--- description: Learn how Jira can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Jira Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Project Management Software](/directory/332/project-management/software) > [Jira](/software/9953/jira) # Jira Canonical: https://www.getapp.za.com/software/9953/jira Page: 1 / 621\ Next: [Next page](https://www.getapp.za.com/software/9953/jira?page=2) > Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes. > > Verdict: Rated **4.4/5** by 15494 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Jira Plan, create, and update work using a collaborative and intuitive web interface with lightning-quick keyboard shortcuts. Multiple views — including Scrum, Kanban, list, and calendar — lets teams work how they like to improve project success and deliver value iteratively. Gather insights into work - before, during, and after the project - to confirm everything is on track, and pivot when it’s not. Manage the big picture down to every detail with dependency mapping, goal tracking, Bring in real-time data and information from over 2,500 popular 3rd party apps like Slack, Figma, and GitHub, so Jira becomes your team’s trusted source for information. Rovo, Atlassian’s AI-powered offering, enables all teams to harness AI’s potential through personalized enterprise search and chat, out-of-the-box agents, and highly tailored agentic workflows. Accelerate productivity, improve collaboration, and make the most of your data to drive forward the work that matters most. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 15494 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$7,91 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7.53 per user/month for 11 to 10,000 users - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more ## Features - @mentions - API - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Agile Methodologies - Alerts/Notifications - Application Management - Approval Process Control - Approval Workflow - Assignment Management - Audit Trail - Authentication - Backlog Management - Bar Chart - Budget Management - Budgeting/Forecasting - Bug Tracking ## Integrations (48 total) - Azure DevOps Server - Balsamiq - BigPicture - Bitbucket - Checklist for Jira - Clockify - Confluence - ConnectWise PSA - Didit - Dovico - EazyBI Cloud - Figma - GitHub - GitLab - Gliffy ... and 33 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Project Management Software](https://www.getapp.za.com/directory/332/project-management/software) ## Related Categories - [Project Management Software](https://www.getapp.za.com/directory/332/project-management/software) - [App Development Software](https://www.getapp.za.com/directory/370/application-development/software) - [Workflow Management Software](https://www.getapp.za.com/directory/566/business-workflow/software) - [Task Management Software](https://www.getapp.za.com/directory/570/task-management/software) - [Project Portfolio Management Software](https://www.getapp.za.com/directory/572/project-portfolio-management/software) ## Alternatives 1. [monday AI Work Platform](https://www.getapp.za.com/software/91734/monday-com) — 4.6/5 (6120 reviews) 2. [Asana](https://www.getapp.za.com/software/90584/asana-pm) — 4.5/5 (13735 reviews) 3. [Clockify](https://www.getapp.za.com/software/111353/clockify) — 4.8/5 (9270 reviews) 4. [Trello](https://www.getapp.za.com/software/90700/trello) — 4.5/5 (23628 reviews) 5. [Wrike](https://www.getapp.za.com/software/9964/wrike) — 4.4/5 (3042 reviews) ## Reviews ### "Project Management and Ticket Tracking works well Inside Jira" — 4.0/5 > **Kerstin** | *23 September 2026* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Easy to track open tickets and comment back and forth to other collaborators. EMail and slack integration work well. > > **Cons**: sometimes its overwhelming and difficult to find things in the system. I have to know what to search for. > > Overall I like this system to track and manage tickets. It's easy to check in and use, and the notifications work well. ----- ### "Keeping Non-Profit Finance Work on Track" — 5.0/5 > **Karen** | *20 September 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I like Jira because I cantotrack finance-related requests, reporting tasks, system issues, and work that needs input from other departments. It gives me a clear place to assign responsibilities, follow progress, and keep important deadlines visible. > > **Cons**: Jira is designed around structured workflows, so it can feel more involved than necessary for straightforward accounting tasks that only need a quick note or reminder. > > I find Jira useful when finance work involves several people or depends on other teams completing their part first. It brings more visibility to my workload and helps me keep recurring financial responsibilities moving in an organised way. ----- ### "Solid Agile Tool with Some Rigidity" — 3.0/5 > **Verified Reviewer** | *25 September 2025* | Telecommunications | Recommendation rating: 6.0/10 > > **Pros**: Jira is very effective for teams working with SAFe, Scrum, or Kanban. It keeps everyone notified thanks to detailed history and notifications, which helps with transparency and collaboration. Integrations are smooth — for example, connecting it with TestRail was straightforward and very useful. > > **Cons**: Jira can feel rigid when you need to work outside of its predefined structures. Setting it up in a corporate environment requires significant configuration and can be time-consuming compared to the single-user version, which is much simpler. The rigidity may also limit flexibility for teams that are used to rapidly changing processes. > > Overall, my experience with Jira has been positive but mixed. For simple Scrum or Kanban setups, it’s quick and easy to get started. For SAFe, the tool works well, but it requires a lot of setup and administrative work to configure it properly. ----- ### "Strong Project Collaboration and Task Management Platform" — 4.0/5 > **Tushar** | *12 June 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Jira has been very useful for task management and project collaboration. It allows teams to track work efficiently, assign responsibilities, and monitor progress through customizable dashboards. The platform supports strong team collaboration and integrates well with other tools. Overall, it provides good value for money considering the features available. > > **Cons**: While Jira is powerful, the interface can sometimes feel complex for new users. Setting up workflows and permissions may require some learning and administrative effort. Customer support is helpful, but response times can vary depending on the type of issue. > > My overall experience with Jira has been positive. It has helped improve project collaboration, team collaboration, and task management across multiple projects. The platform is flexible and offers useful reporting features that help track progress and identify bottlenecks. Although there is a learning curve, it becomes easy to use once the team is familiar with the workflows. It delivers solid value for money and has been a reliable tool for managing day-to-day activities. ----- ### "100% Recommended Jira" — 5.0/5 > **Hamza** | *31 August 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I absolutely love Jira because it scales with my needs and is more affordable than most competitor .I appreciate how it makes task and workflow management simple and easy to handle.It also provides strong collaboration features eg comments,mentions and many others that allow my team and I to seamlessly upadte boards and workflows in real time. > > **Cons**: A more simpler and intuitive searching for issues .Also I would like to have more advanced automation and AI powered features to make worlflows more effective. > > My experience with Jira has been very positive ,with strong functionality and exceptional customization options .It stands out as the most powerful tool with all in one task tracking features ,customizable workflows abd smooth team collaboration. ----- Page: 1 / 621\ Next: [Next page](https://www.getapp.za.com/software/9953/jira?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/9953/jira) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data