ReferralCandy

4.5 (362)
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get more sales through word of mouth referrals

About ReferralCandy

Each time your customers make a purchase, send us an email containing their contact details and the discount code they used. Either that or just copy us on the invoice that goes out to them. We'll follow up by sending them an email that they can forward to refer friends to your store. Friends are given a discount when they buy from your store, and customers are given a referral bonus when their friends make a purchase.

We automatically track referrals and notify your customers when they become eligible for their referral bonus. Friends who have made a purchase become new customers, and the referral cycle starts over again.


Key benefits of ReferralCandy

Discover new leads with Anafore Ignite.


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ReferralCandy

4.5 (362)
VS.

Starting Price

US$47.00
US$249.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

29
29

Integrations

3
11

Ease of Use

4.4 (362)
4.2 (5)

Value for Money

4.5 (362)
4.0 (5)

Customer Service

4.9 (362)
4.0 (5)
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Reviews

Overall rating

4.5 /5
(362)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.9/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 362
Amin
Amin
Overall rating
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent Automated Marketing Tool

Reviewed on 2018/11/08

It’s a staple of our Shopify-based ecommerce store.

It’s a staple of our Shopify-based ecommerce store.

Pros

Referral Candy works. We use it as a part of our Shopify store, and we’ve had success with it. About 3% of our monthly sales are generated via Referral Candy. The interface is easy to use, and the constantly make improvements, month to month. We essentially set it up, and review it once every four months — we love how little administration we need to do.

Cons

We’ve seen other referral programs offer a “stage-based” referral incentive (eg if you refer 5 or 10 people you get a special Gift). I wish Referral Candy offered this. Additionally, there are automatic “share” buttons that are easy to include for customers associated with Facebook and Twitter. I wish they had the ability for us to program sharing via WhatsApp. Finally, it appears the price has increased for ge software, which is not ideal

Amanda
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Customer Support is Great

Reviewed on 2020/04/22

Pros

Being completely new to this type of software and having some difficulty setting it up, I was relieved to be able to have a virtual meeting with a real live person to hash out any roadblocks. Customer support was great!

Cons

I wish there was a direct integration with Moonclerk so that a coupon could be automatically applied to a checkout form via the ReferralCandy link. Additionally, it is disappointing that the advocates cannot have a credit automatically applied to their Moonclerk account, and that we have to manually send their rewards. Overall it provides less automation that I expected, and leaves a lot to be desired.

Alternatives Considered

Tapfiliate

Reasons for Switching to ReferralCandy

Tapfiliate seemed to be more geared towards Affiliate Marketing -- for bloggers and influencers who would want to have a dashboard to log in to check on their rewards with multiple different companies. We are more interested in friends referring their friends, which ReferralCandy seemed perfect for.
Jason
Overall rating
  • Industry: Investment Management
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Specific review to address excellent customer service by [SENSITIVE CONTENT HIDDEN]

Reviewed on 2020/05/04

Haven't started using it yet. But I think our loyal customers will help us spread the word about us...

Haven't started using it yet. But I think our loyal customers will help us spread the word about us and help grow our database.

Pros

The program is relatively easy to set up and get started.
However, don't rush make ourself know with the consequences of certain settings.

Cons

Although the software is relatively straightforward, I had many questions about reward setting and other areas of the software. Only once you get really deep into the software certain consequences become clear or start raising questions. I think the reward setting page could be more clear.
If you want I am willing to give you more detailed information and input.

I think it would help to add a calculation model feature that can be used to simulate what cost/benefit a certain reward will have. Ie. what does a reward cost and what is the benefit.
I made this in Excel now, and it was really useful.

I have had frequent contact with your customer service officer [SENSITIVE CONTENT HIDDEN]. Her help has been very friendly, fast and accurate. In my opinion she's doing a great job!

Steven
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

CUSTOMER SUPPORT

Reviewed on 2024/03/06

Pros

The customer support and the ability to generate more customers from existing customers

Cons

nothing everything is fine. All good, nothing

Nana
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

super servicce

Reviewed on 2024/03/21

I think it is good,now it is working -it took some time, but now the future will tell, if it make...

I think it is good,now it is working -it took some time, but now the future will tell, if it make sense to use in my business.

Pros

It took me some time to set it up, as it didn't work well with my Klayvio integration. But now it is working an referral is made.

Cons

The service Jessa gave, to help me get it implemented.

Showing 5 reviews of 362 Read all reviews

ReferralCandy FAQs

Below are some frequently asked questions for ReferralCandy.

ReferralCandy offers the following pricing plans:

  • Starting from: US$47.00
  • Free Trial: Available

Pricing starts at $47/mo + commission (monthly). All pricing options include a 14-day free trial. We're focused on helping you get more sales. That's why our pricing is based on a commission for each successful referral sale you make.

ReferralCandy has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

ReferralCandy supports the following languages:

English

ReferralCandy supports the following devices:

ReferralCandy integrates with the following applications:

Klaviyo, Mailchimp, Recharge

ReferralCandy offers the following support options:

Chat

Related categories

See all software categories found for ReferralCandy.