Mikogo

Mikogo

Show any screen content from your computer over the Web in real-time to multiple people.

3.6/5 (17 reviews)

Mikogo Overview

Mikogo is an easy-to-use free screen sharing solution that provides a fast and secure solution for web conferencing, online meetings, remote support, webinars, sales calls, web presentations, and more.

With high-speed desktop sharing capabilities, Mikogo allows the presenter to share their screen (including any document or application) with their meeting participants live over the Web in real-time. Anything the presenter can see on their screen, the participants are able to view remotely on their very own screens.

There are many features included with Mikogo as a free download. Businesses benefit by upgrading to a business account with further features.

Security is of a high standard, employing an industry-leading AES encryption, along with several other security measures.

A quick and straightforward setup means that Mikogo is suitable for all users, from the average computer novice to the more advanced user.

Pricing

Starting from
$13/month
Pricing options
Free Trial
Free
One Time License
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 18 others, Dutch, English, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

Mikogo Reviews

Overall rating
3.6/5
59% positive reviews
6
Excellent
4
Very good
3
Average
2
Poor
2
Terrible

Not hard to use but don't look for support

Used Weekly for 2+ years
Reviewed on 3/14/2019
Review Source: Capterra

I had been using Mikogo for several years now and most of the time it worked fine for my purposes. Specifically, I conduct remote enrollment services and need the software to run on any platform (ie. Mac & PC). I never have more than one participant besides myself in the conference. I also need to be able to transfer control of the mouse and keyboard for remote signature. I need to be able to transfer documents via secure file transfer or FTP and the software must be HIPAA compliant. Mikogo ran fairly well for me unless I had a Mac participant. In those cases, I found I was not always able to transfer mouse and keyboard control and unable to transfer documents. Recently I purchased a new laptop and when I ran the software from this PC, I could not find any documents to transfer even though they were stored locally on my PC. When I tried contacting support, I was unable to reach anyone by phone or chat and my emails went unanswered. I was given no other option than to drop my subscription and look for another service. Shame on you Mikogo, for selling a product in this country without any access to technical support.

Pros

It was fairly easy to use and in up until recently had few complaints.

Cons

The product gets failing grades for support when things don't work as planned!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

1.0/10

Mikogo Free Remote Access Software

Used Weekly for 2+ years
Reviewed on 2/13/2019
Review Source: Capterra

Pros

This software does basic remote access for free!

Cons

There are bugs to work out, it doesn't capture UAC prompts properly, and doesn't capture windows key keystrokes properly.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10

Not worth the money.

Used Weekly for 1+ year
Reviewed on 7/2/2018
Review Source: Capterra

no benefit that other services do a better job of providing

Pros

Very easy to setup application, and easy to use. It's also simple for people invited to join and share screen.

Cons

The Screen freeze, the screen freeze, the screen freeze, no audio support so you cannot record voice and video, The customer support is poor at best. They also forced another year's subscription on me - they require paypal auto renew, The vast majority of companies will allow you to cancel an auto renew if you let them know in a reasonable time. I notified then within 5 minutes of renewal notice they refused to allow me to cancel - now I have paid for full year for software I would rather throw away. not a reputable company.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

0.0/10

Web demo made easy enough for a senior citizen to use

Reviewed on 11/1/2016
Review Source: Capterra

I have a startup and need to do live web demo to prospective customers. Our application runs on Linux but customers view the demo on Windows. Mikogo came to the rescue. The first demo went so well, and the cost is so minimal, that I upgraded to allow more viewers. The instructions for customers are so easy to follow that nontechnical people (I am in a medical education field) can join in my sessions without difficulty. My mikogo contact always answers questions very promptly.
The only reason I didn't give this a 5 for functionality is due to a slight lag when playing real time video. If you don't require live video for your presentation, then mikogo is fine.

Response from BeamYourScreen

Thank you Florence!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Mikogo has not been reliable

Used Daily for 1-5 months
Reviewed on 7/20/2016
Review Source: Capterra

We demo or software remotely as part of our sales effort. It reflects very poorly on our product if we cannot conduct a demo because our meeting software is down. I was an early user of Mikogo and liked the product. Lately we have been affected by a number of outages and cannot risk using the service any longer. We paid for a year they don't remind any portion of that as they say they have met their 98% uptime service level. I am not sure how they calc uptime, but if they do it to their advantage they would come up with 8760 hours in a year, which would allow for 175 hours down. We can't as a company justify paying for a service that can be down that much, and unfortunately has been down a lot when we needed it.

Pros

It can do both remote support and online meetings

Cons

In our experience unreliable, screen quality poor, and sometimes our users has difficulty installing the client.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

0.0/10

Mikogo Pricing

Starting from
$13/month
Pricing options
Free Trial
Free
One Time License
Subscription
Value for money

-Freeware version available (does not include the Premium features)
-Single user plans start at $13/month for up to three participants (Basic Plan), to $19/month for up to 25 participants (Professional Plan)
-Multi-user plans, such as the Mikogo Team plan, start at $39/month with up to 25 participants
- Lifetime plans: instead of paying for a subscription service every year, customers can make a one-time payment and get a lifetime plan for Mikogo, starting at $312.

Mikogo Features

  • API

  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Customizable Branding
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • File Management
  • Permission Management
  • Projections
  • SSL Security
  • Search Functionality
  • Third Party Integration

Additional information for Mikogo

Key features of Mikogo

  • Adjust Speed/Quality Settings
  • Application Selection
  • Chat
  • Copy/Paste/Email Session Info
  • Disabling Specific Features
  • File/Clipboard Transfer
  • HTML Viewer - 100% browser based
  • Meeting Scheduler
  • Multi-Monitor Support
  • Participant Emoticons
  • Participant Pointer
  • Pause Transmission
  • Profile Manager
  • Recording and Playback
  • Remote keyboard/mouse control
  • Screen sharing with multiple participants
  • Session Login on your Website
  • Switch presenter
  • Usage Reports
  • Whiteboard

Benefits

- Free account available with many included features
- Cross-platform: PC, Mac and Linux
- Go Mobile! iOS and Android apps for smartphones and tablets
- Save yourself time and money
- Join meetings without any downloads or registrations, 100% browser-based.
- No configuration of firewalls or networks required
- Share any application and document
- Easy-to-use interface
- User interface available in over 30 languages

Mikogo FAQs

Below are some frequently asked questions for Mikogo.

Q. What type of pricing plans does Mikogo offer?

Mikogo offers the following pricing plans:

Starting from: $13/month

Pricing model: Free, One Time License, Subscription

Free Trial: Not Available

-Freeware version available (does not include the Premium features)
-Single user plans start at $13/month for up to three participants (Basic Plan), to $19/month for up to 25 participants (Professional Plan)
-Multi-user plans, such as the Mikogo Team plan, start at $39/month with up to 25 participants
- Lifetime plans: instead of paying for a subscription service every year, customers can make a one-time payment and get a lifetime plan for Mikogo, starting at $312.

Q. What are the main features of Mikogo?

Mikogo offers the following features:

  • Adjust Speed/Quality Settings
  • Application Selection
  • Chat
  • Copy/Paste/Email Session Info
  • Disabling Specific Features
  • File/Clipboard Transfer
  • HTML Viewer - 100% browser based
  • Meeting Scheduler
  • Multi-Monitor Support
  • Participant Emoticons
  • Participant Pointer
  • Pause Transmission
  • Profile Manager
  • Recording and Playback
  • Remote keyboard/mouse control
  • Screen sharing with multiple participants
  • Session Login on your Website
  • Switch presenter
  • Usage Reports
  • Whiteboard

Q. Who are the typical users of Mikogo?

Mikogo has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Mikogo support?

Mikogo supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

Q. What type of pricing plans does Mikogo offer?

Mikogo has the following pricing plans:

Free, One Time License, Subscription

Q. Does Mikogo support mobile devices?

Mikogo supports the following devices:

Android, iPhone, iPad

Q. What other apps does Mikogo integrate with?

Mikogo integrates with the following applications:

Projectplace

Q. What level of support does Mikogo offer?

Mikogo offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials