About SurveyLab

SurveyLab is professional survey software for any size of business, non-government organizations, and professionals. SuveyLab is a survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics. Suitable for businesses within market research, customer experience, digital, sales, or employee insights, SurveyLab can be used collaboratively for any size team.

SurveyLab understands the power of teamwork and users can work in a team, assign roles, and access rights for surveys and tests. The cloud-based app provides HTTPS / SSL surveys encryption, password strength verification, security policy management, and event logs so that businesses can track operations on your account and ensure security.

Any type of device can be used for SurveyLab surveys including pc, laptop, tablet, or mobile. Full
responsiveness of surveys enables automatic adaptation to device screen of any proportions. The cloud-based app also supports a range of languages, including right-to-left written languages like Arabic, Hebrew, or Persian (Farsi).

21 different question types are available in SurveyLab, including advanced ones like Matrix, NPS / NPS2, rating, upload file, hot spots, or heat maps in order to help businesses create custom forms adapted to their needs. Users are able to adjust survey themes to their branding. They can choose survey colours, fonts, buttons to meet business needs. Logos can also be added, as well as redirections and custom survey URL.

With SurveyLab you can analyze survey results in real-time, create cross-tab reports, compare segments, filter and download results in any format (CSV, Excel, SPSS, PDF, PowerPoint).

SurveyLab provides access to one of the biggest online survey panels, with over 100 million panellists in 150 countries including Cint, Research Now, MyPanelLab and iWadi to deliver the best sample quality.


Key benefits of SurveyLab

  • Design custom online surveys in seconds with an unlimited number of questions.

  • Surveys can be optimized for laptops, PCs, tablets, and smartphones so that surveys can be completed on the go.

  • Custom branding can be added to all surveys including logos, colours, custom redirects, and fonts.

  • Responses can be collected from a range of channels including email, SMS, web widgets, Facebook, Twitter, and more.

  • Users can ensure data security with HTTPS / SSL encryption, and password protected surveys.

  • Images

    SurveyLab Software - List of surveys
    SurveyLab Software - Survey example
    SurveyLab Software - Custom skins
    SurveyLab Software - Mobile optimized surveys
    SurveyLab Software - Thank you page with redirection
    SurveyLab Software - Search surveys
    SurveyLab Software - Question types
    SurveyLab Software - Custom answer fields
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    SurveyLab video
    SurveyLab video
    SurveyLab video
    SurveyLab Software - List of surveys
    SurveyLab Software - Survey example
    SurveyLab Software - Custom skins
    SurveyLab Software - Mobile optimized surveys
    SurveyLab Software - Thank you page with redirection
    SurveyLab Software - Search surveys
    SurveyLab Software - Question types
    SurveyLab Software - Custom answer fields

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    Reviews

    Overall rating

    4,9 /5
    (61)
    Value for Money
    4,8/5
    Features
    4,7/5
    Ease of Use
    4,8/5
    Customer Support
    4,8/5

    Already have SurveyLab?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 61
    Krystian
    Krystian
    Overall rating
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Perfect tool for academic research

    Reviewed on 2017/09/22

    Pros

    Fast and intuitive user interface allows for an effortless survey creation and speeds up whole process. Very handy data collection possibilities allows to reduce data processing time in the future and provides additional insights.

    Cons

    I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons.

    Carlos
    Overall rating
    • Industry: Human Resources
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Solution & excellent Customer Care

    Reviewed on 2021/03/01

    My experience with SurveyLab

    My experience with SurveyLab

    Pros

    SurveyLab have demonstrated to be a great solution, as well as a terriffic business partner solving our business needs and supporting our business model. They are always flexible and open to help.

    Cons

    At this moment for our business need we haven´t found any need that have not been fulfilled. There are som we are planning to implement, but SurveyLab is willing to work on them

    Reasons for Switching to SurveyLab

    Scope, Security, Business Model, Flexibility, customer care and Cost
    Benjamin
    Overall rating
    • Industry: E-Learning
    • Company size: 201–500 Employees
    • Used Monthly for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Good alternative to Google Forms

    Reviewed on 2019/10/17

    Was looking for an alternative to Google Forms, so as to standout from the crowd, and MySurveyLab...

    Was looking for an alternative to Google Forms, so as to standout from the crowd, and MySurveyLab did a great job.

    Was able to craft a 3-question survey in under 20 minutes, with the option to choose between open- and closed-ended questions.

    Highly recommended for users who do not have access to SurveyMonkey, Google Forms or Typeform due to organization firewall.

    Pros

    - Standalone software which is not part of Google Suite
    - Accessible to non-Google account users

    Cons

    - Pages took a little longer to load over the school wifi network, not sure if it is a bandwidth issue

    Rayna
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 10 000+ Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    survey lab to the moooon!

    Reviewed on 2023/12/02

    Pros

    i appreciate the ease of use while using survey lab and the accurate results provided

    Cons

    I have had nothing but smooth experiences and interactions while using survey lab

    Susanna
    Overall rating
    • Industry: Research
    • Company size: 2–10 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Best survey software for students

    Reviewed on 2019/11/04

    It's easy to use and to figure out. It gave a wide range of options and a clear overview of all the...

    It's easy to use and to figure out. It gave a wide range of options and a clear overview of all the collected results.

    Pros

    The diverse question options this site provides, as well as a structured analysis report. I also loved that this site allowed question-jumps (logic) because most other sites don't offer that for free. Being able to collabortate with other users on a survey was quite nice as well.

    Cons

    The limit to the results in the free version.

    Showing 5 reviews of 61 Read all reviews

    SurveyLab FAQs

    Below are some frequently asked questions for SurveyLab.

    SurveyLab offers the following pricing plans:

    • Starting from: US$49,00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    SurveyLab provides subscription plans to suit everyone needs. Prices range from $49 a month. Students get 50% off. Test any plan for 14 days for FREE. Starter: $49/month includes 1000 responses per month. Standard (for small companies): $99/month includes 2500 responses per month. Professional (for professionals and mid-size companies): $249/month includes unlimited responses. Enterprise plans are also available with unlimited responses included. Contact SurveyLab for a pricing quote.

    SurveyLab has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    SurveyLab supports the following languages:

    Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese

    SurveyLab supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    SurveyLab integrates with the following applications:

    Dropbox Business, Dynata Insights Platform, FreshMail, GTM, Google Analytics 360, Google Drive, Google Tag Manager 360, Intercom, LiveChat, Mailchimp, Mailchimp Transactional Email, PrestaShop, SALESmanago Marketing Automation, Salesforce Sales Cloud, Slack, Synerise, TRAFFIT, Zapier, Zendesk Suite

    SurveyLab offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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