Basecamp

Basecamp

Flexible project management & team communication tool

4.3/5 (10801 reviews)

Basecamp Overview

Basecamp is a collaborative project management and daily task tracking application suitable for use by teams of all sizes, from SMBs to large enterprises. As well as providing features for task management and team communication, Basecamp enables the management and safe, secure storage of project related material and communications.

Basecamp can be used by freelancers and small teams, as well as dispersed, multinational teams to communicate on project ideas, tasks and deadlines. Basecamp's project management tool can be used to send messages, share and collaborate on files and documents, time tasks, define deadlines, and give feedback.

Basecamp uses a simple, visual interface to help individuals and team's manage their shared and personal projects and tasks. Basecamp's dashboard provides an overview of all your discussions, to-dos, files, text documents and events in a single glance.

The optional permissions and views in Basecamp mean you can choose which team mates and clients to collaborate with. The PM tool can be used to send messages, host discussions, organize events and meetings, share files and emails, and assign tasks.

Basecamp provides a project management solution for organizing both internal team projects, as well as client projects. You can choose to restrict permissions and views for project items, as well as entire projects. This allows users to share certain items with clients, while keeping other items private for sharing among the team.

Pricing

Starting from
US$99,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States

Supported Languages

Danish, Dutch, English, Finnish, French and 7 others, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish

Basecamp Reviews

Overall rating
4.3/5
87% positive reviews
5162
Excellent
4206
Very good
1163
Average
210
Poor
60
Terrible
Kate B.

Easy, Affordable Project Management for Your Entire Team

Used Daily for 1+ year
Reviewed on 2019/08/16
Review Source: Capterra

Since we started using Basecamp, our project intake process has become much more organized and it's way easier to see what everyone has on their plate. It's also helped us get approval from key stakeholders since everyone at every step of every project has to-dos assigned to them. I also love the integrations. We sync with Everhour so we can keep track of exactly how long it takes to complete each step of each project, which has helped us become more efficient and also see where we're spending our time.

Pros

I love how intuitive Basecamp is to use and how easy it is to keep track of upcoming projects and set priorities. I'm new to project management and it's been so easy to set up every project and teach new employees how to navigate the system. You can set different projects for different teams and even invite clients to view projects. Plus, you don't have a limited number of seats so everyone in our organization can access it without us needing to purchase anything additional.

Cons

There are too many places to communicate within Basecamp so it's important that you have a clear process. You can comment on an overall project thread, a group and in each individual to-do so sometimes it's hard to tell where a comment is located. However, it does show you which to-dos have comments within them and there are easy-access notifications at the top of your screen at all times so as long as comments are recent, they're easy to find.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

9.0/10
Christopher D.

Gather around the fire, Basecamp is here!

Used Other for 2+ years
Reviewed on 2019/08/07
Review Source: Capterra

Basecamp felt fun to use and really made us feel that we were optimizing our workflows in terms of assigning tasks and work flows.

Pros

Basecamp's user interface has changed over the years and has become for easier for clients and client facing individuals. Basecamp became a part of a sales pitch in terms of giving access to clients to a platform where we were accessible and there to help them.

Cons

Basecamp has a lot of bells and whistles that are not immediately apparent. We did have to do a little digging under the hood in order to take advantage of some key features!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Chris N.

Organising the mess!

Used Daily for 2+ years
Reviewed on 2019/08/02
Review Source: Capterra

There is a distinct before and after Basecamp in our lives. After the implementation, we noticed a distinct improvement, not just in the output, but also in team culture and job satisfaction.
Basecamp helped to clear the mess that project communications were. While we still work a lot of hours, we now streamline it better.

Pros

Centralise all traffic, in-house and with clients.

Cons

It is a single approach to Project Management. The client side could be more developped as well.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Christopher F.

We would be a Mess without It

Used Daily for 2+ years
Reviewed on 2019/07/26
Review Source: Capterra

Despite my complaint about Discussions, I REALLY love this product and honestly cant' see how we could keep organized with the complexity of our projects without it. I know there are other products that do similar things in different ways, but you guys hit perfectly on providing exactly the functionality we need without a lot of extra fluff.

We use Basecamp B2 BTW and not B3 because we don't need all the additional fluff of B3. We have other products to handle chat (like Skype etc) so there was nothing about B3 that we needed. WE LOVE BASECAMP B2 !!!

Pros

I love the ease of use, and the how it allows us to keep very complex projects organized via the To-dos etc. I love the fact it lets our teams collaborate in a single location and keep everything related to a project organized. (We use Basecamp B2 FYI)

Cons

DISCUSSIONS. If I had a way to turn off the ability to start a new discussion I would. I like the fact the discussion area shows the chronological listing of activities, but I DO NOT like the concept of a discussion.

Everything we do in Basecamp is in the TO-DO section because you can assign ownership and due dates. A DISCUSSION on the other hand, cannot be assigned to someone or a date added.

Anything we need to discuss, can be done inside a specific TO-DO item and at the point someone needs to take action it can then be assigned to someone for ownership.

A discussion without the ability to assign ownership and a time element is Just a bunch of talking and worthless to a business.

I'm also continually having customers go out there and open new discussions when they want something instead of opening a to-do because discussions are the first thing they see. If I could turn off the ability to open a new discussion I would.

Because of the issue I just mentioned, it would be VERY HELPFUL if there was an easy way to move an item from a DISCUSSION to a TO-DO. That would make it easy to deal with the situation if someone opened a discussion instead of a to-do and also would make logical sense that people are talking about something for a long time (Discussing it) and then when it's time to get off their butt and do something they could move it to a to-do (have the history of the discussion) and assign ownership.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Daniel R.

(BC3) A friendly project management tool

Used Daily for 2+ years
Reviewed on 2019/07/24
Review Source: Capterra

Basecamp is a great way to collaborate with clients and teams still. The nature of direct 1-1 communications means it will never compete with Slack in terms of moment to moment integration (We dont use campfires or pings or whatever they are called), especially since we do a lot of work in JIRA and therefore our project and process are already disconnected (I could see Campfire being more useful if we were more actively using Basecamp). For now, it serves as a place to post assets for review and archival to the client, as well as a place to post longer messages, like meeting notes in a way that is organized and contextual.

Pros

The reintroduction of client permissions made BC3 instantly more usable as it reintroduced the collaborative nature that wa a hallmark of this product (The "clientside" approach was garbage)
Basecamp offers a clean and approachable structure to project management. It is not intended for software development really, but can be used to run a project or even as a company hub (we use it for both, though in full honesty we have mostly transitioned to slack).

Cons

As above, the initial clientside approach was really underwhelming. It worked for specific low-touch clients, but if you were actively collaborating, it was offputting and cumbersome.
It can be sort of cumbersome to navigate files, and I wish there were data integrations to link Google Shared drives

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

8.0/10

Basecamp Pricing

Starting from
US$99,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

For businesses, Basecamp costs a flat, fixed fee of $99/month or $999/year. This includes unlimited users and unlimited projects.

For non-profits and charities, a 10% discount is offered.

For teachers and students, Basecamp is free.

Basecamp Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Collaboration Tools
  • Drag & Drop Interface
  • Multiple Projects
  • Prioritizing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Task Management
  • Task Planning
  • Task Tracking
  • Third Party Integration

  • Gantt Charts
  • Progress Tracking
  • Timesheets

Additional information for Basecamp

Key features of Basecamp

  • @mentions
  • Activity dashboard
  • Activity management
  • Activity tracking
  • Agenda view
  • Applause
  • Assignment management
  • Attach files, quotes & code samples
  • Automatic notifications
  • Chat
  • Chat functionality
  • Client projects
  • Commenting
  • Deadline Tracking
  • Document management
  • Document review
  • Document tracking
  • Drag & drop interface
  • Due date tracking
  • Email Invitations & Reminders
  • Emoji
  • Employee profile
  • Event organization
  • File & document sharing
  • File management
  • File storage
  • File upload
  • Group discussions
  • Group discussions
  • Group summary report
  • Message board
  • Permission management
  • Prioritizing
  • Productivity reporting
  • Project archiving
  • Project management
  • Project notes
  • Project templates
  • Project templates
  • Project time tracking
  • Real time data
  • Reporting
  • Role-based permissions
  • Scheduled Emails
  • Search Functionality
  • Task management
  • Task planning
  • Task scheduling
  • Task tracking
  • Time / task reporting
  • Time tracking by project

Benefits

  • Basecamp has been translated into Spanish, French, Italian, German, Finnish, Portuguese, Danish, Dutch, Polish, Swedish, Greek, Russian, Hungarian, and Japanese

  • Basecamp allows users to archive old projects, as well as to export projects, or elements of projects.

  • Native mobile apps for iOS and Android mean that Basecamp is accessible to users on the go.

  • Basecamp integrates with dozens of third party apps, including Chrometa. Cyfe, Ducksboard, Geckoboard, Usersnap, SnapEngage, Bidsketch, Quoteroller, PandaDoc, PageProofer, Zapier, CloudWork, Citrix ShareFile and many more.

  • Basecamp allows you to communicate and coordinate activities with you colleagues and clients. Set up events using the joint project calendar, start a discussion with one or more people, share files and other media, and share emails.

  • Basecamp can be used to manage client projects as well as team projects. Share projects with clients and keep internal projects among you and your colleagues.

  • Basecamp FAQs

    Below are some frequently asked questions for Basecamp.

    Q. What type of pricing plans does Basecamp offer?

    Basecamp offers the following pricing plans:

    Starting from: US$99,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    For businesses, Basecamp costs a flat, fixed fee of $99/month or $999/year. This includes unlimited users and unlimited projects.

    For non-profits and charities, a 10% discount is offered.

    For teachers and students, Basecamp is free.

    Q. What are the main features of Basecamp?

    Basecamp offers the following features:

    • @mentions
    • Activity dashboard
    • Activity management
    • Activity tracking
    • Agenda view
    • Applause
    • Assignment management
    • Attach files, quotes & code samples
    • Automatic notifications
    • Chat
    • Chat functionality
    • Client projects
    • Commenting
    • Deadline Tracking
    • Document management
    • Document review
    • Document tracking
    • Drag & drop interface
    • Due date tracking
    • Email Invitations & Reminders
    • Emoji
    • Employee profile
    • Event organization
    • File & document sharing
    • File management
    • File storage
    • File upload
    • Group discussions
    • Group discussions
    • Group summary report
    • Message board
    • Permission management
    • Prioritizing
    • Productivity reporting
    • Project archiving
    • Project management
    • Project notes
    • Project templates
    • Project templates
    • Project time tracking
    • Real time data
    • Reporting
    • Role-based permissions
    • Scheduled Emails
    • Search Functionality
    • Task management
    • Task planning
    • Task scheduling
    • Task tracking
    • Time / task reporting
    • Time tracking by project

    Q. Who are the typical users of Basecamp?

    Basecamp has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Basecamp support?

    Basecamp supports the following languages:

    Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish

    Q. What type of pricing plans does Basecamp offer?

    Basecamp has the following pricing plans:

    Free, Subscription

    Q. Does Basecamp support mobile devices?

    Basecamp supports the following devices:

    Android, iPhone

    Q. What other apps does Basecamp integrate with?

    Basecamp integrates with the following applications:

    Billomat, Blinksale, Easy Insight, FreeAgent, Image Relay, Kayako, SeamlessGov, SnapEngage, Testuff, Usersnap

    Q. What level of support does Basecamp offer?

    Basecamp offers the following support options:

    FAQs, Knowledge Base, Online Support, Video Tutorials

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