Wrike

Manage your projects from start to finish with Wrike

4,2 /5 (1610 reviews) Write a Review!

Wrike Overview

What is Wrike?

Wrike is a cloud based collaboration and project management tool that helps users manage projects from start to finish, providing full visibility and control over tasks. The end-to-end solution takes projects from initial request to tracking work progress and reporting results.

With Wrike, project managers and team leads get an efficient tool to collect and organize project requirements, create project plans, and visualize schedules on the Gantt chart. As work progresses, project plans can be adjusted easily, and all involved teams will get notifications about work changes. The custom report builder helps users slice project data to present results to execs or teams.

With real-time work updates and personal dashboards, each team member will have a clear understanding of their work priorities. As tasks, files, and discussions are retrieved from email threads and unshared spreadsheets and brought to a central workspace, teams can spend more time doing the job instead of searching for work updates and information.

Wrike Overview

Pricing

Starting from
US$9,80/month

Pricing options

Free Trial
Free
Subscription
Value for money

FREE basic plan for teams up to 5 users: Unlimited projects & collaborators, key features.

Professional: $9.80 per user/month
Business: $24.80 per user/month billed annually
Enterprise: To receive accurate pricing, contact Wrike directly.


Wrike Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Danish, English, French, German, Italian and 9 others, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian

Media

Project dashboard
Interactive Gantt chart (Timeline)
Task view
Custom Workflows
Real time customized reports
Native mobile apps for Iphone and Android
Wrike requests
Proofing and approvals of digital assets
Wrike video Wrike video Wrike video Wrike screenshot: Project dashboard Wrike screenshot: Interactive Gantt chart (Timeline) Wrike screenshot: Task view Wrike screenshot: Custom Workflows Wrike screenshot: Real time customized reports Wrike screenshot: Native mobile apps for Iphone and Android Wrike screenshot: Wrike requests Wrike screenshot: Proofing and approvals of digital assets

Wrike Reviews

Wrike Reviews

Overall rating
4,2
/
5
Excellent
767

Very good
599

Average
164

Poor
50

Terrible
30

Value for Money
4
Features
4,2
Ease of Use
4
Customer Support
4,3
85% recommended this app
Sanskriti G.

Wrike; a comprehensive project management tool

Overall, we had a positive experience with the application. We deployed wrike at our desk, and able to get optimum results. We were able to manage 250+ employees from a single application. With wrike we were able to track everything including project schedules, working hours, ongoing tasks with detailed reports and analytics with visualizations and work flows. So, I would prefer wrike when it comes to project management, and it has been a great asset for team collaboration and event handling.


Verified Reviewer

Looks amazing, hard to use in practice, with unresponsive community support

We tried to solve the problem of a shared project and task management platform, but Wrike was too complicated, clunky.


Joelle L.

Not My Favorite Product

We had a good implementation specialist helping us to configure the product. It wasn't as easy to train others on it, so we weren't able to use it everywhere we wanted to. In some areas, it's intuitive, in others, it's very clumsy.

A few things solidified my decision in discontinuing use of the software:

At the end of the day, creating a project plan and moving between formats/views caused my plans to list in alphabetical order, then reset, then tasks disappeared, then reappeared. Tasks would move, then return to where they were, and then duplicate. This was a badexperience when you're trying to make a basic project plan, and I ended up in MS Project, then simply exported it for my immediate need. It was much simpler.

Another reason was their lack of support. I had issues with the billing and customer success sides. At one point, our statements were being sent to the wrong person, after I had asked to be the main contact. Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice". I supposedly had access to a CSM, but they never called. When I asked to be contacted by a manager, I was told they would call me and they never did. I also ended up with a credit on the account, after they shut it down saying we hadn't paid


Nathan W.

Team project management software that is continually improving

Overall Wrike has made us much more organized as a company. Those of us who are process-oriented and organized love Wrike as a project management tool. We're so invested in the platform at this point that I don't think we could ever switch to another software even if we wanted to!


Austin H.

Ideal for Small Businesses — Not for Large Enterprises

Wrike worked for a while, but our company grew out of it quickly. Development updates are random and rare. Plus, some features seem really outdated/none existent compared to other solutions. We wanted something that was more modern with more features and customizable options.


Sanskriti G.
Industry: Information Technology & Services
Company size: 501-1 000 Employees

Wrike; a comprehensive project management tool

Used Daily for 1+ year
Reviewed on 2020/10/16
Review Source: Capterra

Overall, we had a positive experience with the application. We deployed wrike at our desk, and able to get optimum results. We were able to manage 250+ employees from a single application. With wrike we were able to track everything including project schedules, working hours, ongoing tasks with detailed reports and analytics with visualizations and work flows. So, I would prefer wrike when it comes to project management, and it has been a great asset for team collaboration and event handling.

Pros

Wrike is quick and easy to setup. It has clean interface with variant functionality. Well its initutive with smooth navigation and flexible for team collaboration where users are able to organize the workforce and utilize the resources at work.

Cons

With its rock- solid performance at work, I couldn't notice demerits with the app. However, its quite expensive when it comes to pricing. But the features we are getting up with the app purchase is at the top, and can't deny that its way better than other competitive project management tools.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: E-Learning
Company size: 2-10 Employees

Looks amazing, hard to use in practice, with unresponsive community support

Used Weekly for 1+ year
Reviewed on 2020/02/06
Review Source: Capterra

We tried to solve the problem of a shared project and task management platform, but Wrike was too complicated, clunky.

Pros

Wrike provides a web-based platform that lets the whole team see the projects and tasks we have before us.

Cons

The interface is clunky. Multiple clicks are required for almost anything, and the views are not intuitive. Very difficult to get team adoption because ordinary users find it too complex.
We have also found the customer service lacking. We tried to solve a billing problem and it has taken five months. I have also seen community requests for features totally ignored, including the most obvious feature: being able to convert a task to a project. People write in about this every day but the developer team does not even reply in the community.
Finally, the ios application, while improving, is still subpar.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Joelle L.
Industry: Computer Software
Company size: 51-200 Employees

Not My Favorite Product

Used Daily for 6-12 months
Reviewed on 2019/11/08
Review Source: Capterra

We had a good implementation specialist helping us to configure the product. It wasn't as easy to train others on it, so we weren't able to use it everywhere we wanted to. In some areas, it's intuitive, in others, it's very clumsy.

A few things solidified my decision in discontinuing use of the software:

At the end of the day, creating a project plan and moving between formats/views caused my plans to list in alphabetical order, then reset, then tasks disappeared, then reappeared. Tasks would move, then return to where they were, and then duplicate. This was a badexperience when you're trying to make a basic project plan, and I ended up in MS Project, then simply exported it for my immediate need. It was much simpler.

Another reason was their lack of support. I had issues with the billing and customer success sides. At one point, our statements were being sent to the wrong person, after I had asked to be the main contact. Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice". I supposedly had access to a CSM, but they never called. When I asked to be contacted by a manager, I was told they would call me and they never did. I also ended up with a credit on the account, after they shut it down saying we hadn't paid

Pros

I liked the ability to collaborate, both internal and external. I also liked the Trello style boards for tasks, as well as the ability to mention people and easily improve communication flows. The implementation was decent.

Cons

The scheduling feature was very buggy, the drag and drop feature was not flexible, and the customer service was non existant. The billing wasn't right, they do not contact you unless they want something, and the product purpose can be replicated using other tools (Monday, MS Project, Excel/Trello)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Nathan W.
Industry: Marketing & Advertising
Company size: 11-50 Employees

Team project management software that is continually improving

Used Daily for 2+ years
Reviewed on 2020/08/27
Review Source: Capterra

Overall Wrike has made us much more organized as a company. Those of us who are process-oriented and organized love Wrike as a project management tool. We're so invested in the platform at this point that I don't think we could ever switch to another software even if we wanted to!

Pros

Wrike is very flexible in how you use it. It has MANY different ways to view the same data (list view, table view, kanban board style, etc). It has great options for setting up dashboards, scheduling workloads, managing complex projects, time tracking and reporting on all of that data.

Collaboration is easy with inboxes, @tagging, multiple assignees, document proofing, detailed comments/descriptions, file attachments and more.

We've enjoyed the community feedback aspect of Wrike as well. They take feature suggestions from users and allow others to vote on their usefulness, ultimately becoming a part of the product. Our company has made multiple recommendations which have helped guide the features being developed.

Cons

There is a significant amount of learning and coaching required to get up and running properly in Wrike. You WILL need multiple sessions with a Wrike rep to understand all of the functionality and get your groundwork setup correctly to ensure success.

We run into occasional issues where Wrike is slow to respond or a feature doesn't seem to work properly on some days. Luckily these are temporary issues and are usually resolved quickly!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Austin H.
Industry: Marketing & Advertising
Company size: 10 000+ Employees

Ideal for Small Businesses — Not for Large Enterprises

Used Daily for 1+ year
Reviewed on 2019/12/12
Review Source: Capterra

Wrike worked for a while, but our company grew out of it quickly. Development updates are random and rare. Plus, some features seem really outdated/none existent compared to other solutions. We wanted something that was more modern with more features and customizable options.

Pros

Wrike has a modern UI that builds appeal to users.

The tool itself is simple and easy for most to understand.

Cons

Wrike doesn’t have a spellcheck tool built-in by default. There’s one available, but each user has to sign-up for beta testing on their own time. It seems very strange that it’s not standard by now.

Wrike sends email notifications when a user is @ mentioned. However, the email takes about 20 minutes before it’s delivered to an inbox. You need to have the program up and running on your desktop if you want to have an immediate notification.

Wrike’s review tool is very basic yet extremely hard to use. Our company gave up on using it all together and rely on another software.

Rating breakdown

Ease of Use

Likelihood to recommend: 6.0/10

User recommendation
8/10
Based on 1 610 user ratings
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Wrike Pricing

Wrike Pricing

Starting from
US$9,80/month
Free Trial
Free
Subscription
Value for money

FREE basic plan for teams up to 5 users: Unlimited projects & collaborators, key features.

Professional: $9.80 per user/month
Business: $24.80 per user/month billed annually
Enterprise: To receive accurate pricing, contact Wrike directly.

FREE basic plan for teams up to 5 users: Unlimited projects & collaborators, key features.

Professional: $9.80 per user/month
Business: $24.80 per user/month billed annually
Enterprise: To receive accurate pricing, contact Wrike directly.

Value for Money
4/5
Based on 1 610 user ratings
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Wrike Features

Wrike Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Multiple Projects
Prioritizing
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Planning
Task Tracking
Third Party Integration
Features
4,2/5
Based on 1 610 user ratings
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Categories

Categories

Creative Management Software Team Management Software Social Media Analytics Tools Construction Scheduling Software Marketing Attribution Software Punch List Software Marketing Analytics Software File Sharing Software Sales Software Contact Management Software Business Plan Software Digital Asset Management Software Construction Software Construction Project Management Software Scrum Software Digital Workplace Software Gantt Chart Software Strategic Planning Software Demand Planning Software MRM Software Employee Monitoring Software Work Order Software Employee Scheduling Software Product Lifecycle Management Software ERP Systems Online Marketing Software Marketing Automation Software Performance Management Software Business Performance Management Software Campaign Management Software Marketing Software Operations Management Software Scheduling Software BPM Software CMS Software Website & eCommerce Software Advertising Software Software Suites Collaboration Software Professional Services Automation Software Project Planning Tools Project Management Software Online Collaboration Tools Consulting Software Professional Services Software Industry Specific Software Workflow Management Software Project Collaboration Software Task Management Software Time Tracking Software Project Portfolio Management Software Issue Tracking Software IT Software Business Management Software BI & Analysis Tools Agile Project Management Software Visual Project Management Software Display Advertising Software Calendaring Software IT Software Analytics Reporting Software Product Roadmap Software Product Management Software Marketing Planning Tools Bug Tracking Software OKR Software HR Management Software IT Project Management Software IT Service Software Game Development Software Development Tools Software Resource Management Software Project Tracking Software Project Planning Software Remote Support Software Customer Service & Support Software Field Service Management Software Field Activity Management Software Instant Messaging Software Team Communication Software Remote Monitoring and Management Software Remote Work Software Document Management Software Productivity Software Kanban Tools

Additional information for Wrike

Additional information for Wrike

Key features of Wrike

  • @mentions
  • API
  • Access control
  • Activity dashboard
  • Activity management
  • Activity tracking
  • Andriod and iPhone app
  • Approval process control
  • Asset management
  • Automate recurring tasks & projects
  • Automatic backup
  • Branded workspace
  • Budget tracking
  • Built-in time-tracker
  • Built-in timer and reports
  • Calendar
  • Calendar integrations with Google and iCalendar
  • Calendar management
  • Collaboration tools
  • Collaborative workspace
  • Configurable workflow
  • Custom calendars for vacations, sick leave etc.
  • Customizable reporting
  • Dashboard creation
  • Data backups
  • Data encryption
  • Due date tracking
  • Email & calendar synchronization
  • Email-to-task syncing
  • File management
  • File sharing
  • File version control
  • Forms management
  • Personal dashboard
  • Planning tools
  • Prioritizing
  • Progress reports
  • Project reporting
  • Project time tracking
  • Project tracking
  • Project workflow
  • Real time reporting
  • Reporting & statistics
  • Resource management
  • Role-based permissions
  • Secure data storage
  • Shared workspace
  • Subtasks
  • Task management
  • Task planning
  • Task scheduling
  • Task tracking
  • Task-related discussions
  • Template management
  • Third party integration
  • Time tracking by project
  • Timeline management
  • User access controls
  • User groups
  • Workflow management
  • Workload view & scheduling
  • assignment tracking
  • bug tracking

Benefits

Project and task management: Create, schedule, and delegate tasks, visualize your plans on the Gantt chart, track time and budgets spent on projects.

Team collaboration: Discuss tasks with your team, get real-time notifications on work updates, share files and edit them online, review and approve digital assets.

Real-time workspace: Streamline all requests, keep work files, tasks, and discussions organized, and manage your tasks on the go with free mobile apps.

Project and team reporting: Build custom, interactive reports by project, team, department, etc. and share it with execs or employees.

Advanced security: Role-based access control, SSO, 2FA, strong data center security and protection.

Customizations & integration: Custom workflows, fields, user groups, branding, 30+ integrations (including Salesforce, JIRA, etc.)

Team behind the app: Best-in-class 24/7 support team and professional product team releasing killer features every month

Wrike FAQs

Wrike FAQs

Below are some frequently asked questions for Wrike.

Q. What type of pricing plans does Wrike offer?

Wrike offers the following pricing plans:

Starting from: US$9,80/month

Pricing model: Free, Subscription

Free Trial: Available

FREE basic plan for teams up to 5 users: Unlimited projects & collaborators, key features. Professional: $9.80 per user/month Business: $24.80 per user/month billed annually Enterprise: To receive accurate pricing, contact Wrike directly.

Q. What are the main features of Wrike?

Wrike offers the following features:

  • @mentions
  • API
  • Access control
  • Activity dashboard
  • Activity management
  • Activity tracking
  • Andriod and iPhone app
  • Approval process control
  • Asset management
  • Automate recurring tasks & projects
  • Automatic backup
  • Branded workspace
  • Budget tracking
  • Built-in time-tracker
  • Built-in timer and reports
  • Calendar
  • Calendar integrations with Google and iCalendar
  • Calendar management
  • Collaboration tools
  • Collaborative workspace
  • Configurable workflow
  • Custom calendars for vacations, sick leave etc.
  • Customizable reporting
  • Dashboard creation
  • Data backups
  • Data encryption
  • Due date tracking
  • Email & calendar synchronization
  • Email-to-task syncing
  • File management
  • File sharing
  • File version control
  • Forms management
  • Personal dashboard
  • Planning tools
  • Prioritizing
  • Progress reports
  • Project reporting
  • Project time tracking
  • Project tracking
  • Project workflow
  • Real time reporting
  • Reporting & statistics
  • Resource management
  • Role-based permissions
  • Secure data storage
  • Shared workspace
  • Subtasks
  • Task management
  • Task planning
  • Task scheduling
  • Task tracking
  • Task-related discussions
  • Template management
  • Third party integration
  • Time tracking by project
  • Timeline management
  • User access controls
  • User groups
  • Workflow management
  • Workload view & scheduling
  • assignment tracking
  • bug tracking

Q. Who are the typical users of Wrike?

Wrike has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does Wrike support?

Wrike supports the following languages:

Danish, English, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian

Q. What type of pricing plans does Wrike offer?

Wrike has the following pricing plans:

Free, Subscription

Q. Does Wrike support mobile devices?

Wrike supports the following devices:

Android, iPhone, iPad

Q. What other apps does Wrike integrate with?

Wrike integrates with the following applications:

Azuqua, Bitium, Built.io Flow, Bynder, Cronforce, Dropbox Business, Hubstaff, Kissflow Digital Workplace, Workato, Zapier

Q. What level of support does Wrike offer?

Wrike offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials