The Service Desk Solution on-premise or in the Cloud!
(0 reviews)With SupportDesk customers can log, update and interrogate their own calls via the user-friendly self-service portal. You can promote self-diagnosis by giving your customers access to specially screened areas of your KnowledgeBase. Our help desk app also includes a mail merge functionality to produce attractive form letters and emails. SLA's can be assigned to Customers, Products, Inventory, or the incident itself. Another outstanding function of SupportDesk is the possibility to create reports to show customers whose contracts are due to expire.
On-Demand $30 per Login per month
On-Premises $300 per Login
"SupportDesk's flexibility is one of its main strengths"
Toby Wickenden, Head of Services,
Avenir Telecom
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"We register about 350 incidents in peak times, some of them involving multiple agencies, so the software is vital"
Josephine Fox, Business Support Manager,
World Challenge
Below are some frequently asked questions for SupportDesk.
SupportDesk offers the following pricing plans:
Starting from: US$30,00/month
Pricing model: One Time License, Subscription
Free Trial: Available
On-Demand $30 per Login per month
On-Premises $300 per Login
SupportDesk offers the following features:
SupportDesk has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
SupportDesk supports the following languages:
English
SupportDesk has the following pricing plans:
One Time License, Subscription
We do not have any information about what devices SupportDesk supports
We do not have any information about what integrations SupportDesk has
We do not have any information about what support options SupportDesk has
