--- description: Learn how Zoho Assist can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho Assist Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [Zoho Assist](/software/9913/zoho-assist) # Zoho Assist Canonical: https://www.getapp.za.com/software/9913/zoho-assist Page: 1 / 58\ Next: [Next page](https://www.getapp.za.com/software/9913/zoho-assist?page=2) > Quickly support remote customers through web-based, attended remote support sessions and manage remote computers effortlessly through unattended remote access. > > Verdict: Rated **4.7/5** by 1406 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Zoho Assist • Support remote customers through ad-hoc, attended remote sessions. Requires no prior installation. • Unattended remote access for computers, both inside and outside LAN, by deploying remote agent. Mass deployment options available. • Send updates or patches or any type of file to your remote customer's computer quickly during the session using in-built file transfer. • Reboot any remote computer with a single click and reconnect to the session without losing control. You can also reboot in safe mode. • Zoho Assist provides a free edition for professional support needs and costs from $12/month for additional technicians. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1406 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: ₹480,00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Bulgarian, Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Alerts/Notifications - Annotations - Authentication - Availability Indicator - Backup and Recovery - Billing & Invoicing - Chat/Messaging - Collaboration Tools - Conferencing - Customizable Branding - Customizable Reports - Customizable Templates - Dashboard - Desktop/Browser Sharing - Diagnostic Tools - Diagnostics Tools - Email Reminders ## Integrations (17 total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Remote Support Software](https://www.getapp.za.com/directory/563/remote-support/software) ## Related Categories - [ITSM Tools](https://www.getapp.za.com/directory/292/it-service-management-itsm/software) - [Remote Support Software](https://www.getapp.za.com/directory/563/remote-support/software) - [MSP Software](https://www.getapp.za.com/directory/645/managed-service-providers-msp/software) - [Remote Work Software](https://www.getapp.za.com/directory/1699/remote-work/software) - [Remote Desktop Software](https://www.getapp.za.com/directory/1731/remote-desktop/software) ## Alternatives 1. [TeamViewer ONE](https://www.getapp.za.com/software/90948/teamviewer) — 4.6/5 (11626 reviews) 2. [Slack](https://www.getapp.za.com/software/91563/slack) — 4.7/5 (24103 reviews) 3. [AnyDesk](https://www.getapp.za.com/software/120039/anydesk) — 4.6/5 (1786 reviews) 4. [Supremo Remote Desktop](https://www.getapp.za.com/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) 5. [Iperius Remote](https://www.getapp.za.com/software/2039655/iperius-remote) — 4.3/5 (227 reviews) ## Reviews ### "Happy Camper" — 5.0/5 > **Shannon** | *26 March 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The value for the money is excellent. I would highly recommend this product just based on that. Some of the competitors are charging in the upper $800 for an annual license. > > **Cons**: The only cumbersome part was learning how the system worked. However, that's to be expected with a new piece of software. After I understood the process, it was smooth sailing. > > Overall, the experience has been great. The customer service agents are awesome, and the program is very consistent. ----- ### "Good alternative over Teamviewer" — 5.0/5 > **Mike** | *06 May 2026* | Computer Hardware | Recommendation rating: 9.0/10 > > **Pros**: I prefer Zoho over Teamviewer, a North American Floridian based German company. Fast reliable connection in Canada. > > **Cons**: Not as well known by my customers as Teamviewer and does not have as many options as Teamviewer remote access. ----- ### "Zoho review" — 3.0/5 > **Patricia** | *25 January 2025* | Accounting | Recommendation rating: 3.0/10 > > **Pros**: That I could work on a return and when I get to office its ready to print or whatever needs done > > **Cons**: I have to leave my computer on at office > > Fair to Good I like that i actually login to the program I am using ----- ### "Reliable and Secure Remote Support Solution for Our Business" — 5.0/5 > **JUAN OSCAR** | *17 February 2026* | Broadcast Media | Recommendation rating: 10.0/10 > > **Pros**: Zoho Assist has been a great addition to our business. The remote connections are secure, stable, and easy to manage. The unattended access feature works very well and has improved our efficiency. Setup was simple, and the pricing is fair for the value provided. Highly recommended for businesses needing reliable remote support. > > **Cons**: The initial setup of advanced features can take some time to fully understand, but once configured, the platform runs very well. > > Our overall experience with Zoho Assist has been very positive. We use it regularly to support clients and manage multiple systems remotely, and it has improved our operational efficiency. The connections are secure and stable, which gives us confidence when accessing sensitive systems. It has become an essential tool in our daily workflow, and it delivers good value for the price. ----- ### "Efficient Remote Access for Daily Operations" — 5.0/5 > **Verified Reviewer** | *31 March 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Honestly, what I like most about Zoho Assist is how easy it makes everything. I can connect to a client’s computer in seconds and handle things on the spot without back-and-forth. It’s smooth, no headaches, and saves me a ton of time when I’m managing multiple dealerships. > > **Cons**: One downside is that the end user still needs to download and run an executable to start the session, which can add an extra step and sometimes slow things down. > > Zoho Assist has been a solid tool for my day-to-day operations. It’s helped me provide faster support, reduce downtime, and stay more responsive to clients. The ease of use and stability make it something I can depend on consistently. ----- Page: 1 / 58\ Next: [Next page](https://www.getapp.za.com/software/9913/zoho-assist?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/9913/zoho-assist) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data