Docusign CLM

4.4 (99)
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Secure contract lifecycle management software

About Docusign CLM

Docusign CLM (formerly SpringCM) is a contract lifecycle management software that streamlines and automates the entire contract process. With powerful workflow automation, collaboration tools, and built-in analytics, it helps organizations work more efficiently, strengthen compliance, and uncover valuable business insights.

The software features seamless integrations with leading business platforms like Salesforce, NetSuite, and SAP Ariba. It allows users to easily generate contracts from templates, automatically populate agreements with data from connected systems, and set conditional rules to standardize processes. Docusign CLM facilitates faster reviewing and negotiations through features like version control, comments, AI-assisted analysis, and notifications via email and Slack.

The intuitive drag-and-drop workflow editor can be used to design optimized contract processes including over 100 pre-configured steps for generating, approving, signing, storing, and managing agreements. Docusign CLM centralizes all contracts in one searchable, permission-controlled repository to provide legal teams a single source of truth. It also produces reports on renewals, obligations, and risks to enable data-driven decisions.

With advanced AI capabilities like automatic extraction of common terms, summarization, and analytics, Docusign CLM speeds up document review and approvals. It leverages predictive insights uncovered from contract data to help businesses reduce costs, accelerate deals, and mitigate risk. As an industry-leading, end-to-end contract lifecycle management solution, Docusign CLM transforms how organizations create, commit to, and manage agreements.


Key benefits of Docusign CLM

  • Streamlines contract management workflows to accelerate business
  • Integrates with popular business platforms like Salesforce for efficiency
  • Automates document generation with templates and clause libraries
  • Enables collaboration for faster review and negotiation
  • Provides analytics and AI for insights into contracts

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    Reviews

    Overall rating

    4.4 /5
    (99)
    Value for Money
    4.3/5
    Features
    4.4/5
    Ease of Use
    4.4/5
    Customer Support
    4.4/5

    Already have Docusign CLM?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 99
    Verified Reviewer
    Overall rating
    • Industry: Entertainment
    • Company size: 51–200 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Easy to use digital signatures

    Reviewed on 2023/06/05

    Pros

    Easy to use; good UX; documents are stored for years and can be retrieved.

    Cons

    no negative comments from my side, all good

    John
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2–10 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Docusign is a Must Have for document signing

    Reviewed on 2023/09/23

    I have thoroughly enjoyed the ease of docusign. My customers also think it is very professional...

    I have thoroughly enjoyed the ease of docusign. My customers also think it is very professional and they love the ease of ut.

    Pros

    It allows us to easily send our contracts to our remote customers. I do not miss the days of faxing at all!!

    Cons

    It would be cool to add an interface where our customers could easily pay after they sign, but not urgent.

    Marisha
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    SpringCm is great document management.

    Reviewed on 2017/12/12

    Pros

    Central platform for all documents used in our day to day processes and procedures. Gives every employee necessary accessibly of necessary documents.

    Cons

    I wish there were more features for attribute groups. SpringCM is used heavily for contract management. It seems like companies that use the platform for contract management instead of document management have more options and greater functionality with SpringCm overall.

    Bill
    Overall rating
    • Industry: Computer Software
    • Company size: 51–200 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Docusign is really for esignature and trying to get into CLM

    Reviewed on 2023/08/20

    It's been the same...pretty much a boring product

    It's been the same...pretty much a boring product

    Pros

    the ease of use to get signatures and coordinations of it

    Cons

    the UI / UX design language seems boring and it's like the same for a long time

    Verified Reviewer
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Viewing can be frustratin

    Reviewed on 2019/03/29

    Our company uses SpringCM as a plugin to Salesforce and it works pretty well for what we need it to...

    Our company uses SpringCM as a plugin to Salesforce and it works pretty well for what we need it to do. Granted any product will only work as well as the people who are using it. So some of my frustrations are more user related I believe than functionality. The main frustration I have is that I forget not to double click and then I have to reload the page in order to see the file I want to look at.

    Pros

    Plugs into Salesforce
    Allows for folders to help organize files
    Can customize permissions

    Cons

    If you double click the file won't load
    Pricey

    Showing 5 reviews of 99 Read all reviews

    Docusign CLM FAQs

    Below are some frequently asked questions for Docusign CLM.

    Docusign CLM offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Available

    Please contact Docusign directly for pricing details.

    Docusign CLM has the following typical customers:

    Self Employed, 51–200, 201–500, 501–1,000, 1,001–5,000

    Docusign CLM supports the following languages:

    Brazilian Portuguese, Dutch, English, French, German, Japanese, Spanish

    Docusign CLM supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Docusign CLM integrates with the following applications:

    Box, Coupa, Docusign, Dropbox Business, Email Verification API, Google Docs, Google Drive, HubSpot CRM, LSEG Risk Intelligence, Microsoft 365, Microsoft SharePoint, OneSpan Sign, Quik!, SAP Ariba, SAP Ariba Contracts, Salesforce CPQ & Billing, Salesforce Platform, Salesforce Sales Cloud, ServiceNow, Vonage Business Communications, Workday Financial Management, Xactly Incent, monday.com

    Docusign CLM offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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