---
description: Learn how Jira can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Jira Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/332/project-management/software) > [Jira](/software/9953/jira)

# Jira

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> Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.
> 
> Verdict: Rated **4.4/5** by 15414 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Jira

Plan, create, and update work using a collaborative and intuitive web interface with lightning-quick keyboard shortcuts.&#10;Multiple views — including Scrum, Kanban, list, and calendar — lets teams work how they like to improve project success and deliver value iteratively.&#10;Gather insights into work - before, during, and after the project - to confirm everything is on track, and pivot when it’s not. Manage the big picture down to every detail with dependency mapping, goal tracking,&#10;Bring in real-time data and information from over 2,500 popular 3rd party apps like Slack, Figma, and GitHub, so Jira becomes your team’s trusted source for information.&#10;Rovo, Atlassian’s AI-powered offering, enables all teams to harness AI’s potential through personalized enterprise search and chat, out-of-the-box agents, and highly tailored agentic workflows. Accelerate productivity, improve collaboration, and make the most of your data to drive forward the work that matters most.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 15414 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Atlassian
- **Location**: San Francisco, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$7,91
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Jira Software offers flexible pricing. &#10;&#10;Small teams: $0 per user/month for up to 10 users&#10;Growing teams: $7.53 per user/month for 11 to 10,000 users
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese
- **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more

## Features

- @mentions
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Agile Methodologies
- Alerts/Notifications
- Application Management
- Approval Process Control
- Approval Workflow
- Assignment Management
- Audit Trail
- Authentication
- Backlog Management
- Bar Chart
- Budget Management
- Budgeting/Forecasting
- Bug Tracking

## Integrations (53 total)

- Azure DevOps Server
- Balsamiq
- BigPicture
- Bitbucket
- Checklist for Jira
- Clockify
- Confluence
- ConnectWise PSA
- Didit
- Dovico
- EazyBI Cloud
- Figma
- GitHub
- GitLab
- Gliffy

... and 38 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Project Management Software](https://www.getapp.za.com/directory/332/project-management/software)

## Related Categories

- [Project Management Software](https://www.getapp.za.com/directory/332/project-management/software)
- [App Development Software](https://www.getapp.za.com/directory/370/application-development/software)
- [Workflow Management Software](https://www.getapp.za.com/directory/566/business-workflow/software)
- [Task Management Software](https://www.getapp.za.com/directory/570/task-management/software)
- [Project Portfolio Management Software](https://www.getapp.za.com/directory/572/project-portfolio-management/software)

## Alternatives

1. [monday.com AI Work Platform](https://www.getapp.za.com/software/91734/monday-com) — 4.6/5 (6072 reviews)
2. [Clockify](https://www.getapp.za.com/software/111353/clockify) — 4.8/5 (9248 reviews)
3. [Asana](https://www.getapp.za.com/software/90584/asana) — 4.5/5 (13604 reviews)
4. [Trello](https://www.getapp.za.com/software/90700/trello) — 4.5/5 (23555 reviews)
5. [Wrike](https://www.getapp.za.com/software/9964/wrike) — 4.4/5 (3022 reviews)

## Reviews

### "Solid Solution For Effective Project Management" — 4.0/5

> **Petru** | *31 May 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: What i like most about Jira is that it is easy to use and brings value instantly, offers great visibility , helps with KPI monitoring and improves overall organization.
> 
> **Cons**: What do i like least about Jira is the fact that sometimes certain simple task can feel overly complex,it could also benefit from a AI driven search.
> 
> My overall experience with Jira has been great, it tremendously improves my day to day productivity and adapts quickly to our needs.

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### "A tool that can boost productivity." — 4.0/5

> **Verified Reviewer** | *12 May 2026* | Consumer Goods | Recommendation rating: 8.0/10
> 
> **Pros**: A robust ticketing system. It’s user friendly, even the person with no technical knowledge can use it for the projects . The entire ecosystem is customisable. Jira has been actively implementing AI into their tools named ROVO , helping creating tickets and searching. It helps in team collaboration.
> 
> **Cons**: You need a dedicated admin to setup the workflows and manage the panel , else it will be  messy.   it would have been nice if it had automised organising tools. It has a little lag, even though fast not super fast . The email reminders are okay but sometimes feel like flooded with emails as they also send emails on tickets to all users that is in the assigned group, not only to the assigned person.
> 
> Overall , it’s a powerful management tool helping to increase the productivity of the team . It helps tracking , monitoring and reminding . Easy to use and can have meaningful impact on a company’s overall performance.

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### "Solid Agile Tool with Some Rigidity" — 3.0/5

> **Verified Reviewer** | *25 September 2025* | Telecommunications | Recommendation rating: 6.0/10
> 
> **Pros**: Jira is very effective for teams working with SAFe, Scrum, or Kanban. It keeps everyone notified thanks to detailed history and notifications, which helps with transparency and collaboration. Integrations are smooth — for example, connecting it with TestRail was straightforward and very useful.
> 
> **Cons**: Jira can feel rigid when you need to work outside of its predefined structures. Setting it up in a corporate environment requires significant configuration and can be time-consuming compared to the single-user version, which is much simpler. The rigidity may also limit flexibility for teams that are used to rapidly changing processes.
> 
> Overall, my experience with Jira has been positive but mixed. For simple Scrum or Kanban setups, it’s quick and easy to get started. For SAFe, the tool works well, but it requires a lot of setup and administrative work to configure it properly.

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### "Life-Saving Automations: How Jira Transformed Our Workflow." — 5.0/5

> **Sajjad** | *12 April 2026* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Time Savings: Moving from Google Sheets to Jira has saved my team approximately 3 hours of manual work every day.&#10;• Automation: The automatic email notifications triggered after shipments are a lifesaver. It provides instant visibility on shipment status and kit counts without manual tracking.&#10;• Efficiency: I love that we get instant notifications the moment a ticket is created, which eliminates the need for tedious copying and pasting of data.
> 
> **Cons**: Board Complexity: While the system is powerful, the ticket system on the Jira board can feel a bit overwhelming or "clunky" when trying to plan out very short-term, day-to-day tasks. It takes some time to get the view exactly right for daily planning.
> 
> Our transition from Google Sheets to Jira has revolutionized our operations. It has made our workflow much more professional and highly productive. By automating our shipment tracking and ticket creation alerts, we’ve eliminated human error and reclaimed significant time for the team. It is a robust tool that has streamlined our entire process.

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### "Powerful and Flexible, but Takes Time to Learn" — 5.0/5

> **Verified Reviewer** | *03 May 2026* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Jira works really well for keeping track of tasks and ongoing work, especially in a development environment. What I like most is how flexible it is and you can adjust workflows, boards, and issue types to fit how your team actually works instead of forcing a rigid structure. It’s also helpful to have everything in one place, from tickets to progress tracking. The reporting and dashboards are useful once you get them set up.
> 
> **Cons**: It’s not the easiest tool to pick up in the beginning. There’s a bit of a learning curve, and the interface can feel busy if you’re new to it. Setting things up properly also takes some time, especially if you want to customize workflows. For smaller or simpler projects, it can feel like more than you really need.
> 
> Overall, it’s been a solid experience. There’s definitely some setup effort involved at the start, but once everything is in place, it does a good job of keeping work organized and visible.

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## Links

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| en | <https://www.getapp.com/project-management-planning-software/a/jira/> |
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| fr-BE | <https://fr.getapp.be/software/9953/jira> |
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| nl | <https://www.getapp.nl/software/9953/jira> |
| nl-BE | <https://www.getapp.be/software/9953/jira> |
| pt | <https://www.getapp.com.br/software/9953/jira> |
| pt-PT | <https://www.getapp.pt/software/9953/jira> |

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