Mavenlink

Project Management, Resource Planning, & PSA software

4,2 /5 (405 reviews) Write a Review!

Mavenlink Overview

What is Mavenlink?

Mavenlink is a software as a service (SaaS) project-delivery system that automates business best practices for creative and professional service providers. With one platform to manage the entire customer lifecycle from proposal to invoicing, users can improve business outcomes and successfully manage and scale people, projects, and profits.

Single source of truth: Mavenlink centralizes project management, project accounting, and custom reporting into a solution known as Professional Services Automation (PSA). Mavenlink’s cloud application provides a single workspace for executives, project managers, team collaborators, and contract resources. This includes powerful features for collaboration, file sharing, time and expense tracking, resource scheduling, and more.

Move the levers that drive performance: Mavenlink helps organizations optimize utilization rates, improve margins, accelerate cash collection and accurately predict future work and revenue. The application’s optional enterprise-grade Business Intelligence (BI) layer, Mavenlink Insights, offers expert-built dashboards and custom reporting for project health and profitability. Mavenlink Insights enables organizations to build unlimited custom reports in only a few clicks; this includes the ability to look at key business metrics by specific drill-downs.

Create connections between business systems to unite teams and processes: Thanks to strategic integrations with leading CRM and accounting solutions (including Salesforce, Intacct, and QuickBooks), Mavenlink customers can build a unified platform for planning, delivering, and recognizing revenue related to services delivery across their entire business lifecycle.

Designed by services professionals, for services professionals: Mavenlink’s customers include consulting firms, marketing agencies, IT services, and other professional services providers. Typical clients are growing companies that need a software solution to successfully manage client demand with maximized profitability at scale. Mavenlink clients reside in more than 100 countries at both public and private companies.

Mavenlink Overview

Pricing

Starting from
US$39,00/month

Pricing options

Free Trial
Subscription
Value for money

Mavenlink offers several plans to meet your needs. Choose from basic project management to complete PSA with advanced BI. Try any plan for free today!

Mavenlink Professional: Project Management with Financials
$39/month per user (annual contract)

Mavenlink Premier / Enterprise: Professional Services Automation

To receive accurate pricing information, contact Mavenlink directly.


Mavenlink Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

The Project Delivery Cloud
Interactive Gantt Charts
Testimonials
Cloud-based Project Management & Resource Planning
Mobile Interface
Resource Management
Resource Scheduling
Project Management
Project Accounting
Project Costs and Estimates
Mavenlink video Mavenlink video Mavenlink screenshot: The Project Delivery Cloud Mavenlink screenshot: Interactive Gantt Charts Mavenlink screenshot: Testimonials Mavenlink screenshot: Cloud-based Project Management & Resource Planning Mavenlink screenshot: Mobile Interface Mavenlink screenshot: Resource Management Mavenlink screenshot: Resource Scheduling Mavenlink screenshot: Project Management Mavenlink screenshot: Project Accounting Mavenlink screenshot: Project Costs and Estimates

Mavenlink Reviews

Mavenlink Reviews

Overall rating
4,2
/
5
Excellent
190

Very good
153

Average
42

Poor
12

Terrible
8

Value for Money
4
Features
4,1
Ease of Use
4
Customer Support
4,3
85% recommended this app
Mike C.

Awesome platform that's only getting better

Overall, using Mavenlink has been great - it has made a very positive impact on day-to-day functions as a business. I would recommend it highly to agencies for its flexibility and extensive functionality to manage resources and projects.


Verified Reviewer

Outstanding solution for our entire workforce

The overall experience from the get go was very positive, as we started the onboarding process and conducted internal training where I was able to get a lot of great feedback from my coworkers about how they find the ease of use and how they like the online product training catalog that is available.


Brendan M.

Good system but some frustrating issues

Useful overall, but the more time I spend with it the more I realize it is missing some key functionality that would save a lot of time. It's much more difficult to update a project in Mavenlink than past systems I've used, and I think there are some beneficial tweaks that could be made


Rachel S.

A Project Manager's Dream Software

Overall, I've been very happy with Mavenlink. While it might not be the least expensive software out there, it's very robust so you definitely get a great bang with your buck. Their customer service is top notch - I always get a quick response when I reach out whether through support or through my CSR. Mavenlink made me more efficient at my job. Before Mavenlink, I was having to reconcile budgets to know project health by using 3 or 4 different systems (one for time tracking, one for task management, one for schedules/resource allocation, and another for the project information). Mavenlink has saved me so much time, and it's easy for me to look back at projects and learn from them for future projects.


Andy H.

Getting better

Nice tool with powerful reporting that needs significant improvement on usability.


Mike C.
Industry: Marketing & Advertising
Company size: 51-200 Employees

Awesome platform that's only getting better

Used Daily for 1+ year
Reviewed on 2019/10/31
Review Source: Capterra

Overall, using Mavenlink has been great - it has made a very positive impact on day-to-day functions as a business. I would recommend it highly to agencies for its flexibility and extensive functionality to manage resources and projects.

Pros

The reporting functionality Mavenlink offers is extensive and has enabled us to get much better visibility to our project, program, portfolio and resourcing data.

Which in turn has allowed us to set/adjust our KPI/KRIs and better inform business decisions with the data we have available.

In using Mavenlink how it's meant to be used, not only have we improved our business practices but our PMO has gained valuable insight into important aspects of the business that were previously siloed.

The fact that Mavenlink actually continues to improve its platform based on user feedback is a massive plus, as new functionality becomes available to better utilize the platform.

Cons

There are some small (very small in most cases) problems we have with some functionality i.e. the naming/categorization of metrics in the reporting suite could be clearer, when approving/rejecting timesheets, adding a comment to a specific entry would be preferable, rather than the comment being published to all entries.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Information Technology & Services
Company size: 1 001-5 000 Employees

Outstanding solution for our entire workforce

Used Daily for 1+ year
Reviewed on 2020/12/29
Review Source: Capterra

The overall experience from the get go was very positive, as we started the onboarding process and conducted internal training where I was able to get a lot of great feedback from my coworkers about how they find the ease of use and how they like the online product training catalog that is available.

Pros

I am able to view tasks for current projects, track upcoming projects, add notes and tag team members easily in a very organized way that allows me to save time and resources on a regular basis. My coworkers who I interface with closely have had a similar positive experience and I cannot recommend it enough.

Cons

The ability to customize what is viewable and editable in the main menu ( such as projects, tasks, insights) based on user permissions would make it easier tailor the overall product experience to our teams needs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Brendan M.
Industry: Management Consulting
Company size: 51-200 Employees

Good system but some frustrating issues

Used Daily for 1+ year
Reviewed on 2020/09/22
Review Source: Capterra

Useful overall, but the more time I spend with it the more I realize it is missing some key functionality that would save a lot of time. It's much more difficult to update a project in Mavenlink than past systems I've used, and I think there are some beneficial tweaks that could be made

Pros

From an ease of use standpoint, time entry and project creation is fairly straightforward. It's also nice to have access to so many reporting features, although I imagine that's even more valued by the leadership team rather than staff.

Cons

Three major issues stand out to me and my colleagues:

1- the software is very slow at times, and the more time I spend making edits to a project the longer it takes. In some cases, the lag is so bad that a task that should take 10 minutes ends up taking 30 since I wait so long for the system respond. The more tasks and individuals assigned to a project, the worse it is. Customer service suggested I delete my cache, but this was a temporary and fairly ineffective solution

2- It'd be great to have a simple place where I can see exactly how many hours a team member has on a project. Right now, we can only see time assigned to individual tasks, and then need to calculate the total manually

3- When tasks get extended or shortened, it'd be great to have a way to have Mavenlink automatically distribute time accordingly. For example, if I have 1 hour assigned for a 1-week long task, it'd be nice if I could automatically change this to 30min/week if that task were extended to being 2 weeks long. I know time can move automatically if the gantt is updated, but that only works if the task stays the same duration and hasn't started yet. Other systems offer this feature

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Rachel S.
Industry: Marketing & Advertising
Company size: 11-50 Employees

A Project Manager's Dream Software

Used Daily for 2+ years
Reviewed on 2020/10/07
Review Source: GetApp

Overall, I've been very happy with Mavenlink. While it might not be the least expensive software out there, it's very robust so you definitely get a great bang with your buck. Their customer service is top notch - I always get a quick response when I reach out whether through support or through my CSR. Mavenlink made me more efficient at my job. Before Mavenlink, I was having to reconcile budgets to know project health by using 3 or 4 different systems (one for time tracking, one for task management, one for schedules/resource allocation, and another for the project information). Mavenlink has saved me so much time, and it's easy for me to look back at projects and learn from them for future projects.

Pros

Mavenlink gives me a real-time view of project burn rates, utilization (billable vs. non-billable), and makes the life of a project manager so much easier. Being able to quickly look over all projects to check the burn rates (if it's green then it's good; if it's red then it's bad) saves me so much time.

Cons

Like any software there is some give and take. The only thing I would like added is the ability to make overall project budgets and resource allocations repeat each month like my tasks do. However, the entire task repeater part that we use was an integration that we negotiated to have built for us when we originally contracted with Mavenlink.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Andy H.
Industry: Information Technology & Services
Company size: 11-50 Employees

Getting better

Used Daily for 6-12 months
Reviewed on 2020/09/22
Review Source: Capterra

Nice tool with powerful reporting that needs significant improvement on usability.

Pros

Robust reporting, integration to NetSuite, hierarchical team management, Activity feed

Cons

Ease of use needs significant improvement. Needs user configurable workflows and fields. User roles and security have no flexibility. Interface and reporting designed by someone who never has to use the application to run their day.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
7,8/10
Based on 405 user ratings
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Mavenlink Pricing

Mavenlink Pricing

Starting from
US$39,00/month
Free Trial
Subscription
Value for money

Mavenlink offers several plans to meet your needs. Choose from basic project management to complete PSA with advanced BI. Try any plan for free today!

Mavenlink Professional: Project Management with Financials
$39/month per user (annual contract)

Mavenlink Premier / Enterprise: Professional Services Automation

To receive accurate pricing information, contact Mavenlink directly.

Mavenlink offers several plans to meet your needs. Choose from basic project management to complete PSA with advanced BI. Try any plan for free today!

Mavenlink Professional: Project Management with Financials
$39/month per user (annual contract)

Mavenlink Premier / Enterprise: Professional Services Automation

To receive accurate pricing information, contact Mavenlink directly.

Value for Money
4/5
Based on 405 user ratings
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Mavenlink Features

Mavenlink Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Prioritizing
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Planning
Task Scheduling
Task Tracking
Third Party Integration
Features
4,1/5
Based on 405 user ratings
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Categories

Additional information for Mavenlink

Additional information for Mavenlink

Key features of Mavenlink

  • API
  • Accounting integration
  • Ad hoc reporting
  • Budgeting and forecasting
  • Business intelligence
  • CRM integration
  • Collaboration tools
  • Collaborative review
  • Collaborative workspace
  • Critical path
  • Custom fields
  • Design management
  • Drag & drop interface
  • Estimating
  • File sharing
  • Financial reports
  • Forecasting
  • Gantt charts
  • Multiple billing rates
  • Multiple projects
  • Performance reports
  • Planning tools
  • Prioritizing
  • Profitability analysis
  • Progress reports
  • Progress tracking
  • Project estimating
  • Project management
  • Project planning
  • Project templates
  • Project time tracking
  • Projections
  • Real time analytics
  • Real time updates
  • Resource Management
  • Resource allocation
  • Shared workspace
  • Task management
  • Task planning
  • Task scheduling
  • Task tracking
  • Third party integration
  • Time & expense tracking
  • Time tracking by project
  • Timer
  • Timesheets

Benefits

Resource Management:
Forecast resource needs with role-based resource planning and accurate real-time utilization rates. Allocate staff with with project and task-level resource scheduling, then see who’s available to optimize your team’s utilization.

Project Management:
Plan projects with multi-level Work Breakdown Structures (WBS). Interactive Gantt charts track dependencies and also perform critical path analysis. After assigning teams, managers monitor status updates in real time. They can also compare actual performance against a baseline to identify roadblocks and keep things on track.

Project Accounting:
Track time and expenses against budgeted estimates to better understand your costs in real time. Easily approve timesheets and expense reports. Then invoice each client directly from Mavenlink or through an integration with your preferred general ledger or ERP solution.

Business Intelligence:
Answer the questions that determine business performance with interactive revenue, margin, utilization, and resource analytics. Build custom reports to automate time-consuming reporting calculations.

Team Collaboration:
Streamline your team’s project delivery with a convenient, cloud-based workspace. Team members log in from anywhere to efficiently plan projects, assign tasks, share files, and post messages. Link to your Google Drive files to eliminate email attachments and version-control issues.

Mavenlink FAQs

Mavenlink FAQs

Below are some frequently asked questions for Mavenlink.

Q. What type of pricing plans does Mavenlink offer?

Mavenlink offers the following pricing plans:

Starting from: US$39,00/month

Pricing model: Subscription

Free Trial: Available

Mavenlink offers several plans to meet your needs. Choose from basic project management to complete PSA with advanced BI. Try any plan for free today! Mavenlink Professional: Project Management with Financials $39/month per user (annual contract) Mavenlink Premier / Enterprise: Professional Services Automation To receive accurate pricing information, contact Mavenlink directly.

Q. What are the main features of Mavenlink?

Mavenlink offers the following features:

  • API
  • Accounting integration
  • Ad hoc reporting
  • Budgeting and forecasting
  • Business intelligence
  • CRM integration
  • Collaboration tools
  • Collaborative review
  • Collaborative workspace
  • Critical path
  • Custom fields
  • Design management
  • Drag & drop interface
  • Estimating
  • File sharing
  • Financial reports
  • Forecasting
  • Gantt charts
  • Multiple billing rates
  • Multiple projects
  • Performance reports
  • Planning tools
  • Prioritizing
  • Profitability analysis
  • Progress reports
  • Progress tracking
  • Project estimating
  • Project management
  • Project planning
  • Project templates
  • Project time tracking
  • Projections
  • Real time analytics
  • Real time updates
  • Resource Management
  • Resource allocation
  • Shared workspace
  • Task management
  • Task planning
  • Task scheduling
  • Task tracking
  • Third party integration
  • Time & expense tracking
  • Time tracking by project
  • Timer
  • Timesheets

Q. Who are the typical users of Mavenlink?

Mavenlink has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Mavenlink support?

Mavenlink supports the following languages:

English

Q. Does Mavenlink support mobile devices?

We do not have any information about what devices Mavenlink supports

Q. What other apps does Mavenlink integrate with?

Mavenlink integrates with the following applications:

APIANT, Azuqua, Bitium, Cyfe, Hubstaff, QuickBooks Online, QuickBooks Online Advanced, Time Doctor, VisitorTrack, Zoho Flow

Q. What level of support does Mavenlink offer?

Mavenlink offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Video Tutorials, Phone Support