--- description: Learn how Jira can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Jira Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Project Management Software](/directory/332/project-management/software) > [Jira](/software/9953/jira) # Jira Canonical: https://www.getapp.za.com/software/9953/jira Page: 1 / 616\ Next: [Next page](https://www.getapp.za.com/software/9953/jira?page=2) > Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes. > > Verdict: Rated **4.4/5** by 15367 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Jira Plan, create, and update work using a collaborative and intuitive web interface with lightning-quick keyboard shortcuts. Multiple views — including Scrum, Kanban, list, and calendar — lets teams work how they like to improve project success and deliver value iteratively. Gather insights into work - before, during, and after the project - to confirm everything is on track, and pivot when it’s not. Manage the big picture down to every detail with dependency mapping, goal tracking, Bring in real-time data and information from over 2,500 popular 3rd party apps like Slack, Figma, and GitHub, so Jira becomes your team’s trusted source for information. Rovo, Atlassian’s AI-powered offering, enables all teams to harness AI’s potential through personalized enterprise search and chat, out-of-the-box agents, and highly tailored agentic workflows. Accelerate productivity, improve collaboration, and make the most of your data to drive forward the work that matters most. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 15367 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$7,91 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7.53 per user/month for 11 to 10,000 users - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more ## Features - @mentions - API - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Agile Methodologies - Alerts/Notifications - Application Management - Approval Process Control - Approval Workflow - Assignment Management - Audit Trail - Authentication - Backlog Management - Bar Chart - Budget Management - Budgeting/Forecasting - Bug Tracking ## Integrations (53 total) - Azure DevOps Server - Balsamiq - BigPicture - Bitbucket - Checklist for Jira - Clockify - Confluence - ConnectWise PSA - Didit - Dovico - EazyBI Cloud - Figma - GitHub - GitLab - Gliffy ... and 38 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Project Management Software](https://www.getapp.za.com/directory/332/project-management/software) ## Related Categories - [Project Management Software](https://www.getapp.za.com/directory/332/project-management/software) - [App Development Software](https://www.getapp.za.com/directory/370/application-development/software) - [Workflow Management Software](https://www.getapp.za.com/directory/566/business-workflow/software) - [Task Management Software](https://www.getapp.za.com/directory/570/task-management/software) - [Project Portfolio Management Software](https://www.getapp.za.com/directory/572/project-portfolio-management/software) ## Alternatives 1. [Clockify](https://www.getapp.za.com/software/111353/clockify) — 4.8/5 (9242 reviews) 2. [Asana](https://www.getapp.za.com/software/90584/asana) — 4.5/5 (13570 reviews) 3. [monday.com](https://www.getapp.za.com/software/91734/monday-com) — 4.6/5 (6035 reviews) 4. [Trello](https://www.getapp.za.com/software/90700/trello) — 4.5/5 (23529 reviews) 5. [Wrike](https://www.getapp.za.com/software/9964/wrike) — 4.4/5 (2988 reviews) ## Reviews ### "Good for Tracking Tasks, Bugs, and team projects." — 5.0/5 > **Prashant** | *03 April 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Jira is a very useful tool for managing tasks, tracking bugs, and organizing team work. It is Especially helpful when working with developers, QA teams, and project managers in one place. it can feel a little complex in the beginning, but once the team gets used to it, it becomes very effective. > > **Cons**: What i liked most about jira is how well it helps in tracking tasks and bugs in a structured way. It is very useful for managing day-to-day work, assigning responsibilities, and following the progress of issues until closer/ The ability to create custom workflows, priorities, comments, and status tracking makes it very practical for real project management. > > Overall, my experience with jira has been positive. It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams. It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you understand the system, it becomes a very reliable and useful tool for daily work. ----- ### "JIRA in 4 years" — 5.0/5 > **Rakhi** | *27 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Jira keeps everything in one place and makes work easy to track from start to finish. It’s especially helpful for staying aligned with dev and product—bugs, stories, priorities, and status are all visible, so it’s clear what’s blocked, what’s in progress, and what needs attention. > > **Cons**: It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories. Also, depending on how a project is configured, logging a simple bug can feel a bit heavy with too many fields, steps, or workflows. > > Jira has been a reliable tool and a strong source of truth for planning and tracking work. It helps keep teams coordinated and makes execution more transparent, even if some parts can feel a little process-heavy at times. ----- ### "Solid Agile Tool with Some Rigidity" — 3.0/5 > **Verified Reviewer** | *25 September 2025* | Telecommunications | Recommendation rating: 6.0/10 > > **Pros**: Jira is very effective for teams working with SAFe, Scrum, or Kanban. It keeps everyone notified thanks to detailed history and notifications, which helps with transparency and collaboration. Integrations are smooth — for example, connecting it with TestRail was straightforward and very useful. > > **Cons**: Jira can feel rigid when you need to work outside of its predefined structures. Setting it up in a corporate environment requires significant configuration and can be time-consuming compared to the single-user version, which is much simpler. The rigidity may also limit flexibility for teams that are used to rapidly changing processes. > > Overall, my experience with Jira has been positive but mixed. For simple Scrum or Kanban setups, it’s quick and easy to get started. For SAFe, the tool works well, but it requires a lot of setup and administrative work to configure it properly. ----- ### "Jira is easy to use and customizable\!" — 5.0/5 > **Mallory** | *12 February 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Jira offers a lot of different features and layouts making it easy to use and see. I love that you link or relate tickets, create different Kanban boards and customize the fields within them. > > **Cons**: Sometimes you can get lost in the different menu views. Otherwise I think its a really nice platform. > > I use Jira almost daily, its very easy to create new tickets, new epics, keep organized, and communicated efficiently on tickets. The customization has been very helpful for our team as well. ----- ### "Powerful Agile and Issue Tracking Tool for Engineering Teams" — 5.0/5 > **Sarav** | *20 May 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It makes life so easy to report a bug or create a story or a spike or any type of tasks and you can create measurable metrics out of everything. Integrations with AI helps in fine tuning your descriptions I liked the flexibility in creating workflows, dashboards, and custom issue types based on team needs. > > **Cons**: Jira can feel overwhelming for new users because of the number of configuration options and settings. > > Overall, my experience with Jira was positive. It worked well for Agile project management, sprint planning, issue tracking, and team collaboration. The platform is highly customizable and suitable for teams of different sizes, especially in software development environments. Although there is a learning curve and some complexity in setup, it remains one of the most reliable tools for managing engineering and QA workflows efficiently. ----- Page: 1 / 616\ Next: [Next page](https://www.getapp.za.com/software/9953/jira?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/9953/jira) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data