GlobalLink

Deliver local language products, services, applications

4,6 /5 (47 reviews) Write a Review!

GlobalLink Overview

What is GlobalLink?

Companies of all types and sizes are globalizing their businesses and tapping revenue streams from across the world. To accommodate a company’s growing worldwide visibility, TransPerfect provides website and software localization, GMS (globalization management system) software products and enterprise-level, professional translation services to companies focused on gaining worldwide brand recognition.
TransPerfect enables clients to localize their websites while drastically reducing the time, effort and costs associated with not only the translation process itself, but each area of workflow surrounding the management of multilingual content. The GlobalLink Product Suite is a modular group of technology applications built and customized to manage the hurdles of localization. Comprised of state-of-the-art proprietary software tools, the modular suite offers a wide range of capabilities. Each product can function independently or as part of an integrated GMS that drives efficiency across the enterprise.
Solutions include:
• GlobalLink OneLink - A Zero-IT Solution for launching and maintaining multilingual websites quickly and cost-effectively.
• GlobalLink Project Director - an enterprise localization platform that provides customized workflows, CMS integration, reporting and multi-vendor management in a hosted or on-premise deployment model.
• GlobalLink TM Server - a robust, reliable and scalable translation memory solution that allows translation memories to be shared in real-time across the enterprise.
• GlobalLink Translation & Review Portal - a web-based, collaborative application that streamlines the linguistic verification and review process.
• GlobalLink Term Manager is a web-based terminology management tool that allows translation managers to modify, review, search or delete existing terms to give a consistent, accurate message, every time.

GlobalLink Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
One Time License
Subscription
Value for money

GlobalLink Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China, India
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 20 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

GlobalLink Reviews

GlobalLink Reviews

Overall rating
4,6
/
5
Excellent
33

Very good
10

Average
4

Poor
0

Terrible
0

Value for Money
4,5
Features
4,5
Ease of Use
4,5
Customer Support
4,8
91% recommended this app
James S.

Best translation software on the market

They are the best. They have a solid team with high standards for customer service and bend over backwards to make sure that their solution meets your business requirements.


Georg K.

A platform for collaborative translation

You can tell that GlobalLink was designed and built by practitioners and honed and fine tuned by a large organization for its daily usage. Some of the features may be optimized for an LSP organization that are not as valuable or fitting for a buyer with a different supply chain structure.

Working with TDC in improving the product was a great privilege.


Sophie W.

Functional software

Overall good, yet I feel more features that increase the UX could be explored. In addition, for the price of the service as a whole I would expect some more customer centric features. Like the example above.


Ricardo R.

Globalink


Tatiana B.

Very satisfied with our partnership with GlobalLink


James S.
Industry: Nonprofit Organization Management
Company size: 201-500 Employees

Best translation software on the market

Used Daily for 2+ years
Reviewed on 2020/06/03
Review Source: Capterra

They are the best. They have a solid team with high standards for customer service and bend over backwards to make sure that their solution meets your business requirements.

Pros

Super easy to use on multiple CMS's. There are a variety options to choose from in terms of connecting it to your content.

Cons

No real cons to think of for the translation software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Georg K.
Industry: Computer Hardware
Company size: 10 000+ Employees

A platform for collaborative translation

Used Daily for 2+ years
Reviewed on 2020/02/24
Review Source: Capterra

You can tell that GlobalLink was designed and built by practitioners and honed and fine tuned by a large organization for its daily usage. Some of the features may be optimized for an LSP organization that are not as valuable or fitting for a buyer with a different supply chain structure.

Working with TDC in improving the product was a great privilege.

Pros

GlobalLink is a powerful translation management system that breaks down most data and process silos to allow a complex supply chain to share data and collaborate in real time. Translators can work in a fully-featured browser-based translation editor. They have their translations of sentences and glossary terms at their fingertips. Concordance search against a 50 million words sequence of translation memories is lightning fast. Translators can share terminology suggestions in real time or kick off a workflow that routes their linguistic query directly from the translation environment to the person who answers back to the translation environment. Translators ask many questions, they are an indicator of translators being engaged and a direct predictor of translation quality. The above features drive quality and productivity and enable an organization to practice agile development and delivery of global content in a sustainable manner.

Cons

There are a few bits and pieces missing:
- a supply chain model that is built up from the ground to fully enable LSPs to manage their user accounts;
- electronic workflows need to be fully dynamic, allowing PMs to add or remove select workflows even in an ongoing submission;
- to ensure fair payment to translators who collaborate on a submission, after-the fact analysis of word count is needed to determine which translator translated a sentence and which translator benefited from this translation in a repeated instance.
- the built-in linguistic checks need to accommodate variances across target languages (e.g., white space needed before a colon in French, but not in German).
- the integration with the DQF needs to also capture quality metrics. It currently only captures productivity metrics. Sending data to the DQF is valuable to compare oneself to other organizations in the industry.
- Many admin features are not exposed to the buyer. For example, it would be useful for the buyer to be able to configure the MT integration.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sophie W.
Industry: Apparel & Fashion
Company size: 1 001-5 000 Employees

Functional software

Used Weekly for 2+ years
Reviewed on 2020/07/24
Review Source: Capterra

Overall good, yet I feel more features that increase the UX could be explored. In addition, for the price of the service as a whole I would expect some more customer centric features. Like the example above.

Pros

It's simple in set-up. You send in a file, it comes back translated. You can attach reference files, make notes, set the date. It's got all the key features you need and it always works, never any bugs.

Cons

It's very basic. I would expect that as the service is quite expensive there would be a library feature which allowed you to search for already translated copy. We have these very basic sentences, for example "thank you for subscribing to the newsletter". We might place this in one location on the site, yet two years later CRM wants to leverage this translation. In order for me to find the translation deck I will have to remember where I saved the original file/named the project. Since all of these decks are part of the Global Link database it would be much more useful if I could just look for it in there.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Ricardo R.
Industry: Hospitality
Company size: 5 001-10 000 Employees

Globalink

Used Daily for 1+ year
Reviewed on 2020/08/06
Review Source: Capterra

Pros

The software is easy to use, the translations that we receive most of the time are correct and the time we invest in translations is much less. Nowadays we are more efficient using this software

Cons

I just miss more statistical data on the translations we asked for.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Tatiana B.
Industry: Hospitality
Company size: 10 000+ Employees

Very satisfied with our partnership with GlobalLink

Used Daily for 1+ year
Reviewed on 2020/02/11
Review Source: Capterra

Pros

The software is sturdy and very user friendly. But I must say that what I like best is the team of people behind it, and the way they become one with our team in helping us reach our goals.

Cons

We had some bugs in the beginning, nothing major, and we were able to work together in finding a quick response.

Response from TransPerfect Global

Thank you, Tatiana! We appreciate your support and truly value our partnership. Thank you for the positive feedback and we really enjoyed having you at GlobalLink NEXT.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,8/10
Based on 47 user ratings
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GlobalLink Pricing

GlobalLink Pricing

Starting from
N/A
Free Trial
One Time License
Subscription
Value for money
Value for Money
4,5/5
Based on 47 user ratings
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GlobalLink Features

GlobalLink Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
4,5/5
Based on 47 user ratings
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Categories

Additional information for GlobalLink

Additional information for GlobalLink

Key features of GlobalLink

  • Automated Change Detection for Language Updates
  • Modular Architecture
  • Multi-platform
  • Published Web-Services API for integration
  • SaaS or On-Premise Options
  • Vendor Neutral

Benefits

Savvy businesses recognize the need to mirror their U.S. approach when expanding their global reach. As competition for international revenue grows, companies will keep pace only by localizing and optimizing their websites. By providing customers with the solutions needed to engage with global customers, GlobalLink enables them to compete worldwide.

The GlobalLink Product Suite allows clients to:
• Deliver local language products, services, applications, training and content in a culturally appropriate manner.
• Use a completely hosted solution or install software on-premise based on IT requirements.
• Ensure that a client will never be charged to translate the same phrase twice, while still maintaining consistency and quality, and keeping turnaround times to an absolute minimum.
• Automate the process of updating and maintaining global content, effectively eliminating internal project management.

GlobalLink FAQs

GlobalLink FAQs

Below are some frequently asked questions for GlobalLink.

Q. What type of pricing plans does GlobalLink offer?

GlobalLink offers the following pricing plans:

Pricing model: One Time License, Subscription

Free Trial: Available

Q. What are the main features of GlobalLink?

GlobalLink offers the following features:

  • Automated Change Detection for Language Updates
  • Modular Architecture
  • Multi-platform
  • Published Web-Services API for integration
  • SaaS or On-Premise Options
  • Vendor Neutral

Q. Who are the typical users of GlobalLink?

GlobalLink has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does GlobalLink support?

GlobalLink supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Q. What type of pricing plans does GlobalLink offer?

GlobalLink has the following pricing plans:

One Time License, Subscription

Q. Does GlobalLink support mobile devices?

We do not have any information about what devices GlobalLink supports

Q. What other apps does GlobalLink integrate with?

We do not have any information about what integrations GlobalLink has

Q. What level of support does GlobalLink offer?

We do not have any information about what support options GlobalLink has