iCIMS Recruit

iCIMS Recruit

Applicant tracking and recruiting software

4.3/5 (656 reviews)

iCIMS Recruit Overview

iCIMS is a leading provider of Software-as-a-Service (SaaS) business platforms for enterprise-sized organizations. Dedicated to the world of talent acquisition, iCIMS products make it easy to streamline the recruitment lifecycle. The iCIMS Recruit tool is designed for enterprise-sized organizations looking to streamline their recruitment, advance their applicant tracking, simplify job postings, and engage with job seekers.

iCIMS offers enterprise companies a powerful software suite of solutions designed with modern-day recruiters in mind. Backed by automation and innovation, iCIMS provides recruiters and HR professionals with the collaborative tools that them an edge over the competition.

iCIMS holds the belief that a product is only as strong as the service behind it and, as a result, is committed to the ongoing pursuit of 100% customer satisfaction. iCIMS’ industry-leading customer support teams serve clients 24 hours a day, 5 days a week. From hosting and migration services to best practices and consulting engagements, iCIMS provides the value-added support that many competing solution providers simply cannot offer.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, Europe, Germany, United Kingdom, United States

Supported Languages

English

iCIMS Recruit Reviews

Overall rating
4.3/5
87% positive reviews
308
Excellent
262
Very good
61
Average
16
Poor
9
Terrible
Verified Reviewer

Review on iCIMS Recruit module

Used Daily for 6-12 months
Reviewed on 2019/04/10
Review Source: Capterra

Our overall experience with iCIMS is amazing. With the help of iCIMS, we gain a bigger pool of candidates from different sources, we manage well of the applications within the system and we build up a stronger talent pool for our company.

Pros

- expand our reach to wider groups of candidate: iCIMS has partnered with Google job and other free job aggregators, that job posting function helps us to reach more candidates, we do see a significant growth of quality candidate profiles for our job openings. It is very cost effective and it saves so much time on populating our jobs on different portals.
- navigate with ease within the platform: it is very easy to pull out different applications and review the resume and cover letter. I like the tabs which are very clear and categorise information in good order
- Very good customer support team: Whenever I call the iCIMS customer support team, there is always someone on the phone and solves the problem for us. The customer ambassadors are professional, friendly and knowledgeable.

Cons

Overall, I would say there is no big issue in my user experience when iCIMS. Just two minor things,
- When I move the candidate to the next bins in the recruitment workflow, I couldn't find an update button. If I reload the page, it will show up the main dashboard and I have to go back to the particular job profile again.
- The cover letter button does show as the same tab of resume, I have to go back to the candidate details tab and find out the cover letter. It will be great if I can see the resume and cover letter on the same tab.
Besides, we think that the hiring manager app may need more modification as right now the app doesn't equip with all the functions from a web version.

Response from iCIMS

Thank you for taking the time to leave a review. We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer's expectations. I'll be sure to share your feedback with the teams within iCIMS that will benefit from reading your thoughts.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Suzette D.

Tons of flexibility and options, takes time to fully understand and harness the power.

Used Daily for 2+ years
Reviewed on 2019/03/19
Review Source: Capterra

ICIMS has allowed us to address the separate needs of our Corporate hiring vs our Agent/Call-Center hiring through custom fields, custom reporting and custom dashboards. We have been able to integrate the various tools we need (Assessment, I9, Background check, etc) to reduce manual entry into diverse areas. When we do run into situations where we find a snag in the workflow, digging into it and talking it through, we have been able to find a solution within the platform either directly with a feature we missed (at implementation or a release since) or by adding customization to fields and workflow.

Pros

The software is highly customizable with the potential for a sizable (but ultimately limited) number of custom fields and even tabs for data above and beyond the core system. It has strong user group management for good control of access and even process, as dashboards/reporting is also tied per user group. Support is responsive with most of the support agents I've worked with knowing the answer or at least knowing enough to say 'I don't know, let me research and get back to you' and they have followed up without prompting. The reporting system is robust, if not intuitive to learn. Bi-directional email tracks back email conversations for audit trails. There is a strong user community fostered by ICIMS, including an Ideas forum where votes by the community on desired features can be tracked for potential implementation. Implementation of the recent and optional TextRecruit has added further ease of communicating with our candidates. New features are added regularly, though this takes some staying on top of to evaluate implementation and keep current.

Cons

Customized reporting is limited to full licenses, including something as simple as a date range change. They have some ability to make the dates relational to work around this (Today, yesterday, before today, this week, last week, this month, last month and so on), but it is imperfect. It would also be great to have added comparison reporting such as this year vs last year on a single dashboard graph. Reporting is complex to learn (but powerful once you get it).

Bi-directional email coding can cause email from us to the candidate to be direct at their end to SPAM which delays potential candidate interviews and prompts follow up inquiries from candidates already emailed that they were not selected to move forward.

The overwhelming flexibility means you need to both keep poking at pain points until you find the right solution for your organization and to stay on top of new release information to keep new features implemented where they make sense to your organization.

Response from iCIMS

Thank you so much for your positive feedback and for taking the time to post this review!

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Elizabeth C.

Best functionality for objectively and automatically screening candidates

Used Daily for 1+ year
Reviewed on 2019/03/07
Review Source: Capterra

With iCIMS, we've become a much more effective and efficient recruiting team. We processed more than 5,000 applications in order to hire approximately 50 employees last year alone. Because of iCIMS' unique functionality, we've spent less time to make the same quality and higher quantity of hires. This is a huge win for our team and we're excited to share our success with others.

Pros

When searching for our organization's ATS, I demoed with A LOT of vendors. I was shocked that most relied on very crude initial screening mechanisms. Most were dependent on an HR's manager review of a a resume-- HR managers would give a thumbs up or thumbs down on whether or not to advance a candidate. We are a data-driven organization, and we prioritized an ATS that offered the functionality for us to objectively and automatically screen candidates. This functionally helps to minimize human biases while simultaneously weeding out irrelevant candidates; opening our organization to a diverse but targeted hiring pool. iCIMS was the only ATS that was able to offer us this critical functionality.

Cons

iCIMS is far and away the industry leader on critical aspects of functionality, however user-experience is not necessarily one of those aspects. It's a clunky system (feels a bit like Salesforce in that way), and not super intuitive on how to use. We've been able to workaround this, for the most part, by really streamlining how specific people interact with the platform.

Response from iCIMS

Hi Elizabeth! Thank you for taking the time to leave a review. We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer¿s expectations. I¿ll be sure to share your feedback with the teams within iCIMS that will benefit from reading your thoughts.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Sandra S.

Navigating the Options

Used Daily for 1+ year
Reviewed on 2019/03/06
Review Source: Capterra

IBP is able to employ technology that it didn't have two years ago and reach a wider applicant base. We have the capability to receive applications online, post and advertise our openings on a variety of job boards and most importantly, get our customers the workforce they need.

Pros

When building a new recruiting process and the technology around it, you need a partner with a strong background in the field and an even stronger support team. iCIMS delivers on both! Having the opportunity to configure pages, portals, fields...you name it, it can most likely be done. That means that your process is not only improving, but it's also getting the efficiency, reliability and back up it needs from the technology you're employing to help your company meet its recruiting needs, retain talent and up your employer brand.

Cons

With great power comes great responsibility and it's clear from the beginning that if you don't establish a clear path for your recruiting process, you can get swallowed up by all of the customization options with iCIMS. Sometimes, it's too much. Talking through your needs can help you establish a clear path forward. That is also true of introducing the platform to your users - a bit at a time is best to get buy-in - because there's just so much you can do!

Response from iCIMS

Thank you so much for your positive feedback and for taking the time to post this review! We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer¿s expectations. I¿ll be sure to share your feedback with the teams within iCIMS that will benefit from reading your thoughts.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Joanna H.

Feature Functionality is Great, Flexibility with Indeed needs improvemetn

Used Daily for 1+ year
Reviewed on 2019/03/13
Review Source: Capterra

We have been able to quantify on a week-over-week, and now year-over-year bases key factors such as the number of open positions per region versus the number of applicants, an average number of applicants per job by region, and many other key factors on the regional level. This is important as we now know and have been able to identify why the struggle to hire is greater on one region of the country versus another.

Pros

iCIMS provides us with the ability to manage the thousands of applicants we recevied each year for over 500 locations around the country. Our account teams can independently manage the applicants for their open positions, but we have full visibility to all activity and can choose to be as active in the process as necessary on a per-job level.

Cons

The majority of our employees are "front line" employees who are working at or close to minimum wage. We need a 1-click solution, and have not been able to do that using iCIMS. More than 70% of our applicants come across Indeed, and we have a real need for a 1-click solution, but that has not been negotiated between the two companies. By the time an applicant is asked create a password, provide information that is already on a resume (phone, address, email) and then start answering job questions, they abandon it. If they could simply click once from Indeed and send it directly to the specific job advertised, it would increase our application rates exponentially. Note this is true only for our front line positions, but again, they make up more than 90% of our job postings.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

iCIMS Recruit Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Our pricing is based on certain available packages as well as the complexity and robustness of the final system, which is scaled to meet your specific needs. Contact iCIMS for more information on pricing.

iCIMS Recruit Features

  • API
  • Activity Dashboard
  • Applicant Tracking
  • Automatic Notifications
  • Customizable Branding
  • Customizable Reporting
  • Employee Onboarding
  • Real Time Reporting
  • Recruiting Management
  • Self Service Portal

  • Activity Tracking
  • Automatic Reminders
  • Data Import/Export
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Self Service
  • Performance Management
  • Reporting & Statistics
  • Third Party Integration

Additional information for iCIMS Recruit

Key features of iCIMS Recruit

  • Activity dashboard
  • Applicant tracking
  • Applicant workflow
  • Assessment management
  • Assignment management
  • Automatic notifications
  • Calendar sync with Google
  • Chat
  • Collaboration tools
  • Communication management
  • Compliance management
  • Configurable workflow
  • Custom fields
  • Customizable branding
  • Customizable reporting
  • Dashboard creation
  • Data visualization
  • ERP integration
  • Electronic forms
  • Email templates
  • Employee onboarding
  • Employee profile
  • Employee referral programs
  • Feedback collection
  • Human resource integration
  • Instant messaging
  • Internal job transfers
  • Interview scheduling
  • Job application management
  • Job board posting
  • Job management
  • Jobs board
  • New hire portals
  • Performance reports
  • Pipeline management
  • Pipeline reports
  • Pre-screening
  • Real time reporting
  • Real time updates
  • Receiving
  • Recruiting management
  • Referral source tracking
  • Referral tracking
  • Resume database
  • Resume parsing
  • SMS integration
  • Screening questions
  • Self service portal
  • Social media integration
  • Social network marketing
  • Social recruiting
  • Summary reports
  • Talent CRM
  • Talent acquisition
  • Timing rights
  • Two-way audio & video
  • Unmatched searching and reporting
  • Video support
  • Workflow management

Benefits

  • Advanced applicant tracking for seamless job board posting and stronger candidate communications

  • Robust, custom reporting

  • Powerful CRM and recruitment marketing functionality

  • Award-winning customer service

  • Platform-as-a-Service framework for stronger integrations and insight

  • GetApp Analysis

    iCIMS is a feature-packed talent acquisition software that aims to simplify the way modern recruiters attract, screen, and onboard top talents in their fields. Equipped with a comprehensive tool suite to recruit, connect with, and transition applicants to new hires, iCIMS enables organizations to systematically track the talent acquisition lifecycle in a single system.

    Designed with the recruiter’s unique needs in mind, iCIMS combines real-time requisition performance reporting with modern recruiting tools that include social job post distribution and job board postings, so recruitment is less time-consuming and more efficient. Some of the app’s core features include iCIMS Recruit, iCIMS Connect, iCIMS Onboard, and its attracting and screening tools.

    iCIMS is a comprehensive talent acquisition software that combines the necessary tools modern recruiters need to attract, screen, and onboard top talents in their industry.

    What is iCIMS Recruit?

    As the war for top talent becomes increasingly intense, HR departments and recruiting professionals are moving towards a more streamlined recruiting process versus old methods where numerous documents, files, folders, and spreadsheets are needed to accurately pinpoint the best possible candidates for an open job position.

    And then, there’s the similarly important new hire onboarding process that can potentially strengthen or cut short a new employee’s ties with the company, depending on how they’re treated on their first day on the job. It’s no surprise, therefore, that an all-in-one applicant tracking system like iCIMS is growing in popularity.

    iCIMS’ numerous tools reside in one centralized hub, so information access and review is faster and easier, allowing recruiters to engage the right candidates and ultimately hire the right people for the right jobs.

    Among other platforms, iCIMS utilizes various social media channels to reach, attract, and connect with the best possible candidates.

    iCIMS Recruit Main Features

    iCIMS Recruit

    iCIMS Recruit is a configurable and easy-to-use solution that allows recruiting professionals to optimize their hiring processes and choose the most fitting candidates from a pool of qualified applicants. iCIMS Recruit carries a dashboard that consolidates everything – calendars, tasks, appointments, applicant files, reports, communications, and more – in a single screen.

    Other features that make iCIMS Recruit a vital component of the hiring process are key metrics, candidate management, searches, role-based user assignments, job management, career portal, and reporting.

    iCIMS Recruit combines a whole host of features to simplify the hiring process, affording HR professionals and recruiters the requisite information to pick only the best fit from a pool of qualified candidates.

    iCIMS Connect

    There are two types of job hunters - those that are proactively looking for a new career opportunity and those that are looking around but aren’t yet ready to take the plunge, also called passive candidates. Passive candidates may not be your target group for currently open positions, but nurturing relationships with them can reap dividends for your company in the long run.

    This is where iCIMS Connect steps in. iCIMS Connect is a recruitment marketing automation system that aims to engage passive candidates who are open to exploring career opportunities with your company in the future. It communicates job opportunities and career paths with them, among other things, to keep them interested in a position with your organization when the time is right.

    This all begins with the candidate clicking on a “Not ready to apply?” option where they’re taken to a branded and mobile-friendly portal that connects them with your company through a traditional resume or social media account. A login is created for them so they can go back to the portal at any time.

    With iCIMS Connect, recruiters develop relationships not just with applicants ready to explore new opportunities but with passive candidates as well.

    iCIMS Onboard

    You don’t want to give your new hires the wrong impression about the company on their first day on the job, especially since it’s only natural for them to expect the same level of attention they received during the recruitment phase.

    Coupled with iCIMS Recruit, iCIMS Onboard makes it easy for the hiring department to transition recruits from applicants to new hires. Administrative functions are facilitated through auto-populated employee fields and task suggestions. New hires are then invited to log in to an onboarding portal where they can update their profile information, complete forms, familiarize themselves with company policies, and so on.

    The iCIMS Onboard reporting functionality generates high-level reports on the new hires’ task completion statuses. Where tasks aren’t yet completed, the system automatically sends out reminders.

    iCIMS Onboard facilitates new hire onboarding through tasks - profile information update, forms completion, and others - and automated notifications.

    Applicant Attracting Tools

    To hire the best people in your field, you have to attract the best possible candidates. To reach out to the best, you have to be where they are. iCIMS is equipped with various business tools to help you do just that. The iCIMS Social Distribution tool allows organizations to instantaneously connect to scores of potential candidates by allowing their employees to automatically post and share new job openings with their social networks.

    iCIMS also has a pre-built integration with JobTarget’s OneClick Job Distribution tool, which saves companies tons of time through automated job postings to over 14,000 online job boards. The iCIMS Career Site SEO tool enhances your career sites’ search visibility so you get the attention of candidates looking for jobs via the search engines.

    iCIMS Social Distribution tool allows organizations to instantly connect with a number of potential candidates through social networks, who then can be directed to a fully branded, mobile-optimized social community portal.

    Applicant Screening Tools

    To further simplify the screening process, the iCIMS Video Screening tool enables candidates to upload a short personal video using the webcam on their computer or mobile device, explaining why they’re the best fit for a job position. Recruiters and hiring managers review the uploaded videos to help them decide who advances to the next phase of the hiring process.

    Also, the iCIMS I9 and E-Verify tools ensure hiring professionals don’t unnecessarily expend time and energy screening and interviewing applicants who may ultimately be unable to render service to their company because of employment eligibility issues (e.g., foreigners without the required work permits), among others.

    iCIMS I9 and E-Verify software reduces employment eligibility risks and enhances verification compliance.

    iCIMS Recruit Integrations

    Aside from a REST API that developers can use to make information flow between iCIMS and their current business systems more seamless, iCIMS integrates with 125+ apps like SAP, ADP, Kronos, Ceridian, Paychex, Oracle, Orange Tree, PeopleAnswers, PeopleSoft, Kenexa, Workday, and EmployeeScreenIQ.

    iCIMS Recruit Pricing

    The iCIMS pricing model is subscription-based and the dollar value depends on the final product that’s customized according to your company’s unique applicant tracking needs.

    iCIMS Recruit Bottom Line

    • Comprehensive talent acquisition solution that simplifies the oftentimes tedious process of attracting and screening applicants, and onboarding new hires
    • Offers mobile-optimized career portals so candidates can perform job searches via any mobile device
    • Seamless transition of applicant data to employee database once hired
    • Allows relationship formation with applicants and passive candidates via social media, job boards, and fully branded career portals
    • Fully brandable and can be customized to suit your business goals and needs

    iCIMS Recruit FAQs

    Below are some frequently asked questions for iCIMS Recruit.

    Q. What type of pricing plans does iCIMS Recruit offer?

    iCIMS Recruit offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Our pricing is based on certain available packages as well as the complexity and robustness of the final system, which is scaled to meet your specific needs. Contact iCIMS for more information on pricing.

    Q. What are the main features of iCIMS Recruit?

    iCIMS Recruit offers the following features:

    • Activity dashboard
    • Applicant tracking
    • Applicant workflow
    • Assessment management
    • Assignment management
    • Automatic notifications
    • Calendar sync with Google
    • Chat
    • Collaboration tools
    • Communication management
    • Compliance management
    • Configurable workflow
    • Custom fields
    • Customizable branding
    • Customizable reporting
    • Dashboard creation
    • Data visualization
    • ERP integration
    • Electronic forms
    • Email templates
    • Employee onboarding
    • Employee profile
    • Employee referral programs
    • Feedback collection
    • Human resource integration
    • Instant messaging
    • Internal job transfers
    • Interview scheduling
    • Job application management
    • Job board posting
    • Job management
    • Jobs board
    • New hire portals
    • Performance reports
    • Pipeline management
    • Pipeline reports
    • Pre-screening
    • Real time reporting
    • Real time updates
    • Receiving
    • Recruiting management
    • Referral source tracking
    • Referral tracking
    • Resume database
    • Resume parsing
    • SMS integration
    • Screening questions
    • Self service portal
    • Social media integration
    • Social network marketing
    • Social recruiting
    • Summary reports
    • Talent CRM
    • Talent acquisition
    • Timing rights
    • Two-way audio & video
    • Unmatched searching and reporting
    • Video support
    • Workflow management

    Q. Who are the typical users of iCIMS Recruit?

    iCIMS Recruit has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does iCIMS Recruit support?

    iCIMS Recruit supports the following languages:

    English

    Q. What type of pricing plans does iCIMS Recruit offer?

    iCIMS Recruit has the following pricing plans:

    Subscription

    Q. Does iCIMS Recruit support mobile devices?

    iCIMS Recruit supports the following devices:

    Android, iPhone

    Q. What other apps does iCIMS Recruit integrate with?

    iCIMS Recruit integrates with the following applications:

    Clearlogin, Dokmee, EMERGE Background Checks, EasyHire.me, GoodHire, HireMojo, HireSelect, HireVue, Namely, SkillSurvey

    Q. What level of support does iCIMS Recruit offer?

    iCIMS Recruit offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials