---
description: Learn how Jira can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Jira Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/332/project-management/software) > [Jira](/software/9953/jira)

# Jira

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> Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.
> 
> Verdict: Rated **4.4/5** by 15456 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Jira

Plan, create, and update work using a collaborative and intuitive web interface with lightning-quick keyboard shortcuts.&#10;Multiple views — including Scrum, Kanban, list, and calendar — lets teams work how they like to improve project success and deliver value iteratively.&#10;Gather insights into work - before, during, and after the project - to confirm everything is on track, and pivot when it’s not. Manage the big picture down to every detail with dependency mapping, goal tracking,&#10;Bring in real-time data and information from over 2,500 popular 3rd party apps like Slack, Figma, and GitHub, so Jira becomes your team’s trusted source for information.&#10;Rovo, Atlassian’s AI-powered offering, enables all teams to harness AI’s potential through personalized enterprise search and chat, out-of-the-box agents, and highly tailored agentic workflows. Accelerate productivity, improve collaboration, and make the most of your data to drive forward the work that matters most.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 15456 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Atlassian
- **Location**: San Francisco, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$7,91
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Jira Software offers flexible pricing. &#10;&#10;Small teams: $0 per user/month for up to 10 users&#10;Growing teams: $7.53 per user/month for 11 to 10,000 users
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese
- **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more

## Features

- @mentions
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Agile Methodologies
- Alerts/Notifications
- Application Management
- Approval Process Control
- Approval Workflow
- Assignment Management
- Audit Trail
- Authentication
- Backlog Management
- Bar Chart
- Budget Management
- Budgeting/Forecasting
- Bug Tracking

## Integrations (50 total)

- Azure DevOps Server
- Balsamiq
- BigPicture
- Bitbucket
- Checklist for Jira
- Clockify
- Confluence
- ConnectWise PSA
- Didit
- Dovico
- EazyBI Cloud
- Figma
- GitHub
- GitLab
- Gliffy

... and 35 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Project Management Software](https://www.getapp.za.com/directory/332/project-management/software)

## Related Categories

- [Project Management Software](https://www.getapp.za.com/directory/332/project-management/software)
- [App Development Software](https://www.getapp.za.com/directory/370/application-development/software)
- [Workflow Management Software](https://www.getapp.za.com/directory/566/business-workflow/software)
- [Task Management Software](https://www.getapp.za.com/directory/570/task-management/software)
- [Project Portfolio Management Software](https://www.getapp.za.com/directory/572/project-portfolio-management/software)

## Alternatives

1. [Clockify](https://www.getapp.za.com/software/111353/clockify) — 4.8/5 (9259 reviews)
2. [Asana](https://www.getapp.za.com/software/90584/asana) — 4.5/5 (13641 reviews)
3. [monday.com AI Work Platform](https://www.getapp.za.com/software/91734/monday-com) — 4.6/5 (6094 reviews)
4. [Trello](https://www.getapp.za.com/software/90700/trello) — 4.5/5 (23591 reviews)
5. [Wrike](https://www.getapp.za.com/software/9964/wrike) — 4.4/5 (3036 reviews)

## Reviews

### "Create progress software" — 4.0/5

> **Aneesa** | *30 June 2026* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: What I liked most about Jira is that you can create a confluence page and create a guide or add notes for users to either read or follow.
> 
> **Cons**: What I don't like about Jira is that you are unable to find tickets because there is so much on there.
> 
> Overall experience is that it's easy to use and able to create a user guide of where I am up to on a project

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### "Effective Project Management Platform for Development Teams" — 4.0/5

> **Dave** | *11 July 2026* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Jira provides excellent visibility into project progress and task management. Its customizable workflows, issue tracking, dashboards, and collaboration features help development and IT teams stay organized while making it easy to monitor project status and ongoing work.
> 
> **Cons**: Jira has a learning curve for new users, and the extensive customization options can make the interface feel overwhelming at first. Some administrative tasks and workflow configurations also require additional experience to fully utilize the platform.
> 
> My experience with Jira has been positive while collaborating with development teams on technical projects. The platform provides a structured approach to tracking tasks, monitoring project progress, and managing issues throughout the development lifecycle. Its reporting capabilities and customizable workflows help improve visibility and coordination across teams, making it an effective solution for managing software development projects.

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### "Amazing tracking tool for small and big projects" — 3.0/5

> **Verified Reviewer** | *04 March 2026* | Computer Software | Recommendation rating: 6.0/10
> 
> **Pros**: Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need.
> 
> **Cons**: Workflow management is less intuitive. Even when I create a simple workflow between Jira item statuses and put some basic rules on them, the workflow easily can hit a wall. There are hidden rules/steps.

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### "Smooth Experience With Jira Boards" — 5.0/5

> **Sachin** | *11 May 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Jira makes project and task management much more organized, especially for development teams. The Kanban and Scrum boards are flexible, issue tracking is detailed, and it becomes easy to monitor progress across multiple projects. I also liked the integrations with tools like GitHub and Confluence, which improved collaboration and reduced manual updates between teams.
> 
> **Cons**: The interface can feel overwhelming for new users, especially when managing advanced workflows or permissions. Some configurations require time to understand, and performance can occasionally slow down in larger projects with many integrations and custom fields. Reporting is useful, but customizing dashboards sometimes feels more complicated than necessary.
> 
> Overall, Jira has been a reliable platform for managing software projects, sprint planning, and team collaboration. It helped improve task visibility, accountability, and workflow tracking across teams. While there is a learning curve at the beginning, the platform becomes very powerful once properly configured and integrated into daily processes.

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### "Jira Gives Powerful Boards" — 5.0/5

> **Alexis** | *01 July 2026* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: Jira is an excellent tool for organing projects and working together as a team.Simple to create tasks and the kanban boards gives the best visualization. Easily customizable to meet every project needs
> 
> **Cons**: Jira has lot of detailed customization and features that might overwhelm some of the users who are not tech savy.
> 
> Overall Jira come in handy for staying organized especially when managing more than one project ..Has strong automations and customization options .

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## Links

- [View on GetApp](https://www.getapp.za.com/software/9953/jira)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/9953/jira> |
| de-AT | <https://www.getapp.at/software/9953/jira> |
| en | <https://www.getapp.com/project-management-planning-software/a/jira/> |
| en-AE | <https://www.getapp.ae/software/9953/jira> |
| en-AU | <https://www.getapp.com.au/software/9953/jira> |
| en-CA | <https://www.getapp.ca/software/9953/jira> |
| en-GB | <https://www.getapp.co.uk/software/9953/jira> |
| en-IE | <https://www.getapp.ie/software/9953/jira> |
| en-NZ | <https://www.getapp.co.nz/software/9953/jira> |
| en-SG | <https://www.getapp.sg/software/9953/jira> |
| en-ZA | <https://www.getapp.za.com/software/9953/jira> |
| es | <https://www.getapp.es/software/9953/jira> |
| es-CL | <https://www.getapp.cl/software/9953/jira> |
| es-CO | <https://www.getapp.com.co/software/9953/jira> |
| es-MX | <https://www.getapp.com.mx/software/9953/jira> |
| fr | <https://www.getapp.fr/software/9953/jira> |
| fr-BE | <https://fr.getapp.be/software/9953/jira> |
| fr-CA | <https://fr.getapp.ca/software/9953/jira> |
| nl | <https://www.getapp.nl/software/9953/jira> |
| nl-BE | <https://www.getapp.be/software/9953/jira> |
| pt | <https://www.getapp.com.br/software/9953/jira> |
| pt-PT | <https://www.getapp.pt/software/9953/jira> |

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