share and collaborate on documents even if the feedback giver is not proficient with Lucidchart.

Cons

The community is not very helpful. The moderation of the community can be better and it would be nice to have specific channels than one open community as most of the content I see there is irrelevant to me. Notifications are easy to miss and doesn't really catch your attention. It's not possible to share folders within a Team Folder which is constraining because then I have to share the whole workspace with someone that I don't want to just so they can access a specific folder or file. Permissioning is tricky as it works sometimes but doesn't work other times. I have to do some extra manual work to pretty up the diagrams and make it fit the canvas all while the content can still be read and visible. It would be nice if that was automated.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Jonathan C.
Industry: Computer Games
Company size: Self Employed

Got charged over $350 for a single month after my free trial elapsed

Used Daily for Free Trial
Reviewed on 2020/07/05
Review Source: Capterra

Terrible. I feel angry and used.

Pros

It works. You can make a chart and they have a lot of options.

Cons

I hopped on lucid chart to make a few slides for the class I was teaching. I got about 30 minutes in before the paywall hit. I had already sunk a bunch of time into my diagram and wouldn't be able to use it if I didn't sign up for the free trial. The website says you'll be charged about $9/month per person. The class came and went. I was busy and soon forgot about the trial. When I checked my credit card statement I saw a charge for about $360 dollars. The charged me $90 per person for a team of 5 people, without me ever having done anything extra to specify this. This is just the defaults. Costly mistake. I'm super angry. I don't bring in a lot, and simply wanting a good slide for class turned this into a many hundred dollar mistake.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Verified Reviewer
Industry: Biotechnology
Company size: 5 001-10 000 Employees

Lucidchart - great tool for diagrams

Used Daily for 2+ years
Reviewed on 2020/09/23
Review Source: Capterra

Lucidchart has been an easy to learn, useful diagramming tool. it's extremely simple to integrate with atlassian tools which makes it all the more valuable for my organization. There are minor quirks of the tool, but overall, a great value for the price.

Pros

being cloud based give lucidchart a leg up on some of the other diagramming programs i've previously used. it integrates easily with confluence which is important for my documentation.

Cons

responsiveness can lag at times; however, the ease of accessibility outweighs any slowness. the "canned" color fill selections could be improved for efficiency in customizing content. Lastly, the user interface is not as intuitive as other programs. I often find myself having to use the help/search box to find out where to find a specific feature/funcion.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 8.0/10

User recommendation
8,6/10
Based on 1 120 user ratings
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Lucidchart Pricing

Lucidchart Pricing

Starting from
US$4,95/month
Free Trial
Free
Subscription
Value for money

Lucidchart offers Free, Basic, Professional, and Team accounts:

Basic
Single user
$ 4.95 /mo

Pro
Single user
$ 8.95 /mo

Team
Starting at:
$ 20 /mo

Limited Free
Single user

Free accounts allow users to create an unlimited number of diagrams with a limit of 60 objects per diagram. Additional pricing information can be found on the website.

Lucidchart offers Free, Basic, Professional, and Team accounts:

Basic
Single user
$ 4.95 /mo

Pro
Single user
$ 8.95 /mo

Team
Starting at:
$ 20 /mo

Limited Free
Single user

Free accounts allow users to create an unlimited number of diagrams with a limit of 60 objects per diagram. Additional pricing information can be found on the website.

Value for Money
4,4/5
Based on 1 120 user ratings
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Lucidchart Features

Lucidchart Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4,4/5
Based on 1 120 user ratings
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Categories

Additional information for Lucidchart

Additional information for Lucidchart

Key features of Lucidchart

  • AWS Import (PCI Compliance Documentation)
  • Business process mapping tool
  • Business process modeling
  • Collaborate in real-time with colleagues
  • Concept maps
  • Data linking
  • Database design
  • ERD
  • Embedded documents
  • Enterprise-level security and admin controls
  • Floor plans
  • Group chat and comments
  • Integration with Google Apps, Confluence, JIRA , Office 365
  • Intuitive user interface
  • Mind maps
  • Org charts
  • P&ID
  • Process documentation
  • Publish to PDF, JPG, PNG
  • Revision history
  • Sales Mapping
  • Team management
  • UML (Unified Modeling Language)
  • Venn diagrams
  • Visio import and export
  • Wireframing / iOS mockups

Benefits

HUNDREDS OF TEMPLATES & EXAMPLES:
- Flowcharts
- UML
- ERD
- Wireframing / iOS Mockups
- Network Diagrams
- Org Charts
- Mind Maps
- BPMN

POWERFUL & EASY TO USE:
- Hundreds of shapes with easy drag and drop functionality
- Export to PDF, PNG, JPG and Microsoft Visio (.vdx)
- Integrations with Google Drive, Confluence, JIRA, and Jive at no additional cost
- Dedicated support team to address your questions

BUILT FOR COLLABORATION:
- Real time collaboration
- Unlimited number of simultaneous collaborators
- Powerful version control and revision history
- Group chat and comments
- Embed diagrams in blogs, wikis or websites

SECURE & RELIABLE:
- All data transferred using SSL with AES-256 bit encryption
- Hourly backups stored across multiple data centers
- 99.9% uptime SLA for enterprise customers
- Admin-specified password strength and reset frequency requirements

ROBUST FOR ADMINS:
- Upgrade other users to administrators to help manage users
- Set whether new users automatically join the team or require an invitation
- Control which domains your team can collaborate with outside your company

Lucidchart FAQs

Lucidchart FAQs

Below are some frequently asked questions for Lucidchart.

Q. What type of pricing plans does Lucidchart offer?

Lucidchart offers the following pricing plans:

Starting from: US$4,95/month

Pricing model: Free, Subscription

Free Trial: Available

Lucidchart offers Free, Basic, Professional, and Team accounts: Basic Single user $ 4.95 /mo Pro Single user $ 8.95 /mo Team Starting at: $ 20 /mo Limited Free Single user Free accounts allow users to create an unlimited number of diagrams with a limit of 60 objects per diagram. Additional pricing information can be found on the website.

Q. What are the main features of Lucidchart?

Lucidchart offers the following features:

  • AWS Import (PCI Compliance Documentation)
  • Business process mapping tool
  • Business process modeling
  • Collaborate in real-time with colleagues
  • Concept maps
  • Data linking
  • Database design
  • ERD
  • Embedded documents
  • Enterprise-level security and admin controls
  • Floor plans
  • Group chat and comments
  • Integration with Google Apps, Confluence, JIRA , Office 365
  • Intuitive user interface
  • Mind maps
  • Org charts
  • P&ID
  • Process documentation
  • Publish to PDF, JPG, PNG
  • Revision history
  • Sales Mapping
  • Team management
  • UML (Unified Modeling Language)
  • Venn diagrams
  • Visio import and export
  • Wireframing / iOS mockups

Q. Who are the typical users of Lucidchart?

Lucidchart has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does Lucidchart support?

Lucidchart supports the following languages:

Dutch, English, French, German, Japanese, Portuguese, Spanish

Q. What type of pricing plans does Lucidchart offer?

Lucidchart has the following pricing plans:

Free, Subscription

Q. Does Lucidchart support mobile devices?

Lucidchart supports the following devices:

Android, iPhone, iPad

Q. What other apps does Lucidchart integrate with?

Lucidchart integrates with the following applications:

Atlassian Confluence, Bitium, Google Drive, IT Glue, Jira, Nextpond, Nuclino, Rippling, Slab, Slack

Q. What level of support does Lucidchart offer?

Lucidchart offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Video Tutorials