SuccessFactors

Cloud-based Human Capital Management (HCM) software

3,9 /5 (205 reviews) Write a Review!

SuccessFactors Overview

What is SuccessFactors?

Unlike talent management and human capital management vendors, SuccessFactors offers more than process efficiency and transactional cost savings. Both enterprise-class and small to midsize businesses can use our full suite of talent solutions, core HR, collaboration, and workforce analytics to improve productivity and engage, retain, and motivate employees. And as a SAP company with world-class technology under the hood, SuccessFactors is positioned to provide end-to-end integrated business solutions that address the biggest business challenges companies face.

SuccessFactors Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Pricing information is available on request.


SuccessFactors Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 3 others, India, Japan, Germany
Supported Languages
Chinese (Simplified), English, French, German, Japanese, Korean, Russian

Media

SuccessFactors video SuccessFactors screenshot:

SuccessFactors Reviews

SuccessFactors Reviews

Overall rating
3,9
/
5
Excellent
58

Very good
94

Average
43

Poor
6

Terrible
4

Value for Money
3,5
Features
3,9
Ease of Use
3,7
Customer Support
3,6
74% recommended this app
Tiana T.

There's always something in here you didn't know it was capable of

SF is great because the experience changes for each user. You can control access down to each page type and req number. It is such a great tool for recruiting and data tracking as long as you are willing to dedicate the time to learn the system.


Amy V.

Adequate ATS Tool

The product gets the job done at the end of the day but it can be unpredictable most often than not. It's user friendly but also is not expansive enough to be a designed tool to function with increased creativity.


Omar M.

SAP SF

My overall experience with SAP SuccessFactors has been neutral.


Amanda F.

Effective LMS with Additional Tools and Resources

Overall it is a useful tool that has helped us accomplish learning and development initiatives, performance-driven development, and much more.


Sheetal S.

Nice cloud product for hcm

It’s best for employee central and perf management.


Tiana T.
Industry: Automotive
Company size: 1 001-5 000 Employees

There's always something in here you didn't know it was capable of

Used Daily for 1+ year
Reviewed on 2019/03/13
Review Source: Capterra

SF is great because the experience changes for each user. You can control access down to each page type and req number. It is such a great tool for recruiting and data tracking as long as you are willing to dedicate the time to learn the system.

Pros

The amount of reports and data that this software holds is amazing. You are able to track an employees progress from the second they apply to the time that they leave and everything in between. I am able to pull very specific reports, or ask that they be created. The data is there somewhere, it's just a matter of figuring out how to harness it.

Cons

You need to spend some serious time training in the underbelly of this program to make sure that you are getting your monies worth. As far as HRIS systems go, this one integrates well with other internal programs, so spend the time learning.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Amy V.
Industry: Telecommunications
Company size: 10 000+ Employees

Adequate ATS Tool

Used Daily for 2+ years
Reviewed on 2020/03/11
Review Source: Capterra

The product gets the job done at the end of the day but it can be unpredictable most often than not. It's user friendly but also is not expansive enough to be a designed tool to function with increased creativity.

Pros

The product is user friendly and the ability to perform basic functions works for daily use. The product asthetics are appealing .

Cons

A lot of areas are in need of improvement. When software updates the next day there are always issues that arise that cause delays in daily tasks. External customers are limited in some user options that should not be restricted.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Omar M.
Industry: Government Administration
Company size: 10 000+ Employees

SAP SF

Used Daily for 2+ years
Reviewed on 2020/03/05
Review Source: Capterra

My overall experience with SAP SuccessFactors has been neutral.

Pros

What I like most about this product is that it is a typical applicant tracking system. It gathers your candidates and as a recruiter, you can sort through the hay stack as a traditional recruiter.

Cons

What I least like about the software is that there is no Artificial Intelligence in our software that could make it easier for the recruiters to do their tasks, such as sourcing.

Rating breakdown

Ease of Use

Likelihood to recommend: 5.0/10

Amanda F.
Industry: Utilities
Company size: 1 001-5 000 Employees

Effective LMS with Additional Tools and Resources

Used Daily for 1+ year
Reviewed on 2020/08/18
Review Source: Capterra

Overall it is a useful tool that has helped us accomplish learning and development initiatives, performance-driven development, and much more.

Pros

It's nice to have not only your learning management system (LMS), but also your performance review and feedback system in one. We do not utilize all of it's features, but those we do are effective and is fairly easy to catch on to.

Cons

Some action items are harder to find than others and you have to search for them among the different tabs and functions under each. Some rating limitations within the system for performance if you want to customize your own rating system.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Sheetal S.
Industry: Human Resources
Company size: 10 000+ Employees

Nice cloud product for hcm

Used Daily for 2+ years
Reviewed on 2020/07/29
Review Source: Capterra

It’s best for employee central and perf management.

Pros

Good user interface.easy and simple to administer.very easy to upload and switch from other products.perfect for hr service.

Cons

Some modules like learning mgmt etc are not that mature also the recruiting module has a lot of issues.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
7,1/10
Based on 205 user ratings
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SuccessFactors Pricing

SuccessFactors Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Pricing information is available on request.

Pricing information is available on request.

Value for Money
3,5/5
Based on 205 user ratings
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SuccessFactors Features

SuccessFactors Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
3,9/5
Based on 205 user ratings
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Categories

Additional information for SuccessFactors

Additional information for SuccessFactors

Key features of SuccessFactors

  • Analytics
  • Compensation management
  • Digital boardroom
  • Electronic signature
  • Employee development
  • Employee onboarding
  • Goal tracking
  • Learning management
  • Payroll management
  • Performance management
  • Recruiting
  • Succession planning
  • Time & attendance management
  • Timesheets
  • Workforce management
  • Workforce planning

SuccessFactors FAQs

SuccessFactors FAQs

Below are some frequently asked questions for SuccessFactors.

Q. What type of pricing plans does SuccessFactors offer?

SuccessFactors offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Pricing information is available on request.

Q. What are the main features of SuccessFactors?

SuccessFactors offers the following features:

  • Analytics
  • Compensation management
  • Digital boardroom
  • Electronic signature
  • Employee development
  • Employee onboarding
  • Goal tracking
  • Learning management
  • Payroll management
  • Performance management
  • Recruiting
  • Succession planning
  • Time & attendance management
  • Timesheets
  • Workforce management
  • Workforce planning

Q. Who are the typical users of SuccessFactors?

SuccessFactors has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does SuccessFactors support?

SuccessFactors supports the following languages:

Chinese (Simplified), English, French, German, Japanese, Korean, Russian

Q. What type of pricing plans does SuccessFactors offer?

SuccessFactors has the following pricing plans:

Subscription

Q. Does SuccessFactors support mobile devices?

SuccessFactors supports the following devices:

Android, iPhone, iPad

Q. What other apps does SuccessFactors integrate with?

SuccessFactors integrates with the following applications:

Agylia, Betterworks, Bitium, Capabiliti, HireMojo, HireVue, Jostle, MentorcliQ, SkillSurvey, interviewstream

Q. What level of support does SuccessFactors offer?

SuccessFactors offers the following support options:

Forum, Knowledge Base, Online Support, Video Tutorials, FAQs, Phone Support