FogBugz

FogBugz

Project, issue, and bug tracking for teams

4.3/5 (20 reviews)

FogBugz Overview

FogBugz makes it simple to track your projects. It focuses your team on what needs to be done, and brings schedules back into reality. Capture your tasks, features, and customer requests in a central location, bringing clarity to your development effort.

Software developers need time to work on our code without distractions and interruptions, and once we’re done, we need to know what’s next on the list. It’s pretty straight forward when you’re working independently or on a small team, but as team size increases the ideas of being productive and organized start to be at odds with each other.

At core, we think of software support as post-release software design. The job of the original designer is to imagine how a hoard of different people will respond to a product. Support's job is to allow product development to hear the actual response without being overwhelmed.

Pricing

Starting from
N/A
Pricing options
Free Trial
Value for money

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States

Supported Languages

English

FogBugz Reviews

Overall rating
4.3/5
80% positive reviews
10
Excellent
6
Very good
3
Average
1
Poor
0
Terrible

Tracking, logging and updating development issues with ease

Used Daily for 2+ years
Reviewed on 2017/12/21
Review Source: Capterra

Pros

Customisable so you can add you own fields and track in a way suited to your processes.
Searching is very flexible, each field can be searched against.
Fix dates and versions allow you see easily when an issue was resolved. (assuming the Devs correctly filled it in).
You can link cases together so if there is connection you can see the related cases in a panel at the side. You can make parent and child cases so if you can feature that can be broken into lots of sub tasks or features this is then easy to see.
You can set yourself to be email updated on case changes and updates.
Hosted service , so no updates to apply, servers to upgrade and maintain.

Cons

Searches can be save but your 'default' preference cannot be. e..g if you usually only want to find bugs not search through features this has to be selected everytime.
Recent updates have made the screen a bit cluttered compared to the previews views, although this could be due to not being used to the layout compared to previous versions.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Becky jewell L.

Excellent for tracking projects and bugs

Used Daily for 2+ years
Reviewed on 2018/05/20
Review Source: Capterra

Saves time and is simple - great web based bug/project tracking software for a midsized team. I don't have to worry about Fogbugz moving features around. Customer support is good.

Pros

I like the case, task, and subtasking abilities and how Fogbugz displays these in list form. Fogbugz has always been more list-based than panel-based(like Jira) which I think works when you have a huge amount of tasks or a very large team. When running a team of about 5 people I can see each person's name and a list of which tasks/bugs each person is working on.

It's also easy to add custom fields and set up workflows with the custom fields.

Cons

Fogbugz has looked the same for years, which is good for people who have used it for a long time, but it is hard to get new users/employees excited about using Fogbugz or to really believe in its modern capabilities. It's simple though

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
David C.

Easy to use bug tracking system that allows users to log bugs and features with priority levels

Used Daily for 2+ years
Reviewed on 2017/11/28
Review Source: Capterra

Main benefits were the ability to log and track bugs through a development cycle. We also used it for features. The ability to add sub cases to each issue was useful

Pros

Ease of use, no real training required
Allows you to add your own custom fields
Easily tag bugs that will be fixed for a certain version
set suitable priority levels for each bug
Can filter using any field
Can log features, bugs and tasks

Cons

The search is difficult to use once you have large amounts of data, especially if bugs dont have suitable titles
No real project management options
Not suitable for estimating/planning of bug fixing in agile
cant write as complicated queries as you can in other software

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Margaret R.

Wouldn't want to live without it.

Used Daily for 2+ years
Reviewed on 2016/12/27
Review Source: Capterra

We've been using FogBugz for issue tracking through 8 releases of our engineering software with a team spread over 3 continents. Anyone can open an issue, including virtual users per email. From there we have a modified Kanban setup that tracks the issue from backlog to current release MustDo, WIP, InQA, Done, assigning it along the way to the various players. Anyone can add notes, thoughts, suggestions at any stage and there is time-tracking, which, combined with the excellent searching and viewing features, allow us to report hours spent per task or project area, numbers of opened, resolved, closed issues per person, etc. A couple of times we have needed technical support and FogCreek was there immediately. We have evaluated other options once or twice but have not found anything tempting. Costs a bit but worth the money.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Heena N.

Fogbugz is an easy to use bug tracking tool.

Used Daily for 2+ years
Reviewed on 2018/04/20
Review Source: Capterra

Pros

- user-friendly UI
- import list of bugs in csv file
- intutive
- new projects and milestones can be easily added
- easy to drag drop images/files in bug description
- easy formatting of content
- best UI as compared to similar bug tracking tools
- bug description is editable. This feature is not available in similar tools

Cons

- takes time to load
- content of table (made in excel) cannot be pasted
- keep changing its name, new name Manuscript is not an appropriate name.

Rating breakdown

Value for Money
Ease of Use
Customer Support

FogBugz Features

  • Projections

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Drag & Drop Interface
  • Gantt Charts
  • Prioritizing
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Task Management
  • Task Tracking
  • Third Party Integration
  • Timesheets

Additional information for FogBugz

Key features of FogBugz

  • project management

FogBugz FAQs

Below are some frequently asked questions for FogBugz.

Q. What type of pricing plans does FogBugz offer?

FogBugz offers the following pricing plans:

Free Trial: Available

Q. What are the main features of FogBugz?

FogBugz offers the following features:

  • project management

Q. Who are the typical users of FogBugz?

FogBugz has the following typical customers:

Large Enterprises, Public Administrations, Small Business

Q. What languages does FogBugz support?

FogBugz supports the following languages:

English

Q. What type of pricing plans does FogBugz offer?

We do not have any information about what FogBugz pricing plans

Q. Does FogBugz support mobile devices?

We do not have any information about what devices FogBugz supports

Q. What other apps does FogBugz integrate with?

FogBugz integrates with the following applications:

Beanstalk, Bitium, CA Flowdock, Mingle, PractiTest, SnapEngage, SpiraPlan, SpiraTeam, SpiraTest, Zapier

Q. What level of support does FogBugz offer?

We do not have any information about what support options FogBugz has