About iCIMS Talent Cloud

iCIMS is a leading provider of Software-as-a-Service (SaaS) business platforms for enterprise-sized organizations. Dedicated to the world of talent acquisition, iCIMS products make it easy to streamline the recruitment lifecycle. The iCIMS Applicant Tracking solution is designed for enterprise-sized organizations looking to streamline their recruitment, advance their applicant tracking, simplify job postings, and engage with job seekers.

iCIMS offers enterprise companies a powerful software suite of solutions designed with modern-day recruiters in mind. Backed by automation and innovation, iCIMS provides recruiters and HR professionals with the collaborative tools that them an edge over the competition.

iCIMS holds the belief that a product is only as strong as the service behind it and, as a result, is committed to the ongoing pursuit of 100% customer satisfaction. iCIMS’ industry-leading customer support teams serve clients 24 hours a day, 5 days a week. From hosting and migration services to best practices and consulting engagements, iCIMS provides the value-added support that many competing solution providers simply cannot offer.

Pricing starting from:

US$1 700,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to iCIMS Talent Cloud

Key benefits of iCIMS Talent Cloud

  • Advanced applicant tracking for seamless job board posting and stronger candidate communications

  • Robust, custom reporting

  • Powerful CRM and recruitment marketing functionality

  • Award-winning customer service

  • Platform-as-a-Service framework for stronger integrations and insight
  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$1 700,00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to iCIMS Talent Cloud

    Images

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    Features

    Total features of iCIMS Talent Cloud: 85

    • API
    • Activity Dashboard
    • Alerts/Notifications
    • Applicant Tracking
    • Application Management
    • Assessment Management
    • Background Screening
    • Boolean Search
    • CRM
    • Calendar Sync
    • Candidate Management
    • Candidate Profiles
    • Candidate Tracking
    • Careers Page
    • Chat/Messaging
    • Collaboration Tools
    • Communication Management
    • Compliance Management
    • Compliance Tracking
    • Configurable Workflow
    • Customizable Branding
    • Customizable Fields
    • Customizable Reports
    • Document Management
    • E-Verify/I-9 Forms
    • Electronic Forms
    • Electronic Signature
    • Email Management
    • Email Marketing
    • Email Templates
    • Employee Handbook
    • Employee Onboarding
    • Employee Profiles
    • Employer Accounts
    • Feedback Management
    • HR Management
    • Individual Development Plans
    • Internal HR
    • Interview Management
    • Interview Practice Session
    • Interview Scheduling
    • Job Application Management
    • Job Description Management
    • Job Management
    • Job Marketplace
    • Job Posting
    • Job Requisition
    • Live Chat
    • Live Video Interview
    • Matching Engine
    • Mobile Access
    • Onboarding
    • Orientation Workflow Management
    • Panel Interviews
    • Performance Metrics
    • Pipeline Management
    • Pre-recorded Messages
    • Question Library
    • Real Time Reporting
    • Real-time Updates
    • Recruiting Firms
    • Recruitment Management
    • Reference Checking
    • Referral Tracking
    • Reporting & Statistics
    • Reporting/Analytics
    • Resume Database
    • Resume Parsing
    • Resume Posting
    • Resume Search
    • Resume Storage
    • SMS Messaging
    • Self Service Portal
    • Session Recording
    • Skill Assessment & Scoring
    • Skills Assessment
    • Social Media Integration
    • Social Recruiting
    • Talent Acquisition
    • Task Management
    • Third Party Integrations
    • Training Management
    • Two-Way Audio & Video
    • Video Support
    • Workflow Management

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    Reviews

    Overall rating

    4,3 /5
    (788)
    Value for Money
    4,1/5
    Features
    4,1/5
    Ease of Use
    4,1/5
    Customer Support
    4,4/5

    Already have iCIMS Talent Cloud?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 788
    Rachel M.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 1 001-5 000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Recruiting with ICIMS

    Reviewed on 2020/03/31

    ICIMS seemed some-what difficult to use at first, but my team has adapted well to it. At first, it...

    ICIMS seemed some-what difficult to use at first, but my team has adapted well to it. At first, it didn't seem very user-friendly, but through trial and error, we have developed some tips and tricks. I do like the reporting features, which make it easy to pull numbers and data from our recruiting efforts.

    Pros

    ICIMS has great add-on features, such as TextRecruit that make it convenient and easy to interact with candidates. Adding candidates into ICIMS is very easy and user-friendly. It's also awesome that it has a dashboard on the front page, which makes for easy access to current candidate data.

    Cons

    I wish ICIMS had more appeal, design wise. It's very bland looking compared to other recruiting software I have used before.

    Rebecca P.
    Overall rating
    • Industry: Hospitality
    • Company size: 501-1 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    ATS that has great value

    Reviewed on 2019/11/01

    We first chose this software because it was more competitive and more user friendly than our...

    We first chose this software because it was more competitive and more user friendly than our previous ATS. As the years have past, the customizable features to make it work for any industry and the reporting capability is why we have continued to renew. The Help Desk team is extremely responsive and don't make you feel stupid for asking a question.

    Pros

    We like the ease of use for job seekers, administrators and Hiring Managers. The customer service in the Help desk is excellent as well.

    Cons

    The reporting is so robust, it can be daunting to figure it out. Once you get the hang of it, you realize the possibilities are endless.

    Alternatives Considered

    SilkStart MultiChapter

    Reasons for Choosing iCIMS Talent Cloud

    Most value for the cost.

    Switched From

    Jobvite

    Reasons for Switching to iCIMS Talent Cloud

    Best value for the cost. The other options were more expensive and didn't allow the flexibility at the time.
    Tina S.
    Overall rating
    • Industry: Mechanical or Industrial Engineering
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Comprehensive system but lots of clicks to get there

    Reviewed on 2017/09/05

    There are a lot of ATS systems out there. Look for a good one that can grow with your company. ...

    There are a lot of ATS systems out there. Look for a good one that can grow with your company. ICIMS charges for everv new technology they put out there, social media, website upgrades. They bank on you being captive since it is difficult to migrate to a new system.

    Pros

    ICIMS is a very robust system and has alot of capabilities, add-ons and overall functionality. It is highly configurable and allows you to add custom fields. There is a reporting feature that allows you to select specific report data and save the report for future. Additionally, libraries will store your requisitions, and other position information for easy reference through foldering capabilities. Tracks email communication through your outlook system, to capture both sides of the email conversation. Additionally, they have a lot of pre-recorded training and webinars to get to learn the system.

    Cons

    They didn't have a direct feed through Indeed and our positions were picked up randomly and after several days. Additionally, requisitions are difficult to post, show up with multiple fonts (even after various attempts at editing, which is a poor representation of your company.) ICIMS is very difficult for EEO/AAP reporting. Our standard reports didn't work well for this at all. Customer service is very hit or miss, some are really great, and others don't know the system at all. Account representatives are the same way, we just left them, due to their lack of interest to help us update the system set up after 10 years of use. There are alot of custom programming required to implement changes, and they didn't implement updates with the new DOL requirements. We had to ask for the new EEO forms for VEVVRA and Disability reporting requirements.

    Rita S.
    Overall rating
    • Industry: Hospitality
    • Company size: 10 000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Basic Review

    Reviewed on 2019/09/17

    several integrations - more efficiencies in managing candidates and jobs. the system has grown...

    several integrations - more efficiencies in managing candidates and jobs. the system has grown with us since 2010 and we continue to add

    Pros

    Alot - it is very intuitive and System Config being able to do much of what we need to do on our own and / or use that to figure out what we might need assistance with. the test site and being able to easily move new configs to production. the ability to integrate with other products so easily. User Group configuration, permissions are easy to set.

    Cons

    a very micro response but not having the ability to report on before and after field values. this was discussed in 13 or 14 and still not available. some of the reporting is limited and not being able to compare some statuses to current date would be nice

    Response from iCIMS

    Thank you for taking the time to leave a review. We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer's expectations. I'll be sure to share your feedback with the teams within iCIMS that will benefit from reading your thoughts.

    Jennifer S.
    Overall rating
    • Industry: Medical Practice
    • Company size: 5 001-10 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    ICIMS makes recruiting exciting!

    Reviewed on 2019/10/16

    Pros

    ICIMS is always one step ahead of current recruiting trends! Always enhancing existing products to further engage new candidates. Continuing to roll out new products to simplify the experience for recruiters and hiring managers.

    Cons

    Lots of clicks to get from job search to career portal.

    Alternatives Considered

    Oracle Taleo Cloud

    Reasons for Choosing iCIMS Talent Cloud

    Loooking for something with a spectacular candidate experience.

    Switched From

    Oracle PeopleSoft

    Reasons for Switching to iCIMS Talent Cloud

    Better option for TA and hiring manager workflow.
    Showing 5 reviews of 788 Read all reviews

    iCIMS Talent Cloud FAQs

    Below are some frequently asked questions for iCIMS Talent Cloud.

    iCIMS Talent Cloud offers the following pricing plans:

    • Starting from: US$1 700,00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Our pricing is based on certain available packages as well as the complexity and robustness of the final system, which is scaled to meet your specific needs. Contact iCIMS for more information on pricing.

    iCIMS Talent Cloud has the following typical customers:

    201-500, 501-1 000, 1 001-5 000

    iCIMS Talent Cloud supports the following languages:

    English

    iCIMS Talent Cloud supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    iCIMS Talent Cloud integrates with the following applications:

    10,000ft Insights, 1PointMail, ADP Workforce Now, BambooHR, Dayforce HCM, Facebook for Business, Gmail, Google Analytics, Google Calendar, Infor Cloud ERP, Infor HCM, LinkedIn for Business, Microsoft Outlook, Oracle Cloud HCM, Oracle Service, Resource Management, SAP StreamWork, Twitter, UKG Pro, UKG Ready, actiPLANS

    iCIMS Talent Cloud offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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