About brightfin
brightfin is a revolutionary, subscription-based software provider of IT Expense Management and IT Finance Management (ITFM) solutions offered natively through ServiceNow or as a SaaS platform. brightfin helps companies manage IT assets and expenses related to mobile, telecom (fixed / voice & data), and cloud. In addition, brightfin enhances efficiency through automated workflows and industry-leading services such as UEM, lifecycle management, bill pay, procurement, and delivery.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
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Key benefits of brightfin
A TEM + ITFM partner that doesn’t suck.
We understand the pain of working with lackluster TEM or ITFM partners. And let’s face it, the traditional TEM model sucks. Systems are cobbled together, people don’t do what they say they will, SLAs are rarely met, and you can’t get answers when you need them. Not with brightfin.
One, unified platform for ALL IT expenses.
brightfin’s technology and solutions poise you to lead enterprise technology digitization beyond traditional telecom expense management. Empower yourself with software that brings the benefits of global IT expense transparency and cost control into a single, easy-to-use platform.
brightfin is Built on ServiceNow.
brightfin is the only TEM provider allowing you to optimize IT invoices inside of ServiceNow
No more painful TEM migrations.
The average IT team changes TEM providers every 2-3 years. That’s a painful process to go through. The brightfin platform has a 99% retention rate, which means you won’t have to go through another painful switch any time soon. Also, you can start using our platform without paying a dime until your existing TEM contract ends.
IT teams are our unsung heroes.
We think it’s time to sing. We help the rest of your company recognize IT as the rockstars you are. With brightfin by your side, you’ll always: Be secure that your expense data is accurate and up-to-date, get help quickly from a team of experts, and optimize IT costs and improve workflows.
Expert guidance. Fast.
Consider us your IT expense management guide. We’re here to make expense management effortless while showing the rest of your company the true value that IT provides.
A self-service experience your team will LOVE
When a team member needs help with their mobile device, we help you deliver an experience they’ll rave about. Simple, easy-to-use self-service portals right inside of the ITSM they’re already accustomed to using, which means no extra training is required. New orders, upgrades, plan changes, and more – all with configurable rules according to your policies.
Devices
Business size
Markets
Germany, United Kingdom, Japan, United States
Supported Languages
English, German
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to brightfin
Images
Features
Total features of brightfin: 94
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Reviews
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- Industry: Legal Services
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This is the best wireless management system I've ever seen.
Reviewed on 2018/03/14
Pros
This software was obviously created by smart teams that obviously listen to their customers, and are constantly enhancing the product.
Response from Visage Mobile
Thank you so much for your review!
- Industry: Information Technology & Services
- Company size: 5 001-10 000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mobility Central is easy to use and additional support is always available.
Reviewed on 2017/08/21
Benefits to the software is that you can see everything that is on the bill with the carrier...
Benefits to the software is that you can see everything that is on the bill with the carrier without having to call the carrier. If I need to see upgrade dates, bills, phone type, phone usage, etc......I can see that all on Mobility Central and never even need to contact that carrier and wait for that information to be given to me. Everything we need is in one spot and helps move my day along so I can focus on other projects.
Pros
I like that we are able to tailor reports based upon different projects we may have going on. You can run reports based upon most every field that we use such as cost center and LanID. I manage a large number of users and I get many questions on a daily basis from our users about billing and inventory. Mobility Central is very easy to see all things that our users ask about such as inventory and billing. Bill reconciliation process if easy to use and can be expedited quickly.
Cons
It would be a great benefit to be able to see more than one user at a time. Sometimes I need to compare user bills or user information between two or more employees. Current solution to that is to open more than one instance of Mobility Central. Reconciliation process is fairly easy, however I would like to be able to more easily undo any mistakes that I have made. A simple "undo" button for the last action completed would be helpful.
Response from Visage Mobile
Thank you for your review, Matt!
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
have used mobility central for a few years
Reviewed on 2016/11/08
Overall, the software does what it is supposed to. The development is slow to catch up with some...
Overall, the software does what it is supposed to. The development is slow to catch up with some of the more current industry trends, but it is cheap.
Response from Visage Mobile
Thank you for your review!
- Industry: Wireless
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 2016/10/28
Of course I am biased... :) Once users figure out what they can do with MobilityCentral they are...
Of course I am biased... :) Once users figure out what they can do with MobilityCentral they are very impressed!
Pros
summaries, drilldowns, accuracy
Cons
-hard to get users to actually use it
-the teams/manager login functionality is a little buggy . I've had some odd renaming of teams forcing me to lose access privilege settings. Also I have had to set up a bunch of dummy wireless users in order for managers to see their own wireless data included in their team views. As a result the tabs for all of their own data are blank.
-Custom views for manager log-ons are buggy. Views for multiple months are often either blank, take forever to load or never load at all
Response from Visage Mobile
Thank you for your review!
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Why I chose Mobility Central to support my client's reporting needs
Reviewed on 2016/10/24
Overview
' I am currently providing monthly mobile reporting for a client on a fee for service...
Overview
' I am currently providing monthly mobile reporting for a client on a fee for service basis. Reporting includes summary by user:
- user cost includes: total cost, LD cost, text cost, voice roaming cost, data roaming cost
- user usage includes: total mins, domestic data, roaming minutes, roaming data, # text msg
Reporting also includes charts and analysis of usage:
- Top 20 users, billing issues, exception reporting, etc'
' Various Vendors
- Canada: Telus & Bell
- USA: AT&T & Tmobile
The Challenge
' The challenge is to extract data from multiple carrier data sources to create one report
Solution
' I was previously using another product to extract and format the data. Initially this was working fine but processing issues started to crop up in mid 2015 and I didn't consider it a cost effective solution.
' I explored Visage as an alternative in July'15, did some parallel testing in August & September and then went live in October. A very smooth transition
Visage
' Excellent support from Channel Operations Manager Jamie Gran from the early testing stages to current day production
' Visage provides Multiple Environments
- a 'Sandbox' has been set up for Abilita for anyone interested in testing it out
- a Production environment is set-up for you once you go live
- a 'Demo' environment has been set up for Abilita to use as a marketing tool to your prospects or current clients
' I like the flexibility of the product offerings Visage provides:
- Pulse : free 'teaser' offering for your clients
- Mobility Central Reporting: provides access to all their standard reports plus my custom report
- Full Mobility Central Access: feature rich option (ie: you can provide your client with access to Mobility Central to view reports and charts if that's required
- Add on Modules (I haven't used these)
. Pool Recommendations Feature
. Comparative Analytics Feature
' Pricing is very competitive and fits my business model well
' Ease of Use:
- they extract the data each month based on the billing cycle date
- I have access to a host of standard reports via the Visage portal as well as the Custom Report they set up for my client
' Carriers:
- I understand visage can support data from most US carriers. Rogers from Canada is currently supported and they are in the process of mapping the data for Bell Canada
Response from Visage Mobile
Thank you for the review!
brightfin FAQs
Below are some frequently asked questions for brightfin.Q. What type of pricing plans does brightfin offer?
brightfin offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Per-line per-month subscription model
Q. Who are the typical users of brightfin?
brightfin has the following typical customers:
501-1 000, 1 001-5 000
Q. What languages does brightfin support?
brightfin supports the following languages:
English, German
Q. Does brightfin support mobile devices?
brightfin supports the following devices:
Q. What other apps does brightfin integrate with?
brightfin integrates with the following applications:
ServiceNow, ServiceNow Express, ServiceNow ITBM, ServiceNow ITSM, ServiceNow Knowledge Management
Q. What level of support does brightfin offer?
brightfin offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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