Lucidchart

Lucidchart

Diagramming done right.

4.5/5 (1038 reviews)

Lucidchart Overview

Lucidchart is a web-based diagramming tool that makes drawing diagrams fast and easy. Quickly draw flowcharts, org charts, wireframes, UML, mind maps and more! More than 3 million users have chosen Lucidchart.

Work together with an unlimited number of others to create diagrams in real time, with changes synced instantaneously--great for team collaboration and working with clients. Outfit your company with Lucidchart for a fraction of the cost of alternatives like Microsoft Visio.

Pricing

Starting from
US$5,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Dutch, English, French, German, Japanese, Portuguese, Spanish

Lucidchart Reviews

Overall rating
4.5/5
95% positive reviews
612
Excellent
371
Very good
44
Average
5
Poor
6
Terrible
Kishore K.

My Review after using Lucidchart.

Used Weekly for 1-5 months
Reviewed on 2016/11/24
Review Source: Capterra

I'm an Engineering Graduate Student. This is my Review after using Lucidchart for a Month. I'll be giving review about the product after use in a class project. Some problems are complex enough that you may not know how to ask the right question. That's where Web Apps come in. With a few clicks, these form based course assistants solve many types of problems which are commonly encountered in your classes, no questions asked. Create engaging lectures and materials by uploading your own real world data, or draw on thousands of data sets already available in Lucidchart. Tailor the look of your results with customiszble visualizations.
The color, style, and elements of generated charts and plots can be customized and downloaded. And export results in 60+ file types. You can download results in various formats like XLS, PDF etc. There's so much you can do. They are always adding more content and more features to help you create the best classroom experience possible. So, that's good that it gets regular updates.

Pros

HUNDREDS OF TEMPLATES & EXAMPLES:
- Flowcharts
- UML
- ERD
- Wireframing / iOS Mockups
- Network Diagrams
- Org Charts
- Mind Maps
- BPMN

POWERFUL & EASY TO USE:
- Hundreds of shapes with easy drag and drop functionality
- Export to PDF, PNG, JPG and Microsoft Visio (.vdx)
- Integrations with Google Drive, Confluence, JIRA, and Jive at no additional cost
- Dedicated support team to address your questions

BUILT FOR COLLABORATION:
- Real time collaboration
- Unlimited number of simultaneous collaborators
- Powerful version control and revision history
- Group chat and comments
- Embed diagrams in blogs, wikis or websites

SECURE & RELIABLE:
- All data transferred using SSL with AES-256 bit encryption
- Hourly backups stored across multiple data centers
- 99.9% uptime SLA for enterprise customers
- Admin-specified password strength and reset frequency requirements

ROBUST FOR ADMINS:
- Upgrade other users to administrators to help manage users
- Set whether new users automatically join the team or require an invitation
- Control which domains your team can collaborate with outside your company.

Cons

I found customers (who already use LucidChart) sometimes shared their diagrams with just the employee needing it "right then". However if someone else needed to work on it they didn't have access, and usually didn't have the rights to be able to share it with other people in our company. I wish when customers shared it with someone in our team that it was automatically shared with everyone in the team. This was such a big issue for us we ended up canceling out company subscription and converting it to a single user subscription forcing everyone to log in using the same account. Issue resolved with customers sharing with us.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Matthew M.

Beats Vizio Hands Down!

Used Daily for 2+ years
Reviewed on 2019/08/12
Review Source: Capterra

I am responsible for projects that are needed to enhances processes for my department, and Lucidchart has made this a million times easier than it was when I used Vizio. I also have to create the process flows for my staff, and again this has made my life so much easier, and given me a lot of time back in my which is simply priceless!

Pros

The ease of use, and pre-made templates for all things 'flow' are phenomenal. I used to use Vizio, but Lucidchart is so much easier, and intuitive, to use. I use for everything from org charts to project/process flows - have even used to make a floor plan for our department.

Cons

There is nothing I have come across yet that would be a negative from me. I have used templates from almost every section and have others throughout the organization using it now too.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Lee K.

Lucidchart is a great option to create just about any diagram you need for game design!

Used Weekly for 2+ years
Reviewed on 2019/04/10
Review Source: Capterra

In my game development business, I need a variety of different charts and diagrams. I have never had a need to find another way to make a chart that I couldn’t make with Lucidchart. I can even use it to lay out massive maps for level development. I personally have never run out of available map space and I can make some pretty big levels. It is a great system for doing this because it even can handle building layouts and interiors as it has little furniture graphics that you can drag and drop to build out the level with visual content. For game design and development it is a must have tool in your arsenal.

Pros

Pros

First, let me say that it is the first diagram and flow chart system I have ever used but that is only because I have never needed another. Lucidchart has a huge selection of pre-made templates for different projects from flowcharts to floorplans and everything in between. It’s drag and drop interface allow for easy custom charts or modification of the premade templates. With the reasonable price plans available (including a FREE Plan) there is an option for you to get your own online storage which is great to keep all your charts and diagrams available online to access in a pinch, but if you need a chart or diagram download there are many different download options available including one of my personal favorites the .png format. It’s worth mentioning that if you’re a student there is a free upgraded account you can get.

Cons

Cons

If you don’t upgrade to a paid account you will not get much space to save documents but this isn’t an issue if you just download them all, but again you won’t have access to them at that point. Additionally, the site is slow loading the first time you log in but it’s not too bad.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Makes Process Mapping Fun

Used Weekly for 2+ years
Reviewed on 2019/07/27
Review Source: Capterra

It's been a great tool for our team over the years to help colleagues put their ideas and processes into visual form.

Pros

Lucidchart has some incredible functionality that makes it easy to not only prepare a great flowchart to go into documentation but also to layer in relevant information based on the party that needs to see it as well as allowing the user to present the materials easily to a group of people or to share the work with others.

Cons

At present there aren't many complaints. Minor issues with formatting shapes often come up, but that's primarily when I want to treat Lucidchart like a design tool such as InDesign rather than using it for creating process maps and doing other diagramming work that doesn't need the level of detail that ID or Photoshop provide.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Kent C.

Teaching Computer Science With This Tool

Used Daily for 2+ years
Reviewed on 2016/11/23
Review Source: GetApp

As a teacher, I've been using LucidChart for more than three years in my Advanced Placement (AP) computer science classes. Students really enjoy being able to document problem solving algorithms using the flow chart tools as well as mind mapping with concept diagrams. I have come to rely on UML class diagrams for my instructional units on object and class design; additionally, I use it for making graphic organizers, process diagrams, and general handouts. Ease of use, judicious mix of features, collaborative editing tools and publishing options put it right at the top of my list of preferred tools. I recommend it to colleagues all.the.time.

Pros

The available graphic elements for UML, mind mapping, flowchart, and general visual organization are simply perfect for an educational environment.

Cons

The process for browsing and managing uploaded user images seems a little off. For example, I frequently will use screen captures as graphical elements of a document. While LucidChart fully supports doing so, it might be helpful to have a more powerful interface when reviewing/browsing/selecting files that are serving duty as custom images.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Lucidchart Pricing

Starting from
US$5,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Lucidchart offers Free, Basic, Professional, and Team accounts:

Basic
Single user
$ 4.95 /mo

Pro
Single user
$ 8.95 /mo

Team
Starting at:
$ 20 /mo

Limited Free
Single user

Free accounts allow users to create an unlimited number of diagrams with a limit of 60 objects per diagram. Additional pricing information can be found on the website.

Lucidchart Features

  • Access Control
  • Collaboration Tools
  • Data Import/Export
  • Drag & Drop Interface
  • Real Time Data
  • SSL Security
  • Third Party Integration

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Auditing
  • Automatic Notifications
  • Customizable Reporting
  • Monitoring
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Workflow Management

Additional information for Lucidchart

Key features of Lucidchart

  • AWS Import (PCI Compliance Documentation)
  • Business process mapping tool
  • Business process modeling
  • Collaborate in real-time with colleagues
  • Concept maps
  • Data linking
  • Database design
  • ERD
  • Embedded documents
  • Enterprise-level security and admin controls
  • Floor plans
  • Group chat and comments
  • Integration with Google Apps, Confluence, JIRA , Office 365
  • Intuitive user interface
  • Mind maps
  • Org charts
  • P&ID
  • Process documentation
  • Publish to PDF, JPG, PNG
  • Revision history
  • Sales Mapping
  • Team management
  • UML (Unified Modeling Language)
  • Venn diagrams
  • Visio import and export
  • Wireframing / iOS mockups

Benefits

HUNDREDS OF TEMPLATES & EXAMPLES:
- Flowcharts
- UML
- ERD
- Wireframing / iOS Mockups
- Network Diagrams
- Org Charts
- Mind Maps
- BPMN

POWERFUL & EASY TO USE:
- Hundreds of shapes with easy drag and drop functionality
- Export to PDF, PNG, JPG and Microsoft Visio (.vdx)
- Integrations with Google Drive, Confluence, JIRA, and Jive at no additional cost
- Dedicated support team to address your questions

BUILT FOR COLLABORATION:
- Real time collaboration
- Unlimited number of simultaneous collaborators
- Powerful version control and revision history
- Group chat and comments
- Embed diagrams in blogs, wikis or websites

SECURE & RELIABLE:
- All data transferred using SSL with AES-256 bit encryption
- Hourly backups stored across multiple data centers
- 99.9% uptime SLA for enterprise customers
- Admin-specified password strength and reset frequency requirements

ROBUST FOR ADMINS:
- Upgrade other users to administrators to help manage users
- Set whether new users automatically join the team or require an invitation
- Control which domains your team can collaborate with outside your company

Lucidchart FAQs

Below are some frequently asked questions for Lucidchart.

Q. What type of pricing plans does Lucidchart offer?

Lucidchart offers the following pricing plans:

Starting from: US$5,00/month

Pricing model: Free, Subscription

Free Trial: Available

Lucidchart offers Free, Basic, Professional, and Team accounts:

Basic
Single user
$ 4.95 /mo

Pro
Single user
$ 8.95 /mo

Team
Starting at:
$ 20 /mo

Limited Free
Single user

Free accounts allow users to create an unlimited number of diagrams with a limit of 60 objects per diagram. Additional pricing information can be found on the website.

Q. What are the main features of Lucidchart?

Lucidchart offers the following features:

  • AWS Import (PCI Compliance Documentation)
  • Business process mapping tool
  • Business process modeling
  • Collaborate in real-time with colleagues
  • Concept maps
  • Data linking
  • Database design
  • ERD
  • Embedded documents
  • Enterprise-level security and admin controls
  • Floor plans
  • Group chat and comments
  • Integration with Google Apps, Confluence, JIRA , Office 365
  • Intuitive user interface
  • Mind maps
  • Org charts
  • P&ID
  • Process documentation
  • Publish to PDF, JPG, PNG
  • Revision history
  • Sales Mapping
  • Team management
  • UML (Unified Modeling Language)
  • Venn diagrams
  • Visio import and export
  • Wireframing / iOS mockups

Q. Who are the typical users of Lucidchart?

Lucidchart has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Lucidchart support?

Lucidchart supports the following languages:

Dutch, English, French, German, Japanese, Portuguese, Spanish

Q. What type of pricing plans does Lucidchart offer?

Lucidchart has the following pricing plans:

Free, Subscription

Q. Does Lucidchart support mobile devices?

Lucidchart supports the following devices:

Android, iPhone, iPad

Q. What other apps does Lucidchart integrate with?

Lucidchart integrates with the following applications:

Atlassian Confluence, Bitium, Google Drive, HipChat, IT Glue, JIRA Software, Nextpond, Nuclino, Rippling, Slack

Q. What level of support does Lucidchart offer?

Lucidchart offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Video Tutorials