Second CRM

Making Businesses Profitable

Write a Review!

Second CRM Overview

What is Second CRM?

Second CRM offers a common technology platform, covering sales, customer service and operations, for small to medium businesses, to implement data driven standard processes that improve productivity and help businesses scale.

Along with the generic automation software that serves majority of small to medium businesses, Second CRM for Industries, offer preconfigured Second CRM solutions, helping customers to immediately benefit from the proven best practices, with enterprise level support.

Second CRM Overview

Pricing

Starting from
US$10,00/month

Pricing options

Free Trial
Subscription

Base system (foundation) starting at $10/month/user and add-ons starting at $36/month/user
For more details, https://www.secondcrm.com/pricing


Second CRM Features

Devices
Business size
S M L
Markets
India
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Dutch and 10 others, English, French, Hungarian, Indonesian, Italian, Russian, Spanish, Swedish, Thai, Turkish

Media

View your employment details, leaves & claims, contracts & passport, visa expiry, all at one-shot..!
Track the performance of the sales agents, forecast upcoming sales and close deals in the quickest and most efficient way.
Manage the customer support in a simplified way and have a 360-degree overview  of the contracts, tickets, and agents all at a glance
Task Dashboard visually depicts the tasks at various stages, with priority, effort and timescale and get timely notifications so that no customer request is left out.
Capture leads from your website, emails and custom landing pages or from multiple social websites and consolidate in central place to manage and get insights into your lead-generation efforts.
Real-time data enrichment for all your existing and incoming leads, contacts and accounts, so your team can spend less time doing research and more time making returns on your polished and improved data.
Send personalised email or SMS messages to your leads and contacts, for every action that your business needs to take and all from within the CRM system.
Get a complete view of your customer details, key contacts, engagements, communications history and social media insights. Highly useful to build customer profile and support them according to their preferences.
Log all your activities with every contact in an organized manner. Log notes for phone calls and off-screen related activities will direct to your customers’ activity history.
Store all information in cloud, can even attach Google drive or One Drive with Second CRM for having common storage for your documents and easy reference in the future.
Second CRM video Second CRM screenshot: View your employment details, leaves & claims, contracts & passport, visa expiry, all at one-shot..! Second CRM screenshot: Track the performance of the sales agents, forecast upcoming sales and close deals in the quickest and most efficient way. Second CRM screenshot: Manage the customer support in a simplified way and have a 360-degree overview  of the contracts, tickets, and agents all at a glance Second CRM screenshot: Task Dashboard visually depicts the tasks at various stages, with priority, effort and timescale and get timely notifications so that no customer request is left out. Second CRM screenshot: Capture leads from your website, emails and custom landing pages or from multiple social websites and consolidate in central place to manage and get insights into your lead-generation efforts. Second CRM screenshot: Real-time data enrichment for all your existing and incoming leads, contacts and accounts, so your team can spend less time doing research and more time making returns on your polished and improved data. Second CRM screenshot: Send personalised email or SMS messages to your leads and contacts, for every action that your business needs to take and all from within the CRM system. Second CRM screenshot: Get a complete view of your customer details, key contacts, engagements, communications history and social media insights. Highly useful to build customer profile and support them according to their preferences. Second CRM screenshot: Log all your activities with every contact in an organized manner. Log notes for phone calls and off-screen related activities will direct to your customers’ activity history. Second CRM screenshot: Store all information in cloud, can even attach Google drive or One Drive with Second CRM for having common storage for your documents and easy reference in the future.
User recommendation
0/10
Based on 0 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Second CRM Pricing

Second CRM Pricing

Starting from
US$10,00/month
Free Trial
Subscription

Base system (foundation) starting at $10/month/user and add-ons starting at $36/month/user
For more details, https://www.secondcrm.com/pricing

Base system (foundation) starting at $10/month/user and add-ons starting at $36/month/user
For more details, https://www.secondcrm.com/pricing

Value for Money
0/5
Based on 0 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Second CRM Features

Second CRM Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
0/5
Based on 0 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Second CRM

Additional information for Second CRM

Key features of Second CRM

  • Execute surveys for learning about customer satisfaction
  • Generate and send invoices, including recurring
  • Generate and send quotes in nicely formatted pdf's
  • Generate sales orders directly from approved quotes
  • Manage inventory control at all your locations
  • Track service requests (tickets) with rule based escalation

Benefits

Asian Products
We develop all our products keeping in mind local regulations and the needs of Asian SME businesses. From supporting all Asian languages, currencies and taxation, offer billing in local currencies, to having customer support guys speak local language, goes a long way to establish ourselves as the first choice among Asian businesses.

Data driven Standard Process
We promote business automation and data driven approach to manage any business looking to scale. Implementing standard business processes with automated workflows, and escalating any anomalies with real-time dashboards and KPI’s are MUST for a predictable business growth and scaling up.

Always there for Customers
We offer multiple support options via email, phone, skype or even Whatsapp, whatever customers prefer, as long as they are using our products. Multiple implementation and support packages are available to meet the needs of every business.

No Big Bang Approach
We encourage businesses to start with basic automation and then slowly add advanced features as they scale. This way businesses don’t have to fork out a big amount upfront, without seeing any tangible returns and also it helps in smoother transition for employees.

To view the Features: https://www.secondcrm.com/features
1.Our products support all Asian languages, currencies, taxation, other local regulation
2.Our team supports customers in all Asian languages, using email, local phone number or even on Whatsapp
3.Our software works with most of the Asian providers for cloud, sms, email, payroll, accounting and payment
4.We have a huge experience working with 100’s of small, medium and large customers, across multiple Asian countries"

Second CRM FAQs

Second CRM FAQs

Below are some frequently asked questions for Second CRM.

Q. What type of pricing plans does Second CRM offer?

Second CRM offers the following pricing plans:

Starting from: US$10,00/month

Pricing model: Subscription

Free Trial: Available

Base system (foundation) starting at $10/month/user and add-ons starting at $36/month/user For more details, https://www.secondcrm.com/pricing

Q. What are the main features of Second CRM?

Second CRM offers the following features:

  • Execute surveys for learning about customer satisfaction
  • Generate and send invoices, including recurring
  • Generate and send quotes in nicely formatted pdf's
  • Generate sales orders directly from approved quotes
  • Manage inventory control at all your locations
  • Track service requests (tickets) with rule based escalation

Q. Who are the typical users of Second CRM?

Second CRM has the following typical customers:

Small Business, Non Profit, Mid Size Business

Q. What languages does Second CRM support?

Second CRM supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Dutch, English, French, Hungarian, Indonesian, Italian, Russian, Spanish, Swedish, Thai, Turkish

Q. What type of pricing plans does Second CRM offer?

Second CRM has the following pricing plans:

Subscription

Q. Does Second CRM support mobile devices?

We do not have any information about what devices Second CRM supports

Q. What other apps does Second CRM integrate with?

Second CRM integrates with the following applications:

ENet Docs, Google Calendar, Magento Commerce, Microsoft 365, QuickBooks Online Advanced, Shopify, SimplyCast, Stripe, WooCommerce, Xero

Q. What level of support does Second CRM offer?

Second CRM offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials