Zoho Projects

Project Management, Collaboration and Bug Tracking

4,2 /5 (225 reviews) Write a Review!

Zoho Projects Overview

What is Zoho Projects?

Zoho's powerful project and collaboration software consists of four base modules, available in each package as well as in the free version. The modules included in Zoho Projects are Tasks and Milestones, Documents, Project Calendars, and Meetings and Forums. All of them are part of the off-the-shelf capabilities of this application. As requirements scale up and needs intensify, the add-on modules of BugTracker, Time Tracking and Billing, Wiki, and Chat can be added without problems to the application to provide an economical solution for smaller businesses.

Tasks and Milestones: This module provides task management, project milestones, task dependency views, and reporting on any function. Gantt charts and stats of tasks—whether new, partially completed, or closed—are reported in this module. With the integrated Critical Path and Slack features (available in Enterprise), resource planning is now a cinch.

Document Management: This module allows you to create new documents, presentations, and spreadsheets using Zoho Office Suite and store within the software itself. There is no need for additional software. Microsoft Office, Microsoft Project, OpenOffice, StarOffice, AutoCAD, Photoshop, ZIP files and much more are compatible. You can import them into Projects and associate them to current projects, tasks or issues.

Project Calendars and Events: This module organizes meetings, events, and appointments with a browser from your desktop. Project calendars can be shared, you can send automatic reminders, and calendars are accessible from anywhere and for any user of the project.

Project Forums: Collaboration is one of the main components of PM. With this module, interactive message boards can be leveraged so that scattered project teams can collaborate, with information accessible to anyone in the team.

Time Tracking and Billing (available in higher paid plans)): This module features useful time tracking functionalities and associates timesheets, enabling billing functions. Timesheets are exportable to Zoho Sheets and even to an Excel spreadsheet. When executing a project using Zoho Projects, the Time Sheets functionality capturing project billing requirements can be exported to the Zoho Billing application. Create invoices from the timesheets and send them to various payroll and invoicing systems.

Pages: This module offers a team intranet collaboration area for adding, sharing, and creating documents, spreadsheets, presentations, and videos, all of which can all be managed in one place. This forms a repository for one source of project tracking.

Bug Tracker: This module allows you to report tracking and fixing bugs as well as the configuration of workflows, and permissions for bug submission and status changes — a nice feature not usually included in PM software. The bug-tracking module is more often used internally as an incident tracker within a project.

Chat: A real-time chat room built for team and project collaboration that is executed from the browser and offers an archiving feature. This module is very useful for white boarding and brainstorming throughout a project life cycle. The chat module can capture several conversations occurring among different work teams.

Zoho Projects is a good fit for all companies, be it small, medium or large enterprises without a PMO or certified PMPs on staff. Its application provides a common sense approach to creating projects, tasks, scheduling, planning, and collaboration in order to complete a project. This application enables organizations to manage projects without hassle, thus lowering administrative costs. For smaller organizations, excess features that can clutter or confuse and extend the learning curve are not present here. The interface is intuitive, and users can customize their own interface by using WYSIWYG configuration options. Overall, Zoho Projects is a good tool for businesses of any size, offering PM capabilities without a steep learning curve. By providing the correct PM tools, Zoho Projects enables organizations to complete their projects.

Zoho Projects Overview

Pricing

Starting from
US$18,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Free plan- 3 users and 2 projects
Standard plan- $12.50/month paid annually or $18/month paid monthly for 10 users and 10 projects
Express plan- $40/month paid annually or $50/month paid monthly for 15 users and unlimited projects ($4 /additional user)
Premium plan- $85/month paid annually or $100/month paid monthly for 20 users and unlimited projects ($5 /additional user )
Enterprise plan- $125/month paid annually or $150/month paid monthly for 25 users and unlimited projects ($6 /additional user)


Zoho Projects Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China, India
Supported Languages
Chinese (Simplified), Czech, Danish, Dutch, English and 11 others, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Media

Dashboard
Gantt Charts
Zoho Projects video Zoho Projects video Zoho Projects video Zoho Projects screenshot: Dashboard Zoho Projects screenshot: Gantt Charts Zoho Projects screenshot: Zoho Projects screenshot: Zoho Projects screenshot: Zoho Projects screenshot: Zoho Projects screenshot: Zoho Projects screenshot: Zoho Projects screenshot:

Zoho Projects Reviews

Zoho Projects Reviews

Overall rating
4,2
/
5
Excellent
92

Very good
98

Average
24

Poor
7

Terrible
4

Value for Money
4,2
Features
4,2
Ease of Use
4
Customer Support
4,2
84% recommended this app
Prathamesh M.

Excellent tool for task management

My overall experience is great with Zoho projects, it works fine if given the right technology support. In past three years we have done multiple updates and customization on Zoho projects and they have worked well for us. I personally would recommend Zoho projects to others to built a very good project management tracking system.


Jaideep T.

Great online collaborative project management tools with feature you have always wanted

While I have not used the customer support for Zoho Projects extensively, all of the other Zoho tools that I use have an extensive Knowledge Base, very active public forum where people respond quickly, in-built live-chat to chat with a customer service representative, and plenty of videos on YouTube to learn different aspects of the software.


Amy W.

Do not get Zoho Projects!

Terrible.


Verified Reviewer

Great solution for agency resourcing

We're very happy with the power of the solution and feel that it will support our growth. Getting the system configured and learning how to use it properly was a steeper curve than we anticipated.


Jayme A.

Comprehensive Project Management Software

In general, my experience with zoho has been positive. I'm happy to use it and my team likes all the different solutions zoho has for our business.


Prathamesh M.
Industry: Apparel & Fashion
Company size: 1 001-5 000 Employees

Excellent tool for task management

Used Daily for 2+ years
Reviewed on 2020/10/12
Review Source: Capterra

My overall experience is great with Zoho projects, it works fine if given the right technology support. In past three years we have done multiple updates and customization on Zoho projects and they have worked well for us. I personally would recommend Zoho projects to others to built a very good project management tracking system.

Pros

Zoho projects has been part of our organization from past 3 years. It is a very useful tool for project management. It has high importance in task management especially in tracking down deliverable in kanban projects. The user interface is very friendly and the dashboard is highly interactive. Milestones can be easily set and can be tracked throughout its completing period. Project lags, time delays, and bottlenecks can be identified easily in the system. This tool also helps to manage teams and individual tasks assigned to each person. Notifications can be enabled to track individual performances. Overall, this tool is multi-purpose tool that can perform wide range of tasks.

Cons

Zoho projects are hard to customize. Its scalability is very limited to certain tasks. It is good in project management, but it fails to provide a communication channel between people. Chat windows lag a lot between communication and real time forums take lot of time to update. Zoho requires high internet bandwidth, slow internet creates problem with updates and Zoho starts lagging. Multi user portal has also lot of issues. Even multi user portal is a common feature. The feature creates issues with file sharing. It takes lot of time for file transfers.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Jaideep T.
Industry: Financial Services
Company size: 2-10 Employees

Great online collaborative project management tools with feature you have always wanted

Used Weekly for 6-12 months
Reviewed on 2019/10/24
Review Source: Capterra

While I have not used the customer support for Zoho Projects extensively, all of the other Zoho tools that I use have an extensive Knowledge Base, very active public forum where people respond quickly, in-built live-chat to chat with a customer service representative, and plenty of videos on YouTube to learn different aspects of the software.

Pros

Zoho Projects has the following features - no restrictions on number of projects you can create. Easy to switch between projects in the same online interface vs managing multiple files. Ability to create workflow automations that trigger on event based activities, which enables standardization of processes. Ability to share projects with outside vendors/project participants and improve the collaborative nature of Project management.

Cons

More flexibility on making the user interface more compact (like Excel or MSP). Current interface is well spaced, but some users may like a more compact view. More simplified Gantt Charts that help us understand progress and dependencies. Ability to export projects to Excel for sharing with others we can't/don't want to bring on to Zoho projects

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Amy W.
Industry: Management Consulting
Company size: 11-50 Employees

Do not get Zoho Projects!

Used Daily for 1-5 months
Reviewed on 2018/01/03
Review Source: SoftwareAdvice

Terrible.

Pros

There is very little, if anything about this product that is likable. I guess, if pushed, I would say the calendar feature and the forum features are interesting but by no means makes up for the lack of features overall of Zoho Project. We are a small to medium business that recently, and regrettably, transitioned from Harvest to Zoho. There is quite a gap in pricing between the two platforms but you get what you pay for, mainly how many users you have. Zoho Project feels more like a bata test platform, then an actual product that should be live and used by any business. If you are doing very basic project management, like planning a wedding or a home renovation this tool would be good for you. But why would you pay for it when you can get any template on-line for free. The only other "pros" I could manage to list is their support. They have a help representative chat feature which is good and they are responsive. Unfortunately for them and mean most of it was used to inform me that "that feature is currently not available". Overall go with Harvest!

Cons

Does not integrate with Quickbooks. Can not add basic client contact information. Can't view all invoices that are due or in draft form (they force you to use another one of their clunky platforms). The Zoho Dashboard is terribly unhelpful and uninformative. You can not run basic reports like; time reports for team members across projects, expenses, invoiced projects, etc. You can't even simply alphabetize Client Users, so as you add clients they are sorted by when you entered them, only. You can only export information in one format and the reports provide very little (helpful) information; for example if you want to export your Clients. The report that is generated only provides the internal Client ID#, Name, User Name, Email Address, Role, Invoice. It does not provide State/End Dates, what Projects are associated with Clients, any Budget information, and so on, and so on. Invoice, Expense, and Time information are shown and available only through each individual Project. You can not see all invoices due, total amounts out standing, or time sheets across Projects and Clients. You are forced to click into each individual project to access that information and once again, the reports you are able to generate are very limited. I could go on about all the "cons" associated with Zoho Project but I don't have time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Verified Reviewer
Industry: Marketing & Advertising
Company size: 2-10 Employees

Great solution for agency resourcing

Used Daily for 1-5 months
Reviewed on 2020/03/03
Review Source: Capterra

We're very happy with the power of the solution and feel that it will support our growth. Getting the system configured and learning how to use it properly was a steeper curve than we anticipated.

Pros

We evaluated tons of online solutions for managing our small agency's projects. Most would be good at one thing, but fall down in others. Zoho Projects allows us to see projects and tasks, capture timesheets, and view resource allocations across the agency. It may be slightly on the over-powered size for just the few of us, but we want a platform that can support our growth. This seems to be the one.

Cons

The software seems to have a ton of features that we're still finding. It would be nice to have a way to make sure we're using it to it's fullest. For example, we were archiving tasks when they were complete but then realized that this process made it so timesheet hours couldn't be applied to those closed tasks. Adding a "closeout" custom status seemed to have solved it, but we'd love some info or training on best practices.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 9.0/10

Jayme A.
Industry: Marketing & Advertising
Company size: 11-50 Employees

Comprehensive Project Management Software

Used Daily for 2+ years
Reviewed on 2019/09/27
Review Source: Capterra

In general, my experience with zoho has been positive. I'm happy to use it and my team likes all the different solutions zoho has for our business.

Pros

Zoho is one of the industry leaders for project management software. It is has many APIs able and offers a lot of flexibility. The program is fairly easy to use and intuitive.

Cons

There are some features missing that I would like to see and it can sometimes be more time consuming to enter tasks than I would like it to be.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
8,1/10
Based on 225 user ratings
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Zoho Projects Pricing

Zoho Projects Pricing

Starting from
US$18,00/month
Free Trial
Free
Subscription
Value for money

Free plan- 3 users and 2 projects
Standard plan- $12.50/month paid annually or $18/month paid monthly for 10 users and 10 projects
Express plan- $40/month paid annually or $50/month paid monthly for 15 users and unlimited projects ($4 /additional user)
Premium plan- $85/month paid annually or $100/month paid monthly for 20 users and unlimited projects ($5 /additional user )
Enterprise plan- $125/month paid annually or $150/month paid monthly for 25 users and unlimited projects ($6 /additional user)

Free plan- 3 users and 2 projects
Standard plan- $12.50/month paid annually or $18/month paid monthly for 10 users and 10 projects
Express plan- $40/month paid annually or $50/month paid monthly for 15 users and unlimited projects ($4 /additional user)
Premium plan- $85/month paid annually or $100/month paid monthly for 20 users and unlimited projects ($5 /additional user )
Enterprise plan- $125/month paid annually or $150/month paid monthly for 25 users and unlimited projects ($6 /additional user)

Value for Money
4,2/5
Based on 225 user ratings
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Zoho Projects Features

Zoho Projects Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Multiple Projects
Prioritizing
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Planning
Task Tracking
Third Party Integration
Features
4,2/5
Based on 225 user ratings
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Categories

Additional information for Zoho Projects

Additional information for Zoho Projects

Key features of Zoho Projects

  • API
  • Android app
  • CRM integration
  • Calendar management
  • Chat functionality
  • Collaborative workspace
  • Custom fields
  • Document management
  • Email collaboration
  • Google apps integration
  • Hourly Tasks & Sub tasks
  • Invoices
  • Iphone app
  • Multiple projects
  • Planning tools
  • Project & event calendar
  • Project forums
  • Project planning
  • Project templates
  • Project time tracking
  • Real time analytics
  • Real time notifications
  • Reporting
  • Resource allocation
  • Resource management
  • Shared workspace
  • Task management
  • Task planning
  • Task scheduling
  • Timesheet management
  • Timesheets

Benefits

Zoho Projects, one of the best web based project management and collaboration tools, includes an issue tracking software that allows teams to collaborate and get projects done faster.

With Zoho Projects users can post their work status and project members can chat with each other. The Project Feed helps all team members get immediate updates about the current status of their project. Users easily can keep all content organized and accessible by centrally posting files and easily creating a project web page or documentation.

Create project files directly on a browser, without any need to install additional software. Upload Microsoft Office, Open Office, Star Office, AutoCad, Photoshop, ZIP files and any other kind of document, that can also be associated to a specific task, bug or project.

Zoho Projects' Bug Tracking module is a powerful issue submission software with which users can define a structure and organize how bugs are to be handled.

Users can customize their own interface by using Zoho Projects' WYSIWYG configuration options.

Keep track of your projects on the go with Zoho Projects' mobile apps available for iOS and Android.

Zoho Projects FAQs

Zoho Projects FAQs

Below are some frequently asked questions for Zoho Projects.

Q. What type of pricing plans does Zoho Projects offer?

Zoho Projects offers the following pricing plans:

Starting from: US$18,00/month

Pricing model: Free, Subscription

Free Trial: Available

Free plan- 3 users and 2 projects Standard plan- $12.50/month paid annually or $18/month paid monthly for 10 users and 10 projects Express plan- $40/month paid annually or $50/month paid monthly for 15 users and unlimited projects ($4 /additional user) Premium plan- $85/month paid annually or $100/month paid monthly for 20 users and unlimited projects ($5 /additional user ) Enterprise plan- $125/month paid annually or $150/month paid monthly for 25 users and unlimited projects ($6 /additional user)

Q. What are the main features of Zoho Projects?

Zoho Projects offers the following features:

  • API
  • Android app
  • CRM integration
  • Calendar management
  • Chat functionality
  • Collaborative workspace
  • Custom fields
  • Document management
  • Email collaboration
  • Google apps integration
  • Hourly Tasks & Sub tasks
  • Invoices
  • Iphone app
  • Multiple projects
  • Planning tools
  • Project & event calendar
  • Project forums
  • Project planning
  • Project templates
  • Project time tracking
  • Real time analytics
  • Real time notifications
  • Reporting
  • Resource allocation
  • Resource management
  • Shared workspace
  • Task management
  • Task planning
  • Task scheduling
  • Timesheet management
  • Timesheets

Q. Who are the typical users of Zoho Projects?

Zoho Projects has the following typical customers:

Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business

Q. What languages does Zoho Projects support?

Zoho Projects supports the following languages:

Chinese (Simplified), Czech, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Q. What type of pricing plans does Zoho Projects offer?

Zoho Projects has the following pricing plans:

Free, Subscription

Q. Does Zoho Projects support mobile devices?

Zoho Projects supports the following devices:

Android, iPhone, iPad

Q. What other apps does Zoho Projects integrate with?

Zoho Projects integrates with the following applications:

Hubstaff, ManageEngine AlarmsOne, Workato, Zoho Analytics, Zoho Books, Zoho CRM, Zoho Connect, Zoho Docs, Zoho Invoice, Zoho Show

Q. What level of support does Zoho Projects offer?

Zoho Projects offers the following support options:

FAQs, Video Tutorials, Online Support, Forum, Knowledge Base, Phone Support